Law Office Manager

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4 ethics rules your staff might be violating

It's not just attorneys in your office who have to follow the rules of ethics. Your staff members have to follow them, too. It doesn't matter where the violation comes from, says law management consultant Jan Henderson of RJH Consulting in Jackson Hole, WY. What governs is the rule of respondeat superior, or "let the master answer." The employer is held accountable for the … [Read more...] about 4 ethics rules your staff might be violating

What is a PDF? (And what ISN’T it?)

By Jay Stromberg  bio Throughout my career in the legal industry, I've spoken with people who have the impression that PDF documents are "secure." When I ask them what they think this means, I often hear they believe it is difficult to change the document. Sadly, this isn't true. Worse: When attorneys believe this common myth, they can put sensitive client data at … [Read more...] about What is a PDF? (And what ISN’T it?)

Half of today’s U.S. legal professionals have flexible work arrangements

Special Counsel, a provider of legal consulting, attorney recruiting, legal talent, legal technology and eDiscovery solutions, recently released its 2019 Salary Guide, which includes comprehensive national salary and benefits data and total compensation figures for in-demand legal positions at law firms and companies ranging in size. According to this year's guide, with the … [Read more...] about Half of today’s U.S. legal professionals have flexible work arrangements

Always ask these 7 questions before you fire a staffer

They are the seven-question solution. They have become the standard for determining whether a firing is justified. A "no" answer to any one of them leaves room for argument that a dismissal was discriminatory. They are the seven questions arbitrators ask when settling firing disputes. They are a valuable pre-termination checklist to determine whether a firing is … [Read more...] about Always ask these 7 questions before you fire a staffer

What to do when the winter blues hits your workplace

Winter gets a frigid reception at many workplaces around the country. According to research from staffing firm Accountemps, 38% of professionals said winter weather has a negative impact on their mood at work. About one-quarter (26%) cited January as the least happy month. Employees in Pittsburgh, Detroit and Cleveland felt bluest in the wintertime. In contrast, professionals … [Read more...] about What to do when the winter blues hits your workplace

What you don’t know about your managers and why you should find out

By Lynne Curry  bio What are your mid-level managers doing that will cost you good employees in the next year? Are your professional staff getting the results you need them to? If not, what's getting in their way and how can you convince them to make needed changes? A 360-degree review provides you and your mid-level managers and professional staff members with … [Read more...] about What you don’t know about your managers and why you should find out

Is this essential ingredient missing from your firm’s customer service?

If you believe that your law firm offers exceptional customer service, you might want to think again, says Kelli Proia, a Rhode Island-based intellectual property attorney and founder of Lawducate, a business education firm for lawyers. Proia says the customer service component is sadly lacking in the legal business as a whole, adding that too many lawyers focus on the work … [Read more...] about Is this essential ingredient missing from your firm’s customer service?

The top 10 regulatory issues for employers in 2019

To help employers plan for the year ahead, Paychex, Inc. (a provider of integrated human capital management solutions for payroll, benefits, human resources, and insurance services) recently released a list of the top 10 regulatory issues that employers should be aware of in 2019. The list outlines the current, most impactful laws and regulations, and the anticipated changes … [Read more...] about The top 10 regulatory issues for employers in 2019

Mastering Word: Headers/Footers, Section Breaks, Page Numbering

Downloadable Files: Annual Report Working with Multipage Documents Presenter:Lori Dowhaniuk, Microsoft Office Instructorfor Savvy Training & Consulting Law Office Manager is pleased to announce a new series of webinars designed to refresh and improve the specific MS Word skills that are most useful for law office administrators. The first webinar recording in the series … [Read more...] about Mastering Word: Headers/Footers, Section Breaks, Page Numbering