Why you need this Model Engagement Letter: An engagement letter is protection—for both the firm and the client. It prevents argument on what the firm is expected to do for the client and what the client is expected to do for the firm. So it needs to be clear, brief, and readable. How this Model Engagement Letter helps you: Use this Model Engagement Letter to educate your … [Read more...] about Model Client Engagement Letter
Managing the office
The 6 essentials to include in your Business Continuity Plan to help your firm survive a disaster
By Elizabeth M. Miller bio The first thing you might be wondering is why do I need a business continuity plan? With technology being what it is today, I bet every lawyer and law firm think they have a "business continuity plan" in place already. A business continuity or contingency plan will allow a law firm to have daily access to client information, financial … [Read more...] about The 6 essentials to include in your Business Continuity Plan to help your firm survive a disaster
How to manage change
"The only constant in life is change." This timeless adage rings especially true in the dynamic world of legal practice. As a law office administrator, navigating changes—whether they stem from adopting new technology, undergoing organizational restructuring, or implementing revised policies and procedures—is essential for maintaining efficiency and fostering growth within your … [Read more...] about How to manage change
Elevate your game: 5 smart ways to expand your role as an office manager and boost your earnings
If you're looking to expand your role, take on new responsibilities, and potentially increase your earnings, you're in the right place. Here are five effective strategies to help you elevate your position and make a stronger impact within your firm. 1. Embrace Technology and Software Management In today's digital landscape, proficiency in technology is more important than … [Read more...] about Elevate your game: 5 smart ways to expand your role as an office manager and boost your earnings
8 rules for running your office right, especially if it’s a small one
The smaller the office, the more the manager works under a microscope. Everybody sees everything that's going on and everything the manager does. For a new manager in that setting, the microscope gets even stronger because staff are watching to see who their new boss is. And if that new manager has been promoted from within, the scrutiny is unforgiving because it's coming … [Read more...] about 8 rules for running your office right, especially if it’s a small one
How law firm managers can get a better night’s sleep
By Brenda Barnes bio It's a common problem for law firm managers: lost sleep over those gnawing concerns about what they "don't know" about their practice and what they could be doing better. These are some of the top sleep deprivers affecting our clients: Growing the top line of business and keeping the competitive edge Making sure they have the right people in the … [Read more...] about How law firm managers can get a better night’s sleep
7 projects to tackle in September
As the summer winds down and the pace picks up, September is the perfect time to dive into projects that will set your law office up for success in the months ahead. Here are seven key projects to focus on that will help you streamline operations, boost efficiency, and ensure that your team is prepared for the busy fall season. 1. Review and Update Case Management … [Read more...] about 7 projects to tackle in September
This is not a drill: Preparing for and responding to crises
Unexpected events can disrupt operations and jeopardize client relationships. Whether it's a natural disaster, a data breach, or a key staff member's sudden departure, the ability to respond effectively is crucial. As a law office manager, your role in crisis management is pivotal. Let's explore how to create a comprehensive crisis management plan, handle emergencies with … [Read more...] about This is not a drill: Preparing for and responding to crises
Get a move on: Tips for relocating your office
Moving a law office can feel like an overwhelming task, but with the right planning, it doesn't have to be. Whether you're expanding to a bigger space or relocating for a fresh start, a smooth transition is all about the details. Here’s a guide to help you plan your move efficiently and keep your practice running seamlessly. Start Early The key to a successful move is … [Read more...] about Get a move on: Tips for relocating your office
How to prioritize law firm management tasks
By Elizabeth M. Miller bio What's the most important task you have to tackle today? Do you have so many you can't decide which to address first? In law firms, priorities change from day to day and even moment to moment. The truth of the matter is that there are often competing priorities. And unless there is an obvious crisis, it's sometimes not that easy to decide which … [Read more...] about How to prioritize law firm management tasks