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Managing the office

3 tips for selecting a health and benefits advisor

August 9, 2019

By David C. Fortosis  bio The responsibility of selecting, designing, financing, and managing employee benefits is a critical task in today's law office business. Retirement and medical benefits are subject to more and more legislation and require adherence to legislative mandates. In addition, the combination of retirement and health and welfare benefits … [Read more...] about 3 tips for selecting a health and benefits advisor

3 bonus formulas that boost staff productivity

August 2, 2019

What bonuses should the office give, and how can it design the bonuses to increase productivity? As to the amount to give, a few consultants recommend setting aside as much as 17 per cent to 21 per cent of the monthly profits for staff bonuses. Most, however, recommend less. Whatever amount the office opts to allow, here are some ways to mete it out. Formula 1 The traditional … [Read more...] about 3 bonus formulas that boost staff productivity

Louisiana firm sets up four sure-pay systems

August 2, 2019

A Louisiana firm has added a handful of measures to its billing and collections work that, while simple, have generated significant benefit. There's a procedure to ensure the client contact information stays accurate, a soft-touch collections process, electronic client billing and paying, and a billing schedule that ensures a steady cash flow throughout the month. As a … [Read more...] about Louisiana firm sets up four sure-pay systems

5 simple (and inexpensive) ways to bring a breath of fresh air into your law office

July 26, 2019

By Nicole Groshek  bio Providing employees with a change in scenery helps keep them inspired and productive. According to a recent survey, majority of office workers wish their office would consider an upgrade; younger adults especially care more about a workplace look and feel. As law offices work to attract and retain younger talent, it's important to find ways to … [Read more...] about 5 simple (and inexpensive) ways to bring a breath of fresh air into your law office

How to deliver a great presentation on any topic

July 26, 2019

To grow in the job, a manager has to communicate ideas and visions and recommendations. And the presentation of them counts. "It doesn't matter how good the idea or how brilliant the insight, if it isn't well-articulated, it fails," says Patricia Fripp, CSP, CPAE, a San Francisco executive speech coach. Worse, the manager's career can fail right along with it. Here are the … [Read more...] about How to deliver a great presentation on any topic

How to investigate an employment-related complaint from a staffer

July 26, 2019

Got a complaint from an employee? Investigate it. If that complaint turns into a legal claim, part of the allegation of wrongdoing may well be that the office "didn't take it seriously and failed to investigate," says employment law attorney Ingrid Culp of Fredrikson & Byron in Minneapolis. The law doesn't require that an employer investigate a claim, she says. But it is … [Read more...] about How to investigate an employment-related complaint from a staffer

“What’s it really like around here?”

July 19, 2019

By Lynne Curry  bio You feel it the moment you enter the organization. Ask the employees "What's it like around here?" and they confirm the vibe. An employee in one organization says, "I love working here. Everyone helps each other out." At another you're told, "You've got to watch your back; it's cutthroat here. And you can't trust the managers." Every organization … [Read more...] about “What’s it really like around here?”

Wish you’d never said that? Here’s how to save the day and perhaps your job

July 19, 2019

When you're working in a high-stress environment, it's not uncommon for tempers to flare and words said that shouldn't be. It's unfortunate and, often, unprofessional. And it needs to be corrected as soon as possible. If you've directed an outburst at the boss or made a hurtful remark to your staff, damage control is in order. Mostly, that means an apology—either for what … [Read more...] about Wish you’d never said that? Here’s how to save the day and perhaps your job

Paying too much office rent? Try these 7 rent-cutters

July 19, 2019

Can the partners live with less space? After payroll, office space is the firm's second highest expense, in most cases eating up from 7% to 10% of the revenues. With the bite that big, every office needs to look for ways to cut the office cost. Here are some good ways to do just that. And along with them are some lease negotiation factors the firm can use. 1 The same … [Read more...] about Paying too much office rent? Try these 7 rent-cutters

3 onboarding mistakes that put retention at risk

July 12, 2019

By Dina Eisenberg  bio This is a tight market for legal professionals. The demand for paralegals is expected to rise 8% by 2022. If you've found the paralegal, legal assistant, or other legal professional that you want to add to your team, it makes perfect sense to create a remarkable, meaningful onboarding experience so you can retain your great find. Today's legal … [Read more...] about 3 onboarding mistakes that put retention at risk

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Your Career

Why “Thank You” Matters More Than You Think

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Want to Work Smarter, Not Harder? AI Can Help You Do Just That

Questions a new administrator should ask the managing partner

National Memo Day: A Reminder to Master the Art of the Office Memo

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