By Michelle Spencer, Senior Trainer, Bracewell & Giuliani LLP bio@txmischief As a trainer for a large international law firm, I'm always looking to the future, and part of that includes staying abreast of what is going on within ILTA (International Legal Technology Association). I've been fortunate to attend the annual conference for the past several years as … [Read more...] about 50 quick training tips
Technology
Can you use Facebook to screen job applicants?
"We don't think employers should be asking prospective employees to provide their Facebook passwords [for pre-hiring background checking] because we don't think it's the right thing to do." -- Facebook (statement on company's website) Facebook's statement has set off a firestorm of controversy and misinformation. The popular consensus seems to be that the employer's practice of … [Read more...] about Can you use Facebook to screen job applicants?
Use a standard calendar entry format firm-wide
Once you've established a policy that all calendar events are to be entered into your centralized calendar system, go one step further and create a standard entry format. After all, there's no point having a calendar that everyone can access if only a handful of people can understand the entries. Here's one format you can implement: [Professional's initials] – [Case]: [Manner … [Read more...] about Use a standard calendar entry format firm-wide
HR law and employee social networking
Can you discipline employees for social networking offenses? Answer: It depends. Explanation: Frittering away time, disclosing patient records, bad mouthing the practice and other offenses are grounds for discipline when they occur "off line." So why should it make a difference if employees do these things online while social networking? In theory, it shouldn't. The … [Read more...] about HR law and employee social networking
Model Policy: Client privacy
Why you need this policy: As with any other corporate website, law office websites collect and use personal information of site visitors, including "personally identifiable" information, i.e., names and other information that can be traced back to a specific individual. Such use and collection of personal information is subject to requirements under privacy laws. How this … [Read more...] about Model Policy: Client privacy
Model Policy: Reduced schedule and flexible work arrangements
Why you need this policy: Once upon a time, the belief was that an individual could be an attorney or a primary caregiving parent but not both. Attitudes—and laws—have changed this thinking and opened the door to all kinds of flexible work arrangements allowing attorneys to balance their professional and parental obligations. How this policy helps you: Every law office needs a … [Read more...] about Model Policy: Reduced schedule and flexible work arrangements
How long should you keep client and practice records?
A lot of questions come up about the most basic elements of maintaining and destroying client records. And that's because to many of those questions "there's no hard and fast answer," says Washington, DC, attorney and record management consultant Teresa Schoch is also a past member of the Michigan Bar Association's ethics committee. Here are seven such issues. The 10-year … [Read more...] about How long should you keep client and practice records?
How to use social media marketing to pull in more clients
Social media marketing is hot hot hot. But how do you use it like the cool kids in order to market your practice? Start at the top. The top three networking sites, LinkedIn, Facebook, and Twitter, offer opportunities for spreading the word about the practice’s offerings and expertise. Network for business LinkedIn, the leading business network, is nonetheless social. What’s … [Read more...] about How to use social media marketing to pull in more clients
Employees fired for social networking offenses
Here are a few examples of cases in which a court or arbitrator upheld the decision to fire an employee for social network abuses. Note that the existence of a clearly written, specific social networking policy was a factor in each of these cases: OK to fire employee for: Why termination upheld: Disparaging Co-Worker in Blog: Nurse makes highly … [Read more...] about Employees fired for social networking offenses
Two ADA surprises: odd disabilities and legal fees that can hit the sky
First, what the firm may not think is a disability could well be one. Second, the ADA applies to access to public places such as stores and restaurants – and law offices. And while it "has a noble purpose," along the way "it's been hijacked by a subset of plaintiffs who have made it their life's work to target as many public accommodations as possible for monetary gain," says … [Read more...] about Two ADA surprises: odd disabilities and legal fees that can hit the sky