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Working with lawyers

15 projects for the last quarter of the year

October 3, 2023

Running out of things to do? Just kidding. But in case you are, here are some projects to consider for the last quarter of the year. Financial Review and Budgeting: a. Review the year-to-date financial statements to assess the firm's financial health. b. Prepare a budget for the upcoming year, considering revenue, expenses, and capital investments. c. Ensure all client … [Read more...] about 15 projects for the last quarter of the year

Make a good impression with your email closing

September 7, 2023

How you end a business email can leave a lasting impression on the recipient. The right closing can make your email feel more professional and polished, while a poor closing can detract from the message you’re trying to convey. In this article, we’ll explore some tips and best practices for concluding your business emails in a way that leaves a positive impression on your … [Read more...] about Make a good impression with your email closing

And you are … ? How to prepare your elevator speech

September 7, 2023

Do you have an elevator speech ready? An elevator speech, also known as an elevator pitch, is a concise and well-prepared verbal summary or introduction that you can deliver in the time it takes to ride an elevator, typically around 30 seconds to 2 minutes. The goal of an elevator speech is to effectively communicate who you are, what you do, and what you or your … [Read more...] about And you are … ? How to prepare your elevator speech

The art of delegating to increase firm revenues

September 7, 2023

By Elizabeth Miller Law firms are unique in that unlike most other businesses which sell a product, lawyers sell time. Their time is, for a better description, “their stock in trade”. Based on this concept, to be profitable and generate sufficient revenues to carry the firm, lawyers should be spending their valuable time doing client billable work. The exception to this are … [Read more...] about The art of delegating to increase firm revenues

The summer is over and it’s time to get back to law firm business

September 3, 2023

By Elizabeth M. Miller  bio Summer is quickly coming to an end. While it is still hot in many places, the return after Labor Day for all intents and purposes signals the end of the summer—and summer vacations. Hopefully your firm has made good use of the "summer downtime" that exists when court dockets slow down as judges, court personnel, and the rest of the profession … [Read more...] about The summer is over and it’s time to get back to law firm business

Before, during and after a flood: Is your law office prepared?

August 20, 2023

Flood preparedness is an ongoing process. Regularly review and update your flood preparedness plan to ensure it remains effective and aligned with any changes in your law office's operations and environment. Here is a checklist to help your office prepare for and recover from a flood. Pre-Flood Preparedness Risk Assessment: Identify flood-prone areas near the law office … [Read more...] about Before, during and after a flood: Is your law office prepared?

Practice the art of active listening

August 17, 2023

Whether you dealing with a client on the phone, a staffer with a problem or a managing partner with instructions for you, you need to practice active listening. The skill of active listening has the power to transform relationships, enhance team collaboration, and drive organizational success. As a manager, honing your active listening skills can lead to a more engaged and … [Read more...] about Practice the art of active listening

Getting your head back in the game after vacation

August 4, 2023

As a dedicated law office administrator, taking time off for vacation is essential for personal well-being and professional growth. However, stepping back into your role after a break can be daunting due to the unique responsibilities and intricacies of the position. To ensure a seamless reintegration and effective prioritization of tasks, here are specific and tailored tips … [Read more...] about Getting your head back in the game after vacation

7 ways to deal with gossip and promote a positive work culture

July 11, 2023

People like to talk about other people, and the lively, sociable staffers in a law office are no exception. Workplace gossip can be a persistent challenge, capable of undermining team dynamics, eroding trust, and hindering productivity. As the manager of a law office, it is crucial for you to recognize the detrimental impact gossip can have on your team's overall performance … [Read more...] about 7 ways to deal with gossip and promote a positive work culture

3 dozen ways to handle difficult discussions

July 3, 2023

Clear communication is vital in any office, particularly in a medical practice, where there is a climate of power differential and hierarchy. However, many employees aren't particularly good at communicating, according to Dr. Susan Strauss, a nationally-recognized expert, author and international speaker on discrimination, harassment and bullying in the … [Read more...] about 3 dozen ways to handle difficult discussions

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Make your office welcoming and inclusive for clients with disabilities

Safety Briefing: Driving Guidelines for Law Office Employees

Humorbragging: Where Charm Meets Confidence

Protect Your Firm from Ethical Risks with an Effective Conflict Checking Process

Beyond the Billable Hour: How Managers Can Help Drive Revenue

Your Career

Humorbragging: Where Charm Meets Confidence

When the Partners Don’t Agree: Staying Neutral Without Getting Stuck

After Vacation Blues: Fixing the Post-Vacation Slump

Working on everything everywhere all at once? Try monotasking

Wide Awake and Working (in Your Head)? Here’s How to Power Down for Real

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