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Technology

Proof of tech skills: Everybody’s doing it!

February 14, 2020

By Jay Stromberg bio When it comes to professional upward mobility, it’s looking like assessments are where it’s at. According to a recent article in TechCrunch.com, even LinkedIn is getting into the assessment game. “LinkedIn, the social networking service for the working world, is today taking the wraps off its latest effort to provide its users with better tools for … [Read more...] about Proof of tech skills: Everybody’s doing it!

5 benefits of rules-based calendaring software

September 13, 2019

1. Use of automated rules-based calendaring software may entitle your firm to discounts for malpractice insurance coverage. Talk to your provider; 2. Automated rules-based systems reduce human errors; 3. The software adjusts for local court rules and holidays; 4. Some programs come with predetermined reminder dates for different types of entries. When the calendar date is … [Read more...] about 5 benefits of rules-based calendaring software

10 ways to spot a phishing email

August 30, 2019

By Jay Stromberg  bio There is no such thing as a 100% fool-proof security system that can protect your law firm from phishing emails. And that's pretty alarming because phishing is now one of the top ways that criminals infiltrate companies with malware and ransomware. These schemes are developed by cybercriminals to steal your firm's sensitive information or to … [Read more...] about 10 ways to spot a phishing email

Cutting costs? What worked in 2008 won’t work today

August 30, 2019

When money is tight, firm administrators start rushing to make decisions to save the bottom line, perhaps relying on strategies that saw the firm through the recession. But hold on, cautions Peter A. Giuliani of Smock Law Firm Consultants in Weston, CT. These decisions have to be made with long-term survival in mind. And the cost-cutting approaches that worked for firms during … [Read more...] about Cutting costs? What worked in 2008 won’t work today

With Excel, garbage in equals garbage out

August 19, 2019

When using Microsoft Excel in your law office, you need to be careful about keeping the information clean, consistent and searchable, according to Monica Sandler, a learning and operations consultant and Microsoft certified trainer. "If you are going to lay out a nice, clean data table, you can't put garbage information into a field," she says, adding that each column … [Read more...] about With Excel, garbage in equals garbage out

How and why you need to carefully screen cold calls from potential new clients

August 9, 2019

What's your firm's process for dealing with a potential new client? What happens when someone sends the firm an email asking for a quote for a real estate transaction or when a frantic caller leaves a long, detailed voice mail message about why she wasn't to blame for the fatal car crash being covered on the morning news? Who takes the call? How are calls prioritized? And is … [Read more...] about How and why you need to carefully screen cold calls from potential new clients

Some FMLA questions on using vacation time and counting to 50

July 12, 2019

Here are three questions on the Family and Medical Leave Act. They are answered by Morganville, NJ, management consultant John McNamara. Briefly, the FMLA requires that employers with 50 or more employees allow up to 12 weeks' unpaid, jobprotected leave for medical and family reasons. FMLA time on top of vacation time A staffer returns from a two-week vacation and asks … [Read more...] about Some FMLA questions on using vacation time and counting to 50

Lessons from the new-model law firm: how to cut costs, increase revenue and improve profits

July 5, 2019

Traditional law firms face considerable competition today, particularly from new-model law firms that operate and structure themselves in very different ways, according to Ron Friedmann, an expert in law practice management and partner at Fireman & Company in the Washington, DC area. Many clients are moving work in-house to save money, says Friedmann, who notes that the … [Read more...] about Lessons from the new-model law firm: how to cut costs, increase revenue and improve profits

Ways you’re using the cloud without even knowing it

June 14, 2019

By Doug Striker  bio As I visit law firms, I frequently hear from trainers and IT professionals who say that their upper management and attorneys are "afraid to move to the cloud." These trainers and IT folks are usually quite tech-savvy and understand that this resistance is holding the firm back (and also putting its clients at risk of a security breach) but … [Read more...] about Ways you’re using the cloud without even knowing it

10 ways managers are improving their law firms

June 14, 2019

Ah, the woes of running a law office. You know them well: Reams of reports, scheduling squabbles, technology tangles, and so much more. It takes a lot of skill, patience, and strategy to make a law office run smoothly—plus a little bit of help from others who know your pain. That must be why the Reader Tips section of our website is so popular. It contains dozens of solutions … [Read more...] about 10 ways managers are improving their law firms

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8 proven ways to totally destroy your credibility as a manager

Offering AI Upskilling as a Job Benefit: A Smart Move for Office Managers

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