Law Office Manager

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Is a false sense of confidence among your employees exposing your practice to costly phishing emails?

Intermedia, a cloud business applications provider, has released Part 1 of its 2017 Data Vulnerability Report, which examines the security behavioral habits of more than 1,000 office workers in the United States. Your employees are unknowingly granting hackers access Despite organizations educating employees about cyber threats and security best practices, office workers … [Read more...] about Is a false sense of confidence among your employees exposing your practice to costly phishing emails?

Reports of the death of the billable hour are greatly exaggerated

By Sue-Ella Prodonovich  bio How often are we told that the billable hour has had its day? That it's archaic, that it's inefficient, that it makes our clients angry and holds our practices back? Well guess, what? I disagree. In fact, I think the billable hour is wonderful - so wonderful that, for many professionals it should be a default in their business … [Read more...] about Reports of the death of the billable hour are greatly exaggerated

Should you ‘Friend’ your co-workers on social media?

Do you "like" the idea of office friendships crossing over into social media? More than seven in 10 professionals (71 percent) polled by staffing firm OfficeTeam said it's appropriate to connect with colleagues on Facebook. Slightly fewer feel it's OK to follow co-workers on Twitter (61 percent), Instagram (56 percent) and Snapchat (44 percent). In contrast, less than half of … [Read more...] about Should you ‘Friend’ your co-workers on social media?

How your firm’s telecommuting policies affect your recruiting strategy

If you're rethinking your firm's telecommuting policies, hold on. There is a trend among some larger companies of bringing remote workers back into corporate offices, but candidates still expect work from home options, says new data from the MRINetwork 2017 Recruiter Sentiment Study. And while your intent may be to increase collaboration, creativity, mentoring, and innovation, … [Read more...] about How your firm’s telecommuting policies affect your recruiting strategy

When co-workers can’t get along

Julie A. Aarup, office administrator at the Michigan firm Honigman Miller Schwartz and Cohn LLP, had a problem that many office managers face: contrary co-workers. But rather than trying to mediate, Aarup treated the dueling duo to lunch—with a condition. Problem solved. Twice during my nearly 21 years at Honigman Miller Schwartz and Cohn, I had a problem with two coworkers … [Read more...] about When co-workers can’t get along

What to do when an opioid crisis hits your law firm

By Lynne Curry  bio The first time you saw "Bill" appear to nod off during a staff meeting, you pulled him aside after the meeting. When you asked if he was okay, he said he was. You gave him the benefit of the doubt because he'd worked for you for three years and been a good employee. You knew he'd recently gone through a divorce and thought maybe he'd had a hard … [Read more...] about What to do when an opioid crisis hits your law firm

90-day goals for success and job satisfaction

A manager's success turns on "what other people are able to accomplish." And to a great extent, accomplishments depend "on how happy they are with their jobs. The happier they are, the more they produce." To encourage success and job satisfaction throughout the office, Matthew J. Bower, administrator at Luhrsen Law Group in Sarasota, set up a 90-day goal plan that covers both … [Read more...] about 90-day goals for success and job satisfaction