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Managing staff

Is this the most valuable perk for your employees?

February 23, 2018

Flexible work hours are the perk that influences employee satisfaction the most, according to a new survey by Clutch, a B2B research firm. More than 40% of the full-time U.S. employees surveyed say that flexible hours are the most important perk they receive, and over half (54%) say it's the perk that matters most to their job satisfaction. Professional development is the … [Read more...] about Is this the most valuable perk for your employees?

17 quick tips for law firm leaders

February 16, 2018

By Robert Denney  bio Here are some quick pointers to keep in mind, whether you've been a firm leader for decades or are new to the position. Have a vision. If you don't know where you're going, you'll never get there. Develop a strategic plan and follow it. Hell is paved with good intentions and business plans that were never implemented. … [Read more...] about 17 quick tips for law firm leaders

Donʼt get into a merger without smoothing out these rough spots

February 16, 2018

A merger can bring in more clients, give the firm a presence in a new geographic area, and add depth to an existing practice area. It can also be the downfall for the merging parties, says Allan Hodgart, a strategic development advisor and managing director in the London office of Huron, an international management consulting organization. To be successful, both parties need … [Read more...] about Donʼt get into a merger without smoothing out these rough spots

10 traits to look for in your firm’s next partner

February 9, 2018

By Bianca Moreiras  bio Think you've found the perfect candidate for your firm's next partner? Before you make the offer, make sure the candidate has these 10 traits.  1. Honesty We would hope that all attorneys are honest; however, even stretching the truth when keeping timesheets is an act of dishonesty. Missing deadlines and making excuses perhaps is an oversight … [Read more...] about 10 traits to look for in your firm’s next partner

Sexual harassment in the workplace: how your practice’s policy can make a difference

February 2, 2018

Employees are more likely to report sexual harassment they witness at work when there is a zero-tolerance policy in place, according to a new study conducted by Florida International University (FIU). The study's findings show that companies where zero-tolerance policies are a top-priority are particularly effective in increasing the reporting of the most common forms of … [Read more...] about Sexual harassment in the workplace: how your practice’s policy can make a difference

The surprising answer to what your staff really wants

February 2, 2018

Flexible work arrangements are often at or near the top of survey lists. And yes, money matters. But, perhaps surprising, career development also gets top rankings. Employees want to acquire knowledge and learn new skills in order to do their jobs and advance their careers. What's more, development opportunities play an important role in keeping staff members – and … [Read more...] about The surprising answer to what your staff really wants

The value of your personal information and how to protect it online

January 20, 2018

Technology makes it easy to connect to the virtual world around you. While an invaluable part of our lifestyle, our connected devices contain enormous amounts of personal data about us, our friends and family. This information—which includes contacts, photos, videos, location, health and financial data—is being collected by advertisers, tech companies and others, and … [Read more...] about The value of your personal information and how to protect it online

The predatory client and your workplace environment

January 12, 2018

By Lynne Curry  bio You've met the predatory client and possibly even tangled with him. He or she makes life difficult for your staff, particularly your front desk employees, and possibly even for you because his status as a client enables him to do so. Often he represents hundreds of thousands of dollars in billings. Do legal practices have a responsibility to … [Read more...] about The predatory client and your workplace environment

When an employee has body odor

January 5, 2018

Q: I don't know how to say this delicately, so I'll get right to the point. A staffer at our practice has terrible body odor. Her B.O. is so bad that several other staffers have approached me, saying they don't want to work with her. Also, they have asked me to do something about the situation. I'm usually good at counseling employees, but this particular problem has me … [Read more...] about When an employee has body odor

Want to improve attorney tech use? Start by breaking down silos in your firm

December 29, 2017

By Michelle Spencer  bio I have long wondered why there are two different teams in law firms doing similar functions. I am referring to the professional development and technology training teams. Both of the teams perform learning and development functions, and yet they are usually in two different departments that work alone, except in rare instances. They … [Read more...] about Want to improve attorney tech use? Start by breaking down silos in your firm

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10 Good Things to Work on in June: A To-Do List for Law Office Managers

Billing: Should You Keep It In-House or Go Outsourced?

What payment methods do your clients want?

6 ways formal job descriptions benefit your law office

How you can support associates’ professional development

Your Career

National Memo Day: A Reminder to Master the Art of the Office Memo

Administrator a key player in firm’s ethics and integrity

10 steps to build your confidence as a new office manager

8 proven ways to totally destroy your credibility as a manager

Do I Fire A Staffer Who Doesn’t Deserve It?

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