Navigating Workplace Conflict: Practical Tools for Difficult, Messy, Touchy Situations. Presenter: Lynne Curry, PhD, President of Communication Works, Inc. Join Lynne Curry for this practical, 'how-to" webinar that's packed with the proven ideas, tips and techniques to help you gain positive outcomes from even the most severe personal, professional, and workplace … [Read more...] about Navigating Workplace Conflict: Practical Tools for Difficult, Messy, Touchy Situations
Topics
What to do when an employee uses FMLA to cover drinking
By Lynne Curry Question: We suspect one of our employees of using intermittent FMLA leave to cover her abuse of alcohol. We see a clear pattern. She takes leave two to three Mondays a month. Prior to her requesting FMLA leave, she claimed occasional sick days on Mondays. Other employees have noticed her leaving early on Fridays as well. With this fact pattern and given … [Read more...] about What to do when an employee uses FMLA to cover drinking
Flexibility is the key to remote work practices
“The name of the game is flexibility,” says Carl Kutsmode, Senior Vice President at Talentrise, an executive search and talent management consulting firm, talking about the nature of remote work since the coronavirus pandemic. Kutsmode discusses how the pandemic has changed the workforce, likely for good. Additionally, his perspective provides tips to help employers adapt to … [Read more...] about Flexibility is the key to remote work practices
Get a grip on costly office gossip
By Dr. Steve M. Cohen No matter how distracting, office gossip is something that no manager will ever completely eradicate. Like other human foibles, it’s too ingrained in our systems. That doesn’t mean you should ignore it or let it dominate your workplace. Office gossip is increasingly dangerous to many workplaces, including medical offices. It’s not that people do it … [Read more...] about Get a grip on costly office gossip
A Basic Guide to Client Trust Fund Accounting & Reporting for Law Firm Administrators
Download Handouts: California State Bar Trust - IOLTA Handbook - 2022 California State Bar Trust - IOLTA CTAPP 2023 Rule Frequently Asked Questions: Client Trust Account Protection Program Trust Accounting and Management Reports - December 2022 4889-7625-9137 Practical, “How-to” Help to Create and Use Client Trust Accounts and Comply with the Latest Reporting and … [Read more...] about A Basic Guide to Client Trust Fund Accounting & Reporting for Law Firm Administrators
Make online team meetings work for you
By Lynne Curry If you dread online meetings–attending them, hosting them–and long for meetings to become more than a necessary evil, you can make it happen. Recently, I hosted a two-day, 15-hour meeting that the 17 attendees said “zoomed by,” “was fun, kept me engaged the entire time;” and “made an hour seem like five minutes.” Here’s how we did it. A “you” start We started … [Read more...] about Make online team meetings work for you
Should a lawyer do administrative tasks to save money?
By Elizabeth M. Miller Should a lawyer do administrative tasks to save money? Of course, the answer is no. Struggling business owners will spend time to save money, whereas successful business owners will spend money to save time. Because you can always get more money—you cannot get more time. So, you need to ensure the work you spend your time on makes the biggest … [Read more...] about Should a lawyer do administrative tasks to save money?
Office politics and how it damages your firm
By Elizabeth M. Miller bio Office politics can be a problem in any size law firm—from a firm as large as 1000+ to as little as a solo practitioner with 2 staff members. A definition "Office politics" is the use of networking within an organization to further one's own agenda. The word "networking" could easily be interchanged with the word "gossiping". That is office … [Read more...] about Office politics and how it damages your firm
7 strategies for firing without backfiring
By Lynne Curry The final revenge of the difficult, fired employee. You’ve hesitated to fire him, you’ve given him chance after chance, but he’s not getting better. In fact, he’s getting worse, and so is the situation. You owe it to your other employees, who consider this employee toxic or carry his shirked workload burden, to bless this employee out the … [Read more...] about 7 strategies for firing without backfiring
The dreaded “you’re fired” interview
By Lynne Curry You dread what you’re about to do. Even though your employee deserves to be fired, you hate firing anyone. You also fear the damage a fired employee can create with false wrongful termination allegations. If you’d to fire without backfiring and in a way that leaves the fired employee with dignity, here’s what you need to know. Do your job right Have you … [Read more...] about The dreaded “you’re fired” interview