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Managing staff

Nightmare on Main Street: Scary commutes

October 27, 2017

As the spookiest day of the year approaches, staffing firm Robert Half highlights the cities with the most hair-raising commutes. Last month, the company surveyed more than 2,700 workers from 27 major U.S. cities to determine how long they spend commuting to and from the office and which cities have the most stressed-out commuters. Here are the results: Average round-trip … [Read more...] about Nightmare on Main Street: Scary commutes

Tackle silly problems with silly solutions and boost morale

October 27, 2017

For the small problems inherent in any office's staff, one manager has two easy solutions: humor and once-a-day positive notes. The humor comes in the form of silly contests to solve equally silly—though very human—problems. "They're nonsensical, but they reduce tension," says the Georgia office manager. One, for example, was an ongoing complaint that nobody replaced the … [Read more...] about Tackle silly problems with silly solutions and boost morale

Defuzzifying dangerous company cultures

October 20, 2017

By Rex Conner  bio Google's recent events have called into question its company culture, and the cultures of others in Silicon Valley. The questions swirling around the company culture will continue long after the current situation is resolved. With that news and other high-profile company cultures in the spotlight, it's strange that no one is talking about the roots … [Read more...] about Defuzzifying dangerous company cultures

Preventing an active shooter tragedy and saving your life

October 13, 2017

By Lynne Curry  bio According to the Bureau of Labor Statistics, workplace homicides are on the rise. Forty-four or 69.8% of the sixty-three incidents for which analysts have determined the incident's duration ended in less than five minutes. Twenty-two incidents ended in less than two minutes. Sixty percent of the incidents ended before police arrived on the … [Read more...] about Preventing an active shooter tragedy and saving your life

10 interview questions that reveal the true personality of every job applicant

October 13, 2017

Interviewing job candidates is perhaps the most serious responsibility of management. A bad hire is a full-time disaster, because the lawyers, the staff, and the manager spend more time with that person than they do with their own families. Interviewing is an artificial situation and managers get tricked by it. Everybody can have a pat answer to the standard questions of "what … [Read more...] about 10 interview questions that reveal the true personality of every job applicant

Emotional retention: New strategies to retain top talent

October 6, 2017

By Brenda Barnes  bio Great businesses are built with great people. In today's competitive employment market, it's hard enough to recruit those great people, but the real challenge is getting them to stay. Traditional retention strategies haven't worked so it's time to take a fresh look at how to keep the best people you have. Benefits vs. retention We often confuse … [Read more...] about Emotional retention: New strategies to retain top talent

A dozen cybersecurity tips for mobile device users

October 6, 2017

The vast majority of Americans—95%—now owns a cellphone of some kind, and the percentage of Americans with smartphones has risen to 77%. Navigating the waters of security in the wake of this expansive usage of mobile devices presents serious challenges for families and businesses alike. In recognition of National Cybersecurity Awareness Month, the Illinois Bankers Association, … [Read more...] about A dozen cybersecurity tips for mobile device users

I started sending my team a weekly inspirational email and something extraordinary happened

September 29, 2017

By Robert Glazer  bio A few years ago I began the habit of getting up earlier and writing in my journal, taking the time to be reflective, appreciative, and grateful. I went over my goals each morning and my values. I devoted time to reading stories and quotations that inspired me. Finding, reading, and journaling about these pieces of inspiration soon became an … [Read more...] about I started sending my team a weekly inspirational email and something extraordinary happened

Firms spend average of $12,000 to recruit and train each entry-level lawyer

September 29, 2017

Newly minted associates may see employers extend more job offers, research indicates. Nearly one-quarter (22 percent) of lawyers recently interviewed by Robert Half Legal said their law firm plans to increase its hiring of first-year associates in the next 12 months, while 67 percent indicated no change in hiring activity and 7 percent plan a decrease. Not only are law firms … [Read more...] about Firms spend average of $12,000 to recruit and train each entry-level lawyer

Five personalities to weed out when hiring for staff positions

September 22, 2017

Just as important as being able to do the work and being willing to do the work is having a personality that fits the job. Five traits can spell disaster in law firm staffing. Those five traits can cause severe friction within the staff. They can stymie the work. And they can undermine the administrator. Here's a definition of each plus the detection questions to ask and the … [Read more...] about Five personalities to weed out when hiring for staff positions

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10 Good Things to Work on in June: A To-Do List for Law Office Managers

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Your Career

National Memo Day: A Reminder to Master the Art of the Office Memo

Administrator a key player in firm’s ethics and integrity

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Do I Fire A Staffer Who Doesn’t Deserve It?

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