Creating a policy for dressing up for Halloween in a law office is important to ensure that employees maintain professionalism while still having the opportunity to enjoy the holiday. Here's a suggested policy: [Law Office Name] Halloween Dress-Up Policy Purpose: The purpose of this policy is to allow employees to participate in Halloween festivities while maintaining a … [Read more...] about Sample Policy: Halloween Costumes
Tool Box
10-Point Review on Safeguarding Client Data
In the digital age, safeguarding client data has become a paramount concern for law offices. Legal practices handle sensitive information daily, making them prime targets for data breaches and cyberattacks. As a law office administrator, you bear the responsibility of ensuring that client data is protected with the highest level of security. Here are some essential strategies … [Read more...] about 10-Point Review on Safeguarding Client Data
Checklist: When a Staffer Departs
When a staff member leaves the law office, it’s important to ensure a smooth and secure transition. This checklist will help you cover all the necessary steps for offboarding a departing staff member, whether they are leaving voluntarily or due to termination. 1. Documentation and Communication Collect Resignation Letter or Termination Notice Ensure that the resignation … [Read more...] about Checklist: When a Staffer Departs
Staff Training Quiz: Managing Client Funds
Managing client funds is one of the most critical responsibilities in a law office, and mistakes can have serious ethical and legal consequences. That’s why it’s essential for every staff member to understand the rules around client trust accounts, from proper deposits and withdrawals to accurate recordkeeping. This quiz will test your knowledge on best practices for handling … [Read more...] about Staff Training Quiz: Managing Client Funds
Law Office Staff Meeting Agenda and Minutes Template
Here’s a staff meeting agenda and minutes template tailored for a law office administrator. This template is structured to facilitate focused, productive meetings and to keep all team members informed of updates, priorities, and action items. Meeting Details Date: ___________________________ Time: ___________________________ Location: … [Read more...] about Law Office Staff Meeting Agenda and Minutes Template
6 Steps to Creating a Quarterly Client Satisfaction Survey
Maintaining strong client relationships is essential to the success of your firm. One of the most effective ways to gauge client satisfaction and identify areas for improvement is through regular feedback. A Quarterly Client Satisfaction Survey will help you consistently collect and analyze feedback to ensure that your firm delivers top-tier legal services while addressing … [Read more...] about 6 Steps to Creating a Quarterly Client Satisfaction Survey
Cheat Sheet: Quick Conflict Resolution
Workplace conflicts happen—it’s just part of working with people. As an office manager, you’re often the go-to person for keeping things from boiling over and helping everyone get back on the same page. Whether it’s a disagreement between coworkers, frustration over office policies, or just a simple miscommunication, knowing how to step in the right way can make a big … [Read more...] about Cheat Sheet: Quick Conflict Resolution
New Client Onboarding Checklist
Onboarding a new client effectively is crucial for setting the foundation for a successful attorney-client relationship. It ensures that all necessary information is gathered, legal obligations are met, and the client feels confident in their choice of representation. The following New Client Onboarding Checklist is designed to guide law office managers through each essential … [Read more...] about New Client Onboarding Checklist
Your Travel Itinerary Template
Use this template to organize all essential details for business trips, ensuring everything is streamlined, from flights to meetings. Traveler Information Name: Position: Travel Dates: Purpose of Trip: Flight Details Departure Flight: Airline: Flight Number: Departure Date & Time: Departure Airport: Arrival Airport: … [Read more...] about Your Travel Itinerary Template
Model Client Engagement Letter
Why you need this Model Engagement Letter: An engagement letter is protection—for both the firm and the client. It prevents argument on what the firm is expected to do for the client and what the client is expected to do for the firm. So it needs to be clear, brief, and readable. How this Model Engagement Letter helps you: Use this Model Engagement Letter to educate your … [Read more...] about Model Client Engagement Letter