By Lynne Curry When you discover your colleague led a pivotal meeting you didn’t attend—one to which he invited several key managers but not you—you confront him. He looks affronted, and says, “But didn’t you get the invitation? I sent it to you a week ago. Maybe you deleted it by accident?” His certainty shakes you, and you search your inbox, your deleted files, and … [Read more...] about How to save yourself and your career from gaslighting
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5 tips to keep your cloud data secure
By Ron Slyker bio The trick to avoiding a cloud data security breach is to pay close attention to your cloud applications and user behavior. While analyzing the software and looking at user behaviors takes time, the benefits of reducing cloud and data security breaches make it worthwhile. Examine user activities It is vital to know not only which apps you use, but … [Read more...] about 5 tips to keep your cloud data secure
Loyalty and co-operation are not optional
By Dr. Steve M. Cohen It might sound obvious, but being a key employee, especially a top-level manager, requires above all organizational loyalty. Yet, in many businesses, some employees are working at cross proposes with their organization. Assume that Office A has an objective, probably something articulated in their mission and vision statement. This objective … [Read more...] about Loyalty and co-operation are not optional
Are you following these 8 steps for law office cybersecurity?
Cybersecurity is a critical issue for your law office, as you handle sensitive and confidential information on a daily basis. This includes client data, legal documents, and financial records. A breach of this information could have serious consequences, including financial losses, damage to reputation, and legal liability. How does your office stack up against these eight … [Read more...] about Are you following these 8 steps for law office cybersecurity?
Can every attorney in your office answer these 10 critical questions for 2024?
Want to see more profit in 2024? Get each attorney to draw up a practice plan for the year. A plan forces the attorneys to organize their work agenda by focusing on practice development, production, and self-improvement. What’s more, it ensures that everybody does work that furthers the firm’s goals, it keeps the marketing focused, and it keeps the collections in line. Use … [Read more...] about Can every attorney in your office answer these 10 critical questions for 2024?
5 ways to make a great first impression
By Elizabeth M. Miller bio As the saying goes, you never get a second chance to make a first impression. So it's important to consider what judgment calls your clients are making about your firm's efficiency and professionalism based on their first impression. Balancing a client's perception of your firm's success, and therefore its competency, can be a double-edged … [Read more...] about 5 ways to make a great first impression
“I forgot what day it was” no excuse for being late to work
It’s important to address any issues that may be affecting the productivity and efficiency of your medical office. Chronic tardiness can be a significant problem that can impact the entire office, so it’s important to address it in a timely and effective manner. Here are some steps you can take to address an employee who is consistently late for work: Set … [Read more...] about “I forgot what day it was” no excuse for being late to work
How to resolve conflicts in a virtual, remote work environment
By Lynne Curry “We had a situation blow up this morning,” the law practice partner said when he called for advice. “It came out of nowhere. One small issue, a manager not letting his peer know about a meeting, unleashed a tidal wave of anger from her. We talked to the first manager. He said he’d accidentally overlooked putting the other manager on the Zoom invitation. He … [Read more...] about How to resolve conflicts in a virtual, remote work environment
5 ways to keep the referrals rolling in
Referrals can be a powerful source of new clients, and they can help you build a strong reputation in your community. Here are some tips on how to get referrals for your law firm: Provide excellent service The first step to getting referrals is to provide excellent service to your current clients. When clients are happy with the service they receive from your firm, they … [Read more...] about 5 ways to keep the referrals rolling in
Your interview notes could get you in trouble
By Dr. Steve M. Cohen bio Although workforce disasters usually make the headlines, there are a number of “basic” human resource tasks that should not be discounted. One is the job candidate interview. Theoretically, interviews should not be a problem. They’re a common occurrence, with no possible traps, right? After all, the candidate just wants the job and you are … [Read more...] about Your interview notes could get you in trouble