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Managing staff

Information Security Checklist for Small Businesses

April 21, 2017

Why you need this checklist: This checklist, created by Sensei Enterprises, Inc., will help you identify what your cybersecurity program must address. How this checklist helps you: This checklist will help you pinpoint your cybersecurity policy's strengths and weaknesses. How to use this checklist: Print off this checklist and review it with members of your cybersecurity … [Read more...] about Information Security Checklist for Small Businesses

NJ firm finds an easy way to reduce last-minute sick calls

April 21, 2017

Experience is often a manager's best education. Such is the case for the long-time manager of a practice in New Jersey, who has found that the best way to prevent the last minute sick calls is to allow staff to carry their sick days over to the next year. But instead of transferring as sick days, the time becomes personal days to use however they want. As in any office the … [Read more...] about NJ firm finds an easy way to reduce last-minute sick calls

What we’re overlooking when it comes to time management

April 14, 2017

By Brady Wilson  bio Many times, I've seen business leaders send their employees off to time management courses in the hopes that the training will help increase engagement and productivity. Many times, I've seen those same leaders show bewilderment when the training doesn't seem to have any impact—or worse yet, results in employees being less engaged and less … [Read more...] about What we’re overlooking when it comes to time management

Keep your firm and yourself cyber safe with some digital spring cleaning

April 7, 2017

The National Cyber Security Alliance (NCSA) and Better Business Bureau (BBB) are encouraging consumers to get their online lives in good order by conducting a thorough cleanse of their cyber clutter and make "digital spring cleaning" an annual ritual to help protect valuable personal data. A NCSA survey found that preventing identity theft is a top safety concern for Americans, … [Read more...] about Keep your firm and yourself cyber safe with some digital spring cleaning

‘Favorites’ list source of popular employee awards

March 31, 2017

When Audrey M. Serban gives her staff members rewards for work done well, she can be sure the reward is something the employee will like. That's because she has a list of 'Favorites' for each staffer, and chooses the gift, large or small, from that. Serban, office manager for Fisher & Phillips, LLP, in Murray Hill, NJ, says, "I thought I'd share an idea that seems to … [Read more...] about ‘Favorites’ list source of popular employee awards

What employee drug use is costing your practice

March 24, 2017

Workers with substance use disorders miss nearly 50 percent more days than their peers, and up to six weeks of work annually, according to analysis from the National Safety Council, NORC at the University of Chicago, and Shatterproof. Despite the alarming new statistics, there is a persistent gap between employer perceptions of impact and the actual human and business costs … [Read more...] about What employee drug use is costing your practice

Biases and the use of flexible work arrangements in law firms

March 24, 2017

While the availability of flexible work arrangements has increased in law firms, new research released by The Diversity & Flexibility Alliance suggests that not all lawyers and staff are using the policies. The third annual Law Firm Flexibility Benchmarking Survey, recently released, examines the availability and usage of flexible work policies in large U.S. law firms. … [Read more...] about Biases and the use of flexible work arrangements in law firms

Why you need to draw the line on unethical behavior

March 17, 2017

By Dr. Steve M. Cohen Some of the most difficult office decisions come down to ethics, and some of the most difficult ethical decisions often seem mundane at first glance. Regardless, I recommend caution because the potential pitfalls are so serious. I have a client who hired someone away from a competitor. The first week on the job, this new hire produced "intelligence" … [Read more...] about Why you need to draw the line on unethical behavior

Why your latest management decision failed

March 17, 2017

When making significant decisions, have you noticed how difficult it is to come to a rational decision, even with a mastery of facts and employing logical thinking? Have you noticed that at every step of the process, there are players who push back, so that even the most obvious decisions become tortured? What's going on here? Did you ignore the social space? According to … [Read more...] about Why your latest management decision failed

The heat is on: Six in 10 employees report increased work stress

March 17, 2017

Are your employees having trouble "keeping calm and carrying on" at work? If so, they're in the majority. More than half (52 percent) of workers said they are stressed at work on a day-to-day basis, and 60 percent reported work-related pressure has increased in the last five years, according to a new survey by staffing firm Accountemps. Their concerns are not lost on … [Read more...] about The heat is on: Six in 10 employees report increased work stress

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Compensation, Valuation, and the Future of Law Firms: What Legal Administrators Need to Know

Why Your Law Firm’s Website Must Be Mobile-Friendly (and Other Design Trends You Shouldn’t Ignore)

Banish Bad Passwords

What Your Parking Lot Says About Your Law Office—And Why Clients Notice

To-Dos: Your March Office Checklist

Your Career

To-Dos: Your March Office Checklist

Seize Control of Your Workday

Preparing for More Law Firm Mergers — Are You Ready?

Questions a New Administrator Should Ask the Managing Partner

10 Steps to Build Your Confidence as a New Office Manager

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