If you’ve ever watched your team spend too much time digging for a document, asking around for a template, or reinventing the wheel on routine tasks, you already know why knowledge management matters. An effective system makes your law office smarter, faster, and more consistent—and building one doesn’t have to be overwhelming if you approach it step-by-step. Start by … [Read more...] about How to Develop an Effective Knowledge Management System for Your Law Office
Managing the office
Budgeting and planning for long-term stability
Effective budgeting and financial planning are crucial for the long-term stability and success of any law office. Managing finances not only ensures that the firm operates smoothly but also positions it for future growth and stability. Here are some practical tips for creating a sustainable budget, managing expenses, and planning for the financial future of your firm. 1. … [Read more...] about Budgeting and planning for long-term stability
To-Dos: Your May office checklist
It can be difficult to focus on work this month. May is when many of us come down with spring fever, yearning to get outside in the garden or the golf course. So this month's checklist is a nice balance of business and pleasure. 1. Start planning coverages for summer vacations. Many firms do not use temporary legal assistants or secretaries anymore. With stepped up … [Read more...] about To-Dos: Your May office checklist
Your April To-Do List for a Smooth-Running Law Office
As the second quarter of the year begins, April presents the perfect opportunity to refresh your law office’s operations, tie up loose ends from the first quarter, and get ahead of upcoming projects. Tax deadlines, compliance checks, and office efficiency improvements should all be on your radar this month. Use this to-do list to stay proactive and ensure your law office is in … [Read more...] about Your April To-Do List for a Smooth-Running Law Office
17 productivity tips for law office managers
In the fast-paced world of law, juggling administrative tasks can be a daunting challenge. But don't worry—by prioritizing your daily tasks, organizing your workspace, and leveraging the right tools and strategies, you can turn chaos into order and boost your productivity. Let's dive into practical tips to help you manage your workload effectively and keep your law office … [Read more...] about 17 productivity tips for law office managers
To make a point, use the body language that supports your words
Few managers realize that successful communication depends heavily on body language. When people don't get the response they expect, they need to understand that their bodies aren't sending the messages they think they're conveying. Much of the message that gets picked up in a conversation comes from motions and gestures. And it works both ways. A manager has to know body … [Read more...] about To make a point, use the body language that supports your words
How Attorneys and Staff Can Improve Timekeeping Habits to Avoid Lost Revenue
Accurate time tracking is the foundation of a profitable law firm. Yet, many firms lose thousands—if not millions—of dollars each year due to untracked or underreported billable time. Poor timekeeping habits, delayed entries, and inefficient processes can eat away at revenue without anyone noticing. As a law office manager, you can help attorneys and staff develop better time … [Read more...] about How Attorneys and Staff Can Improve Timekeeping Habits to Avoid Lost Revenue
Seize Control of Your Workday
Your to-do list is long, your inbox is overflowing, and everyone seems to need something from you—right now. As a law office administrator, your day can feel like a nonstop whirlwind of requests, interruptions, and unexpected fires to put out. But instead of letting the day control you, it’s time to take control of your day. With a few key strategies, you can stay organized, … [Read more...] about Seize Control of Your Workday
How to hire a great receptionist
Hire a receptionist and hire the manager of first and lasting impressions. The receptionist position is a marketing position. Before callers ever talk to an attorney, they form an opinion of the firm through their contact with the front desk. Yet most firms view the position as one that doesn't need a lot of intellectual skills and hire a receptionist without looking for the … [Read more...] about How to hire a great receptionist
Tick those unpleasant tasks off your to-do list
Avoiding something unpleasant is the main reason people procrastinate. Try one of these four approaches when you face an unpleasant task: Do it. There’s an adrenaline rush from knowing you’ve completed an unpleasant task. Finishing something you’ve been putting off will energize you for the rest of the day. Don’t do it yet. If you’re not sure what to do, putting off … [Read more...] about Tick those unpleasant tasks off your to-do list