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Tool Box

Vacation staffing checklist for law office administrators

May 20, 2025

Planning for summer staffing, when many people want to be away on vacation, should have started well before today, but here's a checklist to make sure you have thought of everything. 1. Plan Early and Communicate: Request Vacation Schedules Early: Ask staff to submit their vacation requests at least 2-3 months in advance. Create a Vacation Calendar: Display a shared … [Read more...] about Vacation staffing checklist for law office administrators

Case Management Audit Checklist

May 13, 2025

Objective: Ensure efficiency, compliance, and client satisfaction in the case management process. Use this checklist during regular audits to assess the effectiveness of case management practices and identify areas for improvement. 1. Case Load Distribution Workload Balance: Verify that cases are distributed equitably among attorneys to avoid … [Read more...] about Case Management Audit Checklist

Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

May 6, 2025

You’re the hub of activity and the go-to problem solver when you are an office manager. You’ve probably answered the same questions more times than you can count or had to troubleshoot chaos when key team members were out of the office. These scenarios—and many more—underscore the critical need for Standard Operating Procedures (SOPs) in your office. SOPs might not … [Read more...] about Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

New Case Opening Checklist

April 29, 2025

Opening a new case properly sets the tone for the entire client experience and the case’s ultimate success. This checklist is designed to guide law office administrators through the critical internal steps needed to launch a new matter efficiently, securely, and in full compliance with office procedures. Completing each step ensures that attorneys and staff have everything they … [Read more...] about New Case Opening Checklist

Employee Safety Briefing: Ensuring a safe work environment in our law office

April 20, 2025

Dear Team, At [Law Firm Name], our top priority is the well-being and safety of our employees. We recognize that maintaining a safe work environment is crucial for our collective success. In light of this, we would like to provide you with important information and guidelines to ensure your safety while working at our law office. This briefing incorporates recommendations … [Read more...] about Employee Safety Briefing: Ensuring a safe work environment in our law office

Mastering the Small Law Office: Your Essential Cheat Sheet

April 17, 2025

Running a small law office means wearing a lot of hats — often at the same time. It’s a balancing act of managing tasks, supporting your team, keeping clients happy, and somehow finding time to breathe. This cheat sheet is your go-to guide for making it all run smoother. Whether you're a seasoned office manager or stepping into the role for the first time, these quick tips and … [Read more...] about Mastering the Small Law Office: Your Essential Cheat Sheet

Preventing Workplace Harassment: Policies Every Law Office Needs

April 9, 2025

Introduction Workplace harassment is a serious issue that can disrupt your law office, damage morale, and expose your firm to legal risks. As a law office manager, it’s your responsibility to implement and enforce strong policies that protect employees and create a safe, professional work environment. Here are the essential policies every law office should … [Read more...] about Preventing Workplace Harassment: Policies Every Law Office Needs

Top 10 Essential Skills Every Law Office Manager Needs to Succeed

April 9, 2025

You play a pivotal role in keeping your firm running smoothly. Whether you're juggling case schedules, overseeing staff, or ensuring compliance with ever-changing regulations, your skill set is the backbone of the office. The expectations are higher than ever, and honing these 10 essential skills can set you apart and ensure your success. 1. Technology Proficiency Legal … [Read more...] about Top 10 Essential Skills Every Law Office Manager Needs to Succeed

Your April To-Do List for a Smooth-Running Law Office

April 1, 2025

As the second quarter of the year begins, April presents the perfect opportunity to refresh your law office’s operations, tie up loose ends from the first quarter, and get ahead of upcoming projects. Tax deadlines, compliance checks, and office efficiency improvements should all be on your radar this month. Use this to-do list to stay proactive and ensure your law office is in … [Read more...] about Your April To-Do List for a Smooth-Running Law Office

Safety Briefing: Personal disaster preparedness at the office

March 25, 2025

Disasters can strike unexpectedly, even in the confines of an office environment. Being personally prepared for emergencies is essential to ensure your safety and well-being during challenging times. In this article, we will provide valuable advice on how you can be prepared for disasters while working in an office setting. Know the Emergency Procedures: Familiarize … [Read more...] about Safety Briefing: Personal disaster preparedness at the office

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National Memo Day: A Reminder to Master the Art of the Office Memo

Using Performance Improvement Plans (PIPs) Effectively with Staff

Vacation staffing checklist for law office administrators

Build a fortress: A strong workplace security culture

How and when to ask a client for a referral

Your Career

National Memo Day: A Reminder to Master the Art of the Office Memo

Administrator a key player in firm’s ethics and integrity

10 steps to build your confidence as a new office manager

8 proven ways to totally destroy your credibility as a manager

Do I Fire A Staffer Who Doesn’t Deserve It?

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