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Termination

Second job or side hustle: How to work with moonlighting employees

January 20, 2025

Dealing with moonlighting employees can be a delicate situation for an office manager. Moonlighting refers to employees holding a second job or pursuing other sources of income outside of their primary employment. While moonlighting itself might not be inherently negative, it can potentially impact an employee’s performance and commitment to their primary job. Here’s how an … [Read more...] about Second job or side hustle: How to work with moonlighting employees

Manager, Brace Yourself: The January Resignation Rush Is Coming

January 9, 2025

 By Lynne Curry “My job’s been a pressure cooker of rush projects, travel and late-night emails for the last two years. The final straw came on Christmas. My boss decided I’d be the one to cover any calls, as everyone else was married. After that, it wasn’t a difficult decision. I’m trading my corporate paycheck for peace of mind and evenings and weekends off. My new job … [Read more...] about Manager, Brace Yourself: The January Resignation Rush Is Coming

Stay on top of these key HR issues in your law office

September 13, 2024

Top HR issues in a law office often revolve around the unique challenges of managing a professional, high-pressure environment. Here are some of the most common HR concerns law office managers face and how to stay on top of them: Recruitment and Retention of Talent Challenge: Attracting and retaining skilled attorneys, paralegals, and support staff is crucial but … [Read more...] about Stay on top of these key HR issues in your law office

HR scenario: How do I handle ‘quiet vacationing’?

August 29, 2024

By Lynne Curry Question: I’m a small business owner and trust my employees. The majority are great. In the past two years, I’ve actively sought ways to reward them for hard work and keep them motivated. When our amazing summer began in May, I shortened our work week to four days for as long as summer lasted, giving every employee a guilt-free Friday off. I manage … [Read more...] about HR scenario: How do I handle ‘quiet vacationing’?

How to get good stuff about the office during an exit interview

August 1, 2024

An exit interview should bring to light far more than what is good and bad about the office. It should give insight into what's really going on and produce ideas for making improvements. There's an art to exit interviewing. It's a matter of getting the staffer to talk and asking the questions that will keep them talking. A smile at the start Start by setting a positive … [Read more...] about How to get good stuff about the office during an exit interview

The death of a job and the 5 stages of grief

June 1, 2024

By Dr. Steve M. Cohen Unfortunately, as a manager you sometimes have to terminate someone. It's also unfortunate that sometimes this doesn't go well. That results in significant stress and related problems on both sides. Fortunately, an awareness of the emotional impact of termination can help you work with the soon-to-be terminated employee to make parting, and any … [Read more...] about The death of a job and the 5 stages of grief

What you write can come back and bite

February 2, 2024

By Lynne Curry Your recorded words—they’re direct evidence. Direct evidence is evidence that proves the existence of a fact. Direct evidence includes someone else’s direct observations as in “I saw…,” “I heard….” Here’s a case where a staffing firm torpedoed itself and their client. The firm’s recruiter emailed 66,000 recipients. They emailed 66,000 individuals seeking … [Read more...] about What you write can come back and bite

The competent jerk: Managing a top performer who alienates his coworkers

June 21, 2023

By Lynne Curry Question: My top producer, “Luke,” out-performs any three employees. I love him to death. I wish I had more employees with his energy and drive. I also want to wring his neck. He alienates other employees with his brash “my way is the only way” attitude. When others are speaking in company meetings, he talks over them and cuts them off, using a … [Read more...] about The competent jerk: Managing a top performer who alienates his coworkers

How to handle a scamming, scheming staffer

May 26, 2023

By Lynne Curry Question: I run a small firm. When I advertised for a new hire, I didn’t find anyone who had the right skill set. “Will” applied. Although he lacked the skills I sought, he interviewed well and said he was willing to learn everything necessary to become my No. 1 employee. I took a chance on him and invested months in training him. He shadowed me, developed … [Read more...] about How to handle a scamming, scheming staffer

Non-compete agreements and deceiving your employer

May 22, 2023

By Lynne Curry   Question: I was so stoked when the premier firm in my area of professional services hired me that I did something I’ve wanted to do for a long time. I told my former manager what I thought of her. She ordered me to leave her company immediately. No problem, I had a new job to go to. I also had my entire future mapped out. I’d work for my new employer … [Read more...] about Non-compete agreements and deceiving your employer

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National Memo Day: A Reminder to Master the Art of the Office Memo

Using Performance Improvement Plans (PIPs) Effectively with Staff

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Build a fortress: A strong workplace security culture

How and when to ask a client for a referral

Your Career

National Memo Day: A Reminder to Master the Art of the Office Memo

Administrator a key player in firm’s ethics and integrity

10 steps to build your confidence as a new office manager

8 proven ways to totally destroy your credibility as a manager

Do I Fire A Staffer Who Doesn’t Deserve It?

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