By Lynne Curry Question: When our newly hired general manager pulled me into his office this morning, he asked me to fire a staff member, an individual I know well and who’s always impressed me as a hard worker. I run our company’s HR department. I asked, “Could you give me the details, so I can create a solid case for our file?” The GM, a fifty-something white man … [Read more...] about Do I Fire A Staffer Who Doesn’t Deserve It?
Risk management
Navigating Legal Risks in Return-to-Office Mandates
By Lynne Curry As employers push forward with their return-to-office (RTO) policies, many unknowingly step into legal minefield. The shift back to in-person work presents a host of challenges—especially for employers balancing productivity with legal obligations. Whether it’s handling accommodation requests, avoiding discrimination claims, or ensuring compliance with … [Read more...] about Navigating Legal Risks in Return-to-Office Mandates
Preventing Workplace Harassment: Policies Every Law Office Needs
Introduction Workplace harassment is a serious issue that can disrupt your law office, damage morale, and expose your firm to legal risks. As a law office manager, it’s your responsibility to implement and enforce strong policies that protect employees and create a safe, professional work environment. Here are the essential policies every law office should … [Read more...] about Preventing Workplace Harassment: Policies Every Law Office Needs
Law Office Data Security and Privacy Audit Checklist
As legal practices handle sensitive client information, ensuring the confidentiality, integrity, and availability of this data is paramount. A comprehensive audit of data security and privacy practices helps identify vulnerabilities, ensure compliance with relevant laws and regulations, and implement best practices to safeguard information. Use this checklist as a guide to … [Read more...] about Law Office Data Security and Privacy Audit Checklist
10-point review on safeguarding client data
In the digital age, safeguarding client data has become a paramount concern for law offices. Legal practices handle sensitive information daily, making them prime targets for data breaches and cyberattacks. As a law office administrator, you bear the responsibility of ensuring that client data is protected with the highest level of security. Here are some essential strategies … [Read more...] about 10-point review on safeguarding client data
Cheat Sheet: Quick Conflict Resolution
Workplace conflicts happen—it’s just part of working with people. As an office manager, you’re often the go-to person for keeping things from boiling over and helping everyone get back on the same page. Whether it’s a disagreement between coworkers, frustration over office policies, or just a simple miscommunication, knowing how to step in the right way can make a big … [Read more...] about Cheat Sheet: Quick Conflict Resolution
9 effective strategies to handle difficult clients
As a law office manager, you wear many hats, from overseeing administrative tasks to ensuring client satisfaction. One of the most challenging aspects of your role is dealing with difficult clients. Handling such clients effectively is crucial for maintaining the firm's reputation, ensuring smooth operations, and fostering a positive work environment. This article provides … [Read more...] about 9 effective strategies to handle difficult clients
Safety Briefing: How to weather winter storms
Stormy weather, with snow, ice, rain and wind are a distinct possibility this time of year. You can use this sample safety briefing to remind your staff to keep themselves, their families, patients and co-workers safe during winter storms. Subject: Winter Storm Emergency Safety Briefing Dear [Law Office Staff], As we approach the winter season, it is crucial … [Read more...] about Safety Briefing: How to weather winter storms
How AI is Transforming Cybersecurity for the Legal Industry
As a law office manager, ensuring the security of sensitive client data and confidential case information is one of your top priorities. With the legal industry increasingly targeted by cybercriminals due to its treasure trove of valuable personal and financial data, traditional methods of cybersecurity often fall short of keeping up with the rapidly evolving threat landscape. … [Read more...] about How AI is Transforming Cybersecurity for the Legal Industry
Regularly review your vendor contracts for cost savings and compliance
In the fast-paced and detail-oriented environment of a law office, maintaining efficiency and cost-effectiveness is paramount. One critical yet often overlooked aspect of this is the periodic review of vendor contracts. Regularly reassessing these agreements can have significant benefits, from cost savings to risk management. Here’s why and how law office managers should make … [Read more...] about Regularly review your vendor contracts for cost savings and compliance