Did you know that most confirmed data breaches involve the leveraging of weak, stolen, or default passwords? One of your practice’s frontline defenses for avoiding the phishing attacks and other cybercriminal schemes is effective password management. How well are you managing yours? Take this quiz from Michael J. Sacopulos, JD, founder and CEO of the Medical Risk … [Read more...] about Treat passwords like underwear: Change often and don’t share
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3 dozen ways to handle difficult discussions
Clear communication is vital in any office, particularly in a medical practice, where there is a climate of power differential and hierarchy. However, many employees aren't particularly good at communicating, according to Dr. Susan Strauss, a nationally-recognized expert, author and international speaker on discrimination, harassment and bullying in the … [Read more...] about 3 dozen ways to handle difficult discussions
Create an effective disaster plan for your law office
Fires, floods, storms, earthquakes, power outages, or civil unrest: These and other disasters could endanger you and your employees as well as the continuation of your law office. As a law office manager, it is your responsibility to ensure that your office is well-prepared to handle various types of disasters, ranging from natural calamities to technological disruptions. … [Read more...] about Create an effective disaster plan for your law office
Business origination: Know where the work comes from
By Brenda Barnes Businesses thrive only when they have sales—and lots of them. To increase top-line revenue, firms must continually generate new business. In professional service firms, sales, or business development, is generally referred to as business origination. Whether or not your firm tracks originated business or compensates attorneys for new business, it is vital to … [Read more...] about Business origination: Know where the work comes from
Howdy and welcome to the team: 7 best practices for staff onboarding
Effective onboarding not only establishes a strong foundation for long-term success but also cultivates a positive and productive work environment. Consider these best practices for onboarding new hires, enabling you to create a smooth transition for them and set the stage for their future achievements. Prepare a welcoming environment: First impressions matter. Make sure … [Read more...] about Howdy and welcome to the team: 7 best practices for staff onboarding
Sample policy for law office on diversity, equity & inclusion
Sample Office Policy on Diversity, Equity, and Inclusion Policy Statement: At [Law Office Name], we are committed to fostering an inclusive and equitable work environment that values and respects the diversity of our employees, clients, and the communities we serve. We believe that diversity, equity, and inclusion are not only fundamental human rights but also vital to our … [Read more...] about Sample policy for law office on diversity, equity & inclusion
How to create a safe and inclusive environment for the LGBTQ+ community in your law office
Creating a workplace that values diversity, inclusivity, and respect for all individuals is essential in any law office. Ensuring a safe and supportive environment for members of the LGBTQ+ community is not only a legal and ethical responsibility but also a meaningful way to demonstrate a firm’s commitment to equality. This article offers practical strategies and … [Read more...] about How to create a safe and inclusive environment for the LGBTQ+ community in your law office
The competent jerk: Managing a top performer who alienates his coworkers
By Lynne Curry Question: My top producer, “Luke,” out-performs any three employees. I love him to death. I wish I had more employees with his energy and drive. I also want to wring his neck. He alienates other employees with his brash “my way is the only way” attitude. When others are speaking in company meetings, he talks over them and cuts them off, using a … [Read more...] about The competent jerk: Managing a top performer who alienates his coworkers
NSFW (not safe for work) topics to avoid
When engaging in conversations at work, it’s important to maintain a professional and respectful environment. Here are some conversation topics that are generally considered inappropriate at work: Personal or Intimate Relationships: Discussing personal relationships, romantic encounters, or intimate details about one’s personal life can create discomfort and be seen as … [Read more...] about NSFW (not safe for work) topics to avoid
Should you do a digital detox? Here’s how
In today's fast-paced digital world, it is easy to find ourselves constantly connected to technology. As the manager of a law office, you are well aware of the demands and pressures that come with the job. However, it's essential to recognize the advantages of taking an occasional "tech detox" – a deliberate break from technology – to recharge, rejuvenate, and enhance overall … [Read more...] about Should you do a digital detox? Here’s how