In the workplace, "Come in and shut the door" usually precedes a tough conversation and is a phrase known to strike terror in the hearts of employees. But the manager on the other side of the desk is likely feeling just as apprehensive about delivering the news, says a new survey conducted online among 1,120 employed U.S. workers, 616 of whom manage employees in the … [Read more...] about Are you uncomfortable communicating with your staff?
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The link between your employees’ resilience and your business outcomes
Today's employers are challenged to provide competitive benefits and employee engagement strategies that not only support the well-being of their employees, but also improve the bottom line. With resilience building and mindfulness training programs continuing to gain momentum in the workplace, meQuilibrium recently conducted a study to measure resilience against … [Read more...] about The link between your employees’ resilience and your business outcomes
Beating the Workplace Bully:
A Tactical Guide to Taking Charge
Bonus Content
Webinar Presentation Slides
Webinar Handout
Loss of good employees … low morale … communication breakdown ...
How much is your office bully really costing you?
Do you want to take immediate, proven steps to crack down hard on bullying … regain control of your workplace ... quickly end common “bully behaviors” that kill productivity ... and … [Read more...] about Beating the Workplace Bully:
A Tactical Guide to Taking Charge
Productivity tip of the day
Editor's picks: Communication and productivity are on the rise. But the tools that connect us also distract us Specific acknowledgement and specific recognition create a happy, productive staff Developing productive associates: Why the traditional annual review gets a FAIL! … [Read more...] about Productivity tip of the day
Watch out for federal and state laws when promoting your practice on social media and websites
Social media can be useful for getting a practice's name out there and helping potential clients find you. But there are legal and ethical issues raised by use of social media. Federal and state laws are also implicated when a law office decides to promote its services whether it be through establishing a website or participating in forums such as Facebook, LinkedIn or Twitter. … [Read more...] about Watch out for federal and state laws when promoting your practice on social media and websites
Finding the right fit for the job
Editor's picks: The simple secret to hiring a great receptionist Do you make this common but costly hiring interview mistake? Pick up on these revealing "non-verbal cues" to avoid hiring problem staffers … [Read more...] about Finding the right fit for the job
An easy way to gauge your client’s satisfaction
with your firm
By Elizabeth M. Miller bio
For many years, I was the consumer who would be the first one to voice my displeasure at goods and services I received if I did not think I was getting value for my money or service, or a product somehow fell short of my expectations.
Over the years, though, I've come to realize that feedback of any kind is important and helps a business to make … [Read more...] about An easy way to gauge your client’s satisfaction
with your firm
Groundhog predicts …
Editor's picks: Buried by paper? Time to crawl out and go digital Dealing with winter weather Easy ways to make your law office healthier … [Read more...] about Groundhog predicts …
A tale of 2 workplace bullies and why they need to be stopped
By Lynne Curry, Ph.D, SPHR bio If you're dealing with a bully in the workplace, you're not alone. According to an Associated Press alert, 29 percent of all U. S. managers and employees deal with workplace bullies, and according to a white paper produced by the Society for Human Resource Management (SHRM), one out of six individuals report being bullied at work at some point … [Read more...] about A tale of 2 workplace bullies and why they need to be stopped
Florida law firm earns “Great Place to Work” Certification
Congratulations to Federated Law Group, which was recently certified as a great workplace by the independent analysts at Great Place to Work®. "We applaud Federated Law Group for seeking certification and releasing its employees' feedback," said Kim Peters, Vice President of Great Place to Work's Recognition Program. "These ratings measure its capacity to earn its own … [Read more...] about Florida law firm earns “Great Place to Work” Certification