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Time tracking

Could you be doing more to make your receivables less?

May 13, 2025

Unpaid invoices and overdue accounts can lead to cash flow issues, hinder business growth, and strain client relationships. Consider these strategies to help you keep receivables low and improve the overall financial stability of your firm. Clear and Detailed Fee Agreements The foundation of any successful receivables management strategy begins with transparent and … [Read more...] about Could you be doing more to make your receivables less?

Enforce those billing and collection guidelines

May 13, 2025

Getting paid or not getting paid to a great extent depends on the firm’s billing and collection guidelines—and whether they are enforced. Without guidelines, the firm is asking for money loss. Billing is haphazard, collection work isn’t done regularly, personal clients aren’t always satisfied with their bills, and corporate clients may hold up payment or contest the … [Read more...] about Enforce those billing and collection guidelines

Clients cite their top 6 turnoff points with law firms

March 19, 2025

Don't jeopardize repeat business by unwittingly antagonizing the clients. Keeping them satisfied is a worthwhile investment. Lose one client and you have to work twice as hard to find someone else. An Illinois firm developed a list of client turn-offs after it conducted a series of client satisfaction surveys. The firm began its research informally with one-on-one discussions … [Read more...] about Clients cite their top 6 turnoff points with law firms

7 steps to effective document management

March 13, 2025

In the legal industry, documents serve as the lifeblood of cases, transactions, and client relationships. Efficient document management ensures that crucial information is easily accessible, reducing the risk of errors and missed deadlines. Moreover, a well-organized document system enhances collaboration among team members, fosters compliance with legal requirements, and … [Read more...] about 7 steps to effective document management

Navigating challenges in billing, collections, and financial management, with the shift towards alternative fee arrangements

March 5, 2025

Navigating the complexities of billing and financial management in a law office can be challenging, particularly with the shift towards alternative fee arrangements. As a law office manager, you're at the helm of ensuring that the financial aspects of the practice run smoothly, from billing and collections to overall financial planning. First, let's talk about … [Read more...] about Navigating challenges in billing, collections, and financial management, with the shift towards alternative fee arrangements

Improve your case and matter management

October 22, 2024

In a busy law office, efficient case and matter management are vital to ensure that client needs are met promptly, deadlines are adhered to, and information is organized. An organized tracking system can streamline operations, improve communication among team members, and enhance overall productivity. Consider the following strategies for tracking cases and matters in a law … [Read more...] about Improve your case and matter management

8 common mistakes in client billing and how to avoid them

May 20, 2024

Billing errors are common and can lead to disputes, loss of client trust, and financial setbacks. Here’s an overview of common mistakes in client billing and strategies to avoid them. One frequent mistake is inaccurate time tracking. Lawyers often juggle multiple clients and tasks, making it easy to misrecord billable hours. To avoid this, implement a robust time-tracking … [Read more...] about 8 common mistakes in client billing and how to avoid them

Harnessing voice technology for seamless operations

April 30, 2024

In the realm of modern legal practice, the integration of technology has become increasingly crucial for optimizing operations and maintaining a competitive edge. Among the array of technological innovations available, voice technology has emerged as a game-changer for law office administrators. Consider the ways in which voice technology can be harnessed to streamline various … [Read more...] about Harnessing voice technology for seamless operations

Keep your firm’s goals current

February 12, 2024

We traditionally set our firm's goals for the beginning of the year, but setting targets on a quarterly or on-going basis keeps these goals current and relevant. Goals provide crucial support in guiding year decisions through this year and the years ahead. Goals mean that instead of reacting to whatever happens, you’re proactively driving your firm to where you want to … [Read more...] about Keep your firm’s goals current

6 tips for choosing legal practice management software

December 3, 2022

By Diane Camacho There continues to be a tremendous push in the legal community from practice management software companies. This has evolved from the use of cloud-based software. What should practice management software do for you? Keep all your client information in one place. Keep all your information available to you on the go. Allow you to enter your … [Read more...] about 6 tips for choosing legal practice management software

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    • 7 Smart Cost-Cutting Strategies for Your Law Office
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Using Performance Improvement Plans (PIPs) Effectively with Staff

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Build a fortress: A strong workplace security culture

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Your Career

National Memo Day: A Reminder to Master the Art of the Office Memo

Administrator a key player in firm’s ethics and integrity

10 steps to build your confidence as a new office manager

8 proven ways to totally destroy your credibility as a manager

Do I Fire A Staffer Who Doesn’t Deserve It?

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