By Bob Weiss bio We are often asked what is the single most difficult marketing problem facing local and regional law firms. Our answer: database development and management. What we mean by this is simple—most law firms do not have a reliable and updated system of managing client and other contact information. Software companies call it "client relationship … [Read more...] about How to execute the single most difficult and valuable marketing tactic at your law firm
Technology
HR Predictions for 2016: Prepare to harness technology, analytics, and diversity and inclusion
Is your firm having difficulty attracting and retaining great employees? Maybe it's time to employ some inventive HR strategies. According to a new report ("Predictions for 2016: A Bold New World of Talent, Learning, Leadership and HR Technology Ahead") from Bersin by Deloitte, Deloitte Consulting LLP, in 2016, organizations will be challenged to design a more engaging and … [Read more...] about HR Predictions for 2016: Prepare to harness technology, analytics, and diversity and inclusion
What your staff is doing on the Internet and why you might want to allow it
It's a temptation too great for many people to resist—using the Internet to check their Facebook page, watch those cat videos, or check on the Fantasy League while at work. And according to a survey from FindLaw.com, about half of your staff members are surfing the Internet when they should be working. What are they using it for? According to FindLaw.com's survey, … [Read more...] about What your staff is doing on the Internet and why you might want to allow it
Cyber security report uncovers why most corporate network breaches occur on Monday morning, and more
CYREN, a cyber security platform, recently announced the release of its latest CYREN Cyber Threat Report that examines trends surrounding malware, phishing, spam and other online threats. Friday malware spike results in busy Mondays for IT security professionals In the report, CYREN research confirms long-held suspicions that criminals are purposely intensifying their … [Read more...] about Cyber security report uncovers why most corporate network breaches occur on Monday morning, and more
How technology is going to affect HR in 2016
Imagine software that runs on your phone, delivers on-the-job skills training via video, and integrates with a learning management system that shows a manager how well you have mastered new skills. This is just one example of the innovations emerging to help employees improve their productivity at work, according to Josh Bersin, principal, Bersin by Deloitte, Deloitte … [Read more...] about How technology is going to affect HR in 2016
Technology Update: 8 tools you can use now to work better, faster, and safer
The 2015 Pacific Legal Technology Conference held recently in Vancouver, British Columbia covered a host of big picture topics essential to everyone in today's legal profession. Presenters and exhibitors discussed practice management tools, technology in court, and the strategic reinvention of the law firm. And of course the big concern of the day, security, was the subject of … [Read more...] about Technology Update: 8 tools you can use now to work better, faster, and safer
Communication and productivity are on the rise. But the tools that connect us also distract us
Highfive, the video conferencing system, recently announced the results of its 2015 Workplace Culture and Communication Report, which details how the proliferation of communication tools affects the way people work and engage with their fellow employees. More than 1,200 professionals in traditional office settings across industries and regions completed the survey in August … [Read more...] about Communication and productivity are on the rise. But the tools that connect us also distract us
A manual that covers the entire administration
A Washington, D.C. administrator has set up an operations manual that covers every imaginable item of managing the firm. It holds the basics of everything so that when she is out, the firm “can be on autopilot and keep the trains running on time,” says Jill D. Hirsch, chief operating officer of Slevin & Hart. And, she says, “it’s for me as well as for someone stepping in … [Read more...] about A manual that covers the entire administration
4 ways to keep your cool in the midst of chaos
By Cheryl Toth, MBA bio How well do you think you handle stress at work? I used to think I was pretty good at it, until a few years ago, when I realized I wasn't. I was working for a healthcare technology company that was young and rapidly growing. Every day, my task and responsibility list seemed to grow exponentially. At first it was exciting, but after a while I was … [Read more...] about 4 ways to keep your cool in the midst of chaos
Why you should consider automating your client screening process
What's your firm's process for dealing with a potential new client? While large law firms may have sophisticated systems of vetting potential new clients that include detailed conflict of interest searches and approval committees, Edie Zimmerman of Legal Software Solutions, suggests your consider automating your screening process. "Some practice management databases allow the … [Read more...] about Why you should consider automating your client screening process