When it comes to delegating work to staff, managers rarely hit a happy medium. Instead, they tend to fall at the ends of the spectrum: those who do not delegate enough and those who delegate too much. But by far, it is the under-delegators who are greatest in number. And it is under-delegation that most causes employees to lose interest in their jobs. Lack of delegation … [Read more...] about How Great Managers Delegate
Managing the office
4 Common Problems in Law Offices, and Some Solutions
Like any other workplace, law offices face their fair share of challenges. From managing administrative tasks to fostering effective communication, it's important to identify and tackle these issues proactively. In this article, we will discuss some common problems in law offices and provide possible solutions to help you enhance efficiency and productivity in your firm. 1 … [Read more...] about 4 Common Problems in Law Offices, and Some Solutions
5 Best Onboarding Practices for Law Office Administrators
Efficient onboarding processes are crucial for integrating new employees seamlessly into the law office organization. As the gatekeepers of operational effectiveness, law firm administrators play a pivotal role in ensuring that the onboarding experience is not only smooth but also sets the stage for long-term success. By implementing best practices in onboarding, administrators … [Read more...] about 5 Best Onboarding Practices for Law Office Administrators
The Art of Proofreading in a Law Office: Ensuring Precision and Professionalism
In the world of law, precision and attention to detail are paramount. Legal documents and communications must be meticulously crafted to protect the rights and interests of clients and uphold the integrity of the legal profession. Proofreading is an essential skill for law office staff, as it plays a crucial role in maintaining accuracy, credibility, and professionalism. In … [Read more...] about The Art of Proofreading in a Law Office: Ensuring Precision and Professionalism
Model Client Engagement Letter
Why you need this Model Engagement Letter: An engagement letter is protection—for both the firm and the client. It prevents argument on what the firm is expected to do for the client and what the client is expected to do for the firm. So it needs to be clear, brief, and readable. How this Model Engagement Letter helps you: Use this Model Engagement Letter to educate your … [Read more...] about Model Client Engagement Letter
The 6 Essentials to Include in your Business Continuity Plan to Help Your Firm Survive a Disaster
By Elizabeth M. Miller bio The first thing you might be wondering is why do I need a business continuity plan? With technology being what it is today, I bet every lawyer and law firm think they have a "business continuity plan" in place already. A business continuity or contingency plan will allow a law firm to have daily access to client information, financial … [Read more...] about The 6 Essentials to Include in your Business Continuity Plan to Help Your Firm Survive a Disaster
Getting Your Head Back in the Game After Vacation
As a dedicated law office administrator, taking time off for vacation is essential for personal well-being and professional growth. However, stepping back into your role after a break can be daunting due to the unique responsibilities and intricacies of the position. To ensure a seamless reintegration and effective prioritization of tasks, here are specific and tailored tips … [Read more...] about Getting Your Head Back in the Game After Vacation
Protect Your Firm from Ethical Risks with an Effective Conflict Checking Process
Conflict checking is a crucial process for a law office manager, ensuring that the firm avoids any conflicts of interest that could jeopardize client trust or violate legal ethics. Here’s a breakdown of how to manage the conflict checking process efficiently: 1. Understand the Importance of Conflict Checking Conflict checks help ensure that the law firm … [Read more...] about Protect Your Firm from Ethical Risks with an Effective Conflict Checking Process
When the Partners Don’t Agree: Staying Neutral Without Getting Stuck
Tips for handling conflict among firm leadership without getting pulled into the middle Conflicting personalities and competing priorities between law firm partners can create tension that trickles down to you. One wants to hire more staff, another wants to tighten the budget. One is pushing for a new case management system, another insists the current one is fine. Meanwhile, … [Read more...] about When the Partners Don’t Agree: Staying Neutral Without Getting Stuck
6 Realities About Client Billing and How to Address Them
By Elizabeth M. Miller bio Nothing strikes a nerve with clients more than having to pay legal fees. I am not sure why, but some clients think it is acceptable to expect their lawyers to work for free, something they don't expect anyone else to do. In today's economy, clients are looking for reduced legal fees and results. Value billing and flat fee billing structures are … [Read more...] about 6 Realities About Client Billing and How to Address Them