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Managing staff

Higher wages, better health benefits, or larger tax refunds? Survey looks at 2017 payroll trends

September 22, 2017

Every year, the American Payroll Association (APA) conducts an annual survey for National Payroll Week, with the goal of helping American employee better understand their paychecks. According to the APA, this knowledge can help employees make smarter decisions with how they're paid. "Maximizing your paycheck is immensely important," said Dan Maddux, executive director of the … [Read more...] about Higher wages, better health benefits, or larger tax refunds? Survey looks at 2017 payroll trends

Why your career depends upon building respect from your staff

September 22, 2017

Whether you are a new administrator or an old one, don't expect to keep the job for long without the respect of staff. Respect is not something that comes with a job title or a business card. It has to be earned. And for the most part, that means treating the employees as well as or better than the clients are treated. With me, not for me Leadership starts with respect, and … [Read more...] about Why your career depends upon building respect from your staff

Is a false sense of confidence among your employees exposing your practice to costly phishing emails?

September 22, 2017

Intermedia, a cloud business applications provider, has released Part 1 of its 2017 Data Vulnerability Report, which examines the security behavioral habits of more than 1,000 office workers in the United States. Your employees are unknowingly granting hackers access Despite organizations educating employees about cyber threats and security best practices, office workers … [Read more...] about Is a false sense of confidence among your employees exposing your practice to costly phishing emails?

Should you ‘Friend’ your co-workers on social media?

September 15, 2017

Do you "like" the idea of office friendships crossing over into social media? More than seven in 10 professionals (71 percent) polled by staffing firm OfficeTeam said it's appropriate to connect with colleagues on Facebook. Slightly fewer feel it's OK to follow co-workers on Twitter (61 percent), Instagram (56 percent) and Snapchat (44 percent). In contrast, less than half of … [Read more...] about Should you ‘Friend’ your co-workers on social media?

How your firm’s telecommuting policies affect your recruiting strategy

September 15, 2017

If you're rethinking your firm's telecommuting policies, hold on. There is a trend among some larger companies of bringing remote workers back into corporate offices, but candidates still expect work from home options, says new data from the MRINetwork 2017 Recruiter Sentiment Study. And while your intent may be to increase collaboration, creativity, mentoring, and innovation, … [Read more...] about How your firm’s telecommuting policies affect your recruiting strategy

When co-workers can’t get along

September 15, 2017

Julie A. Aarup, office administrator at the Michigan firm Honigman Miller Schwartz and Cohn LLP, had a problem that many office managers face: contrary co-workers. But rather than trying to mediate, Aarup treated the dueling duo to lunch—with a condition. Problem solved. Twice during my nearly 21 years at Honigman Miller Schwartz and Cohn, I had a problem with two coworkers … [Read more...] about When co-workers can’t get along

What to do when an opioid crisis hits your law firm

September 4, 2017

By Lynne Curry  bio The first time you saw "Bill" appear to nod off during a staff meeting, you pulled him aside after the meeting. When you asked if he was okay, he said he was. You gave him the benefit of the doubt because he'd worked for you for three years and been a good employee. You knew he'd recently gone through a divorce and thought maybe he'd had a hard … [Read more...] about What to do when an opioid crisis hits your law firm

90-day goals for success and job satisfaction

September 4, 2017

A manager's success turns on "what other people are able to accomplish." And to a great extent, accomplishments depend "on how happy they are with their jobs. The happier they are, the more they produce." To encourage success and job satisfaction throughout the office, Matthew J. Bower, administrator at Luhrsen Law Group in Sarasota, set up a 90-day goal plan that covers both … [Read more...] about 90-day goals for success and job satisfaction

Four tricks to improve the hiring process

August 25, 2017

Beyond the résumé, reference check, and the interview, use these four techniques to improve your hiring process. 1 Identify past mistakes One essential element to consider is the office's history. Before interviewing anybody, look at what has gone wrong in the job when other people have held it and identify what filters need to be set up for the next hiring decision. Look … [Read more...] about Four tricks to improve the hiring process

Recommendations from National Task Force on Lawyer Well-Being applauded by Hazelden Betty Ford Foundation

August 18, 2017

Calling it a "groundbreaking and lifesaving report," the head of the Hazelden Betty Ford Foundation's legal professionals program applauded the recent release of a comprehensive set of recommendations from the National Task Force on Lawyer Well-Being. "These important recommendations address the longstanding and often hidden behavioral health issues in the legal profession, and … [Read more...] about Recommendations from National Task Force on Lawyer Well-Being applauded by Hazelden Betty Ford Foundation

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10 Good Things to Work on in June: A To-Do List for Law Office Managers

Billing: Should You Keep It In-House or Go Outsourced?

What payment methods do your clients want?

6 ways formal job descriptions benefit your law office

How you can support associates’ professional development

Your Career

National Memo Day: A Reminder to Master the Art of the Office Memo

Administrator a key player in firm’s ethics and integrity

10 steps to build your confidence as a new office manager

8 proven ways to totally destroy your credibility as a manager

Do I Fire A Staffer Who Doesn’t Deserve It?

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