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Topics

How to detect a lie, especially when it comes from a job applicant

July 5, 2019

Lots of lying goes on in job interviews. Some management professionals estimate that as many as 70% of job applications carry some sort of misrepresentation. And business losses to fraud from dishonest applicants have been shown to be as high as $600 billion a year. Besides verifying the resume, the best way to separate fact from fiction is to know the signs of a lie, says … [Read more...] about How to detect a lie, especially when it comes from a job applicant

Compliance perspective: How to keep an employee from damaging your practice on social media

July 5, 2019

In the cyber age, protecting your practice from the potential threat posed by employee blogging, tweeting, Instagramming, and other social networking is a business imperative. But how? To find out, keep reading. . . It is your business The starting point is recognizing that social networking by employees is not purely a private matter. Over the past decades, courts and … [Read more...] about Compliance perspective: How to keep an employee from damaging your practice on social media

Why you need to stop talking to start leading

June 28, 2019

By Rebecca Teasdale  bio Recently, a colleague and I were at a dinner function with a group of leaders from a client company. We found ourselves seated at a table with a new member of the executive team who we were meeting for the first time. Waiting for the plated meals to arrive, we eased into the conversation with small talk about sports and weather and then we went deeper … [Read more...] about Why you need to stop talking to start leading

What’s overshadowing your partnerʼs big revenues?

June 28, 2019

Any firm can lose money to the very partners who are bringing in the most of it. That's because firms measure partner profitability by revenues only, and that doesn't show the full financial picture, says practice management consultant Andra Watkins of Positus Consulting in Charleston, SC. There's also a subjective side to evaluating each partner's contribution. And that … [Read more...] about What’s overshadowing your partnerʼs big revenues?

Why employers often get worker wellbeing wrong and how to get it right

June 28, 2019

A report from the Campbell Institute indicates not all employers are getting worker wellbeing right, and it could be affecting the sustainability of their business. While many organizations today are focused on wellbeing programs that tackle smoking cessation, weight loss or nutrition—not bad programs in and of themselves—the Campbell Institute report indicates a more … [Read more...] about Why employers often get worker wellbeing wrong and how to get it right

3 proven ways to build a more profitable client base

June 28, 2019

It's always a good idea for any business to revisit its business plan, making sure it's on track with its vision and meeting the needs of its target customers. Usually this review involves asking itself the three big strategic questions: Where is the practice now? Where do we want it to go? How will we get there? But sometimes it's not always easy to clearly identify where … [Read more...] about 3 proven ways to build a more profitable client base

Nine traps to avoid when checking for conflicts

June 28, 2019

Before a law firm accepts any new file, it must first ensure that no conflict of interest exists. Yet, despite having stringent conflict-checking procedures, conflicts of interest are still a serious problem for many firms. How do your procedures stack up? Do they address these common mistakes? Any firm knows a conflict of interest can result in bad things. … [Read more...] about Nine traps to avoid when checking for conflicts

Not just another HR story

June 21, 2019

By Lynne Curry  bio Which do you believe? ☑ You can't trust anyone in HR: they'll get you talking, look sympathetic, but then turn everything you say over to management; ☑ HR is a luxury we don't need when we need all our budget resources to pay the employees who produce; ☑ HR = a partnership for managers, employees & organizations; ☑ HR = lots of talk + … [Read more...] about Not just another HR story

9 ways to stay neutral (and sane) when reporting to multiple lawyers

June 21, 2019

The job of managing a law office can be unpredictable, because you often don't have the luxury of answering to just one boss. Instead, there are as many bosses as there are lawyers, and the lawyers don't always get along with one another. For that reason, your survival rests on neutrality, says management consultant Donna R. Gary of Legal Administrative Services in … [Read more...] about 9 ways to stay neutral (and sane) when reporting to multiple lawyers

Mastering Word: Mail Merge & Labels

June 19, 2019

Downloadable Files: Excel Data Source Mail Merge Mail Merge Letter Word Data Source Presenter:Lori Dowhaniuk, Microsoft Office Instructorfor Savvy Training & Consulting Discover how to take greater advantage of mail merge and labels. MS Word's mail merge feature can be used for more than just creating personalizing letters. It can be used to create mailing labels, … [Read more...] about Mastering Word: Mail Merge & Labels

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Compensation, Valuation, and the Future of Law Firms: What Legal Administrators Need to Know

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