Law Office Manager

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Six key questions arising from the Trump/ACA executive order

Milliman, Inc., a global consulting and actuarial firm, has compiled six questions for consideration by healthcare stakeholders about the Trump Administration's recent executive order, which gives a sweeping command to the leaders of the new administration to unwind certain aspects of the Patient Protection and Affordable Care Act (ACA)—especially those components deemed … [Read more...] about Six key questions arising from the Trump/ACA executive order

Most outrageous employee excuses for being late

Are any of your staff members chronically late for work? If so, they're not alone. According to a new CareerBuilder survey, when asked how often they come in late to work, more than 1 in 4 workers (29 percent) admitted they do it at least once a month—up from 25 percent last year—and 16 percent say it's a weekly occurrence for them—up 3 percentage points since last year. More … [Read more...] about Most outrageous employee excuses for being late

Are your staff’s poor phone skills destroying your marketing efforts?

By Elizabeth M. Miller, MBA  bio Every law firm invests firm profits on client development and marketing, no matter how large or small the firm or the budget might be. The goal of investing those revenues in marketing is to make your law firm phone to ring—with a potential client holding a retainer check on the other end of the line. This phone call in turn generates … [Read more...] about Are your staff’s poor phone skills destroying your marketing efforts?

11 grammar rules to carry into the new year

Here are 11 essentials of grammar to master this year. They are some of the most often missed points. 1. Plurals don't get apostrophes. Gather up all the Christmas cards and see how many are from the Hartness' or the Sheridan's or the Joneses'. It's the Hartnesses, the Sheridans, and the Joneses. 2. Comprised. Don't put of after it. Comprise means to include. Most plays … [Read more...] about 11 grammar rules to carry into the new year

Focus on employee health and see an increase in productivity

A survey of executives at large corporations, conducted by CoreNet Global and CBRE Group, Inc., has found that when a company focuses on employee health and wellness, there is an increase in engagement and retention rates and a decline in absenteeism. "Corporations that take an active role in managing health and wellness programs for employees are seeing positive returns on … [Read more...] about Focus on employee health and see an increase in productivity

Clark Wilson’s branding by design

When you have 76 lawyers and 136 support staff using 47,000 square feet over three floors of space, a complete makeover is no small feat. And it's usually a project that, once finished, you're happy to put out of your mind forever. But Carina Bittel, Director of Administration for Clark Wilson LLP, in Vancouver, BC, loves to talk about her firm's recent renovation. "I don't … [Read more...] about Clark Wilson’s branding by design

The truth behind the “Blue Monday” myth

"Blue Monday" is an annual phenomenon that was the subject of a viral Facebook post seen by millions of people. Observed on the third Monday in January, it's supposedly the most depressing day of the year. Crisis Text Line, the free, nationwide, 24/7 text message service for people in crisis, looked to its data to debunk "Blue Monday" once and for all. The day's origins … [Read more...] about The truth behind the “Blue Monday” myth

January 26 is Data Privacy Day. Learn how to safeguard your data

Do your employees how their information is collected, used, and stored by the devices, apps, and websites they use every day? According to a recent Pew Research Center study, 91 percent of American adults "agree" or "strongly agree" that consumers have lost control of how personal information is collected and used by companies. Additionally, 50 percent are worried about the … [Read more...] about January 26 is Data Privacy Day. Learn how to safeguard your data