The middle of summer is a great time for tackling projects that you can't get to during the rest of the year. Here are a few suggestions: Ensure that data security is covered in your employee handbook, employee training, and BYOD policy. Include computer files as part of your summer office clean-up. Start planning for the last quarter of the year in terms of collections … [Read more...] about To-Dos: Your August office checklist
Technology
How simple technology solutions can make your job astonishingly easier
As a law office manager, there likely are many days when you are frantically running around trying to make plays, getting blindsided by distractions, and sometimes even losing track of the plays you should be making. However, with the proper application of technology and processes in your day, you can feel as though you are confidently running the ball, are in control, … [Read more...] about How simple technology solutions can make your job astonishingly easier
The Tax Man Emaileth
By Doug Striker bio You know that old saying, "The only guarantees in life are death and taxes?" To that pithy, depressing phrase, I'd like to add "death, taxes, and phishing." Yes, I believe that phishing is and will be forever a part of our human experience because criminals know we are suckers. And no matter how many people I can train and turn into savvy, … [Read more...] about The Tax Man Emaileth
Artificial intelligence for litigators: No robots, just smart document assistance
By Doug Striker bio When you hear the words "artificial intelligence," you likely think of a TV robot that has learned its owners' food preferences, schedules, musical tastes and even moods. (Where is Rosie the Robot when you need her?!) But in real life, artificial intelligence often looks and smells like normal technology. The difference is that today's AI … [Read more...] about Artificial intelligence for litigators: No robots, just smart document assistance
Want to improve attorney tech use? Start by breaking down silos in your firm
By Michelle Spencer bio I have long wondered why there are two different teams in law firms doing similar functions. I am referring to the professional development and technology training teams. Both of the teams perform learning and development functions, and yet they are usually in two different departments that work alone, except in rare instances. They … [Read more...] about Want to improve attorney tech use? Start by breaking down silos in your firm
How to protect your client data while complying with PCI anti-fraud measures
What would you do if you were asked to install monitoring software on your network? Gary Allen Gardner of Rosi & Gardner, P.C. in Traverse City, Michigan, shares how he resolved a recent troubling request his firm received. We were contacted by our credit card processing company, regarding "PCI Compliance" (Payment Card Industry). By email and subsequent list of … [Read more...] about How to protect your client data while complying with PCI anti-fraud measures
How secure is your password? Are you sure?
Think your password is secure? You may need to think again. People's perceptions of password strength may not always match reality, says a recent study by CyLab, Carnegie Mellon's Security and Privacy Institute. For example, study participants expected ieatkale88 to be roughly as secure as iloveyou88; one said "both are a combination of dictionary words and are appended by … [Read more...] about How secure is your password? Are you sure?
A dozen cybersecurity tips for mobile device users
The vast majority of Americans—95%—now owns a cellphone of some kind, and the percentage of Americans with smartphones has risen to 77%. Navigating the waters of security in the wake of this expansive usage of mobile devices presents serious challenges for families and businesses alike. In recognition of National Cybersecurity Awareness Month, the Illinois Bankers Association, … [Read more...] about A dozen cybersecurity tips for mobile device users
San Diego firm gets more cash faster with easy-to-use online credit card payment system
It can be pretty daunting to introduce a new feature on your website, especially one that involves financial transactions. But when it came time to update the website for San Diego law firm Marks, Finch, Thornton & Baird, LLP, and start offering clients the ability to pay their bills online, the only thing that really caught firm administrator Linda Quindt off-guard was how … [Read more...] about San Diego firm gets more cash faster with easy-to-use online credit card payment system
Is a false sense of confidence among your employees exposing your practice to costly phishing emails?
Intermedia, a cloud business applications provider, has released Part 1 of its 2017 Data Vulnerability Report, which examines the security behavioral habits of more than 1,000 office workers in the United States. Your employees are unknowingly granting hackers access Despite organizations educating employees about cyber threats and security best practices, office workers … [Read more...] about Is a false sense of confidence among your employees exposing your practice to costly phishing emails?