Law Office Manager

Topics

What you don’t know about your managers and why you should find out

By Lynne Curry  bio What are your mid-level managers doing that will cost you good employees in the next year? Are your professional staff getting the results you need them to? If not, what's getting in their way and how can you convince them to make needed changes? A 360-degree review provides you and your mid-level managers and professional staff members with … [Read more...] about What you don’t know about your managers and why you should find out

Is this essential ingredient missing from your firm’s customer service?

If you believe that your law firm offers exceptional customer service, you might want to think again, says Kelli Proia, a Rhode Island-based intellectual property attorney and founder of Lawducate, a business education firm for lawyers. Proia says the customer service component is sadly lacking in the legal business as a whole, adding that too many lawyers focus on the work … [Read more...] about Is this essential ingredient missing from your firm’s customer service?

The top 10 regulatory issues for employers in 2019

To help employers plan for the year ahead, Paychex, Inc. (a provider of integrated human capital management solutions for payroll, benefits, human resources, and insurance services) recently released a list of the top 10 regulatory issues that employers should be aware of in 2019. The list outlines the current, most impactful laws and regulations, and the anticipated changes … [Read more...] about The top 10 regulatory issues for employers in 2019

Mastering Word: Headers/Footers, Section Breaks, Page Numbering

Downloadable Files: Annual Report Working with Multipage Documents Presenter:Lori Dowhaniuk, Microsoft Office Instructorfor Savvy Training & Consulting Law Office Manager is pleased to announce a new series of webinars designed to refresh and improve the specific MS Word skills that are most useful for law office administrators. The first webinar recording in the series … [Read more...] about Mastering Word: Headers/Footers, Section Breaks, Page Numbering

Employment Law Update: The New Year’s Resolutions Edition

By Mike O'Brien  bio A lawyer and doctor were talking together at a New Year's party when the doctor complained about how people always asked her for free medical advice. She said to the lawyer, "People probably always ask you for free legal advice…as a fellow professional, how do you deal with it?" The lawyer thought about it, and then said, "I always answer their … [Read more...] about Employment Law Update: The New Year’s Resolutions Edition

To-Dos: Your January checklist

Make a fresh start this year with a focused team, a financial plan, organized files, and a decluttered computer. Here are some tasks you can accomplish this month to help keep your office running smoothly and profitably throughout the year. 1. Help staff set and achieve goals. Addressing staff issues in January gets people charged up for the year and gives you a roadmap for … [Read more...] about To-Dos: Your January checklist

Could making friends at work be your next best career move?

Professionals typically spend more waking hours with their coworkers than anyone else, so friendships are bound to blossom. But does having confidants help or hinder efficiency at work? In a recent survey from staffing firm Accountemps, 62 percent of employees said having coworkers that are friends outside of the office positively affects productivity. But only 39 percent of … [Read more...] about Could making friends at work be your next best career move?

For a better new year, ask staff what’s going wrong and right with the office

To be a leader, a manager has to know the satisfaction level and where staff need and want to change—and also where personal changes are in order. And now is the time to find out exactly that, says Andrew Sobel, a New York City management and business development consultant. Addressing issues in January and February "gets people charged up for the year," he says. It also … [Read more...] about For a better new year, ask staff what’s going wrong and right with the office

3 gift ideas employees will actually value

By Sue Hawkes  bio The holiday season is often a time of both joy and stress for business owners and executives. They are excited to spend time with friends and family and to celebrate the season, of course, but pending year-end deadlines and annual strategic planning can add pressure to the end of the year. When it comes to employee gifting, the most well-intentioned ideas … [Read more...] about 3 gift ideas employees will actually value