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Topics

4 ways to use voice technology to save time

January 31, 2024

The expectations from today’s business professionals continue to increase with an ever-changing modern world. Heaps of documentation and document creation needs add on to often already heavy workloads. Yet, there is limited to no help managing administrative tasks. As a busy office manager, there are always work processes to be improved, time to gain, and more efficient ways to … [Read more...] about 4 ways to use voice technology to save time

Pop Quiz: Can you find the errors in these 8 sentences?

January 31, 2024

Proofing a document entails far more than looking for spelling errors and typos. Here are some sentences to proof. See how many errors you can find. The answers are below. 1. "Don't pass judgement on me," she whined, "its not easy laying out in the sun all day trying to get a tan." 2. Whose the person whose credit card was stolen? 3. "Yes, its Hinkle alright," the … [Read more...] about Pop Quiz: Can you find the errors in these 8 sentences?

5 proven ways to delegate work and set the staffer up for success on the task

January 31, 2024

Being a successful administrator calls for an investment. It is the investment of time and patience to train staff to take on delegated tasks and do the work satisfactorily. The payoff is big. Besides ending the frustration of having to do much of the busy work, it allows the administrator to excel in managing the firm. It is the key to professional productivity and … [Read more...] about 5 proven ways to delegate work and set the staffer up for success on the task

To avoid a messy workplace theft investigation, can we just fire our prime suspect?

January 30, 2024

Question: Several years ago, when one of our employees was stealing from other employees’ purses and desks, we called the police. The process—calling the police, alerting our insurance carrier and interviewing multiple employees to show fairness so we wouldn’t get sued for wrongful termination when we fired the one employee—tore apart our office. Some of our best … [Read more...] about To avoid a messy workplace theft investigation, can we just fire our prime suspect?

Create work schedules that keep your hourly staff happy

January 29, 2024

While scheduling may appear as a routine task, its importance in retaining hourly employees cannot be overlooked. A well-designed and thoughtful scheduling system can lead to increased job satisfaction, higher productivity, and improved staff retention rates. In this article, we will delve into why scheduling is vital and explore strategies for effective scheduling, for … [Read more...] about Create work schedules that keep your hourly staff happy

How to ask the partners for an evaluation

January 24, 2024

A formal performance evaluation is an opportunity for you to showcase your hard work and accomplishments, as well as a chance to identify any discrepancies in expectations. Ask the partners these four questions to establish the evaluation criteria and then start a diary to record your achievements. To assure continuing success at the job, the new administrator should make … [Read more...] about How to ask the partners for an evaluation

Safety briefing – Preventing slips, trips, and falls

January 24, 2024

Dear [Practice Name] Team, Ensuring a safe and secure work environment is our top priority. To maintain a hazard-free workplace, it's essential that we all take proactive measures to prevent slips, trips, and falls. These incidents can lead to injuries that affect both individuals and overall productivity. Here are some guidelines to help you stay safe and prevent … [Read more...] about Safety briefing – Preventing slips, trips, and falls

8 signs your firm needs an operations analysis

January 23, 2024

An operational analysis is an in-depth analysis of the firms's operations, or, put simply, getting somebody from outside to take a look at the inside. Most firms do that when they are facing problems, particularly financial problems, but it is better to do it before problems occur. Here is what the job entails, starting with the signs that it's time to get the review … [Read more...] about 8 signs your firm needs an operations analysis

Five essentials to support employee mental health and well-being

January 19, 2024

Events of the last four years have changed the nature of work for many and the relationship that some workers have with their jobs. The Surgeon General’s Framework for Mental Health & Well-Being in the Workplace outlines the foundational role that workplaces should play in promoting the health and well-being of workers and communities. With more than 160 million … [Read more...] about Five essentials to support employee mental health and well-being

Common partner compensation systems

January 18, 2024

By Brenda A. Barnes and Camille Stell Partner compensation is probably one of the most sensitive aspects of a law firm’s practice management. Whether you are adopting a new system or modifying the current one, there must be an extraordinary amount of thought, care, and study. Systems are either non-performance-based systems or performance-based systems. Here are the … [Read more...] about Common partner compensation systems

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Making Legal Services More Accessible with Flex Payments

Wide Awake and Working (in Your Head)? Here’s How to Power Down for Real

Your Role in Preventing Malpractice as a Law Office Administrator

Running a Small Office Without Running Yourself Ragged

Follow these tips to check references right

Your Career

Wide Awake and Working (in Your Head)? Here’s How to Power Down for Real

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Law Firm Culture: What It Is—and Why It Matters More Than You Think

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