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Managing staff

Avoid these mistakes when creating staff development plans

April 29, 2020

By Cheryl Toth bio For nine consecutive years, “lack of career development” has led the reasons why employees quit. To reduce the costly turnover that results from these resignations, many practice managers are looking for ways to develop and enhance the skills of their team. A straightforward way to approach this is to create a professional development plan for each … [Read more...] about Avoid these mistakes when creating staff development plans

What employees and managers can do to protect each other

April 29, 2020

By Lynne Curry bio I’m scared. I don’t feel like my boss or coworkers are taking COVID-19 seriously. The medical professionals say we should be wiping down high-touch places. In our office, I’m the one who does it. So does that make me on the front line? Does my doing all this cleaning let everyone else feel safer so they don’t think they need to do anything? It would be fair … [Read more...] about What employees and managers can do to protect each other

Employers need a plan for the pandemic

April 29, 2020

By Lynne Curry bio your employees ask, “What are we going to do when COVID-19 gets worse in our community?” you can’t say “I don’t know.”  If you’re an employer, you need a plan. You need to address what you’ll do to keep your employees as healthy as possible and what your employees can expect from you as their employer. According to Occupational Safety and Health … [Read more...] about Employers need a plan for the pandemic

Employment law changing on the fly in response to COVID-19

April 22, 2020

By Mike O’Brien bio COVID-19 has ushered in a variety of new, and fast-evolving employment law changes, from the Families First Coronavirus Response Act (FFCRA) to the Coronavirus Aid, Relief, and Economic Security Act (CARES Act). EMPLOYEE RETENTION TAX CREDIT:  The Coronavirus Aid, Relief, and Economic Security Act (CARES Act) includes a tax credit for employers that retain … [Read more...] about Employment law changing on the fly in response to COVID-19

4 strategies for your law office to use now to protect your employees from coronavirus

March 5, 2020

With the spread of coronavirus (COVID-19), your law office needs a plan to protect employees from exposure. The CDC (Centers for Disease Control) recommends these strategies: Actively encourage sick employees to stay home: Employees who have symptoms of acute respiratory illness are recommended to stay home and not come to work until they are free of fever (100.4° F [37.8° … [Read more...] about 4 strategies for your law office to use now to protect your employees from coronavirus

Don’t cast out a truth teller

February 14, 2020

By Lynne Curry bio “Morgan” was the one person who took issue with the CEO’s presentation of his new initiative. Before she voiced her concerns, the 12 other managers around the conference table had nodded appreciatively when the CEO made each of his points. Several other managers secretly shared Morgan’s doubts, but no one came to her aid when the CEO looked irritated. Six … [Read more...] about Don’t cast out a truth teller

Age bias legislation and defamation claims

February 7, 2020

By Mike O'Brien bio Here is my periodic update prepared for interested HR professionals trying to deal with the complex American employment laws. House passes age bias legislation: The U.S. House of Representatives has passed the Protecting Older Workers Against Discrimination Act (POWADA). The bill, passed in January, would allow an older worker to sue for job discrimination … [Read more...] about Age bias legislation and defamation claims

New overtime rule now in effect

January 21, 2020

By Mike O’Brien bio Jan. 1, 2020 was the deadline to comply with new FLSA overtime rule. At the end of September the Department of Labor issued its long-awaited final rule updating the salary level test for white-collar overtime exemptions under the Fair Labor Standards Act. Under the new rule, the minimum salary level for exemption is raised from $455 a week to $684 a week, … [Read more...] about New overtime rule now in effect

She almost lost her job to jealous sabotage

January 4, 2020

By Lynne Curry bio Through no fault of her own, “Loni” almost lost her job. When she called me requesting coaching, she told me told me she’d been with her company for 11 months. For the first nine, she’d been on the fast-track to a senior management position. Two months ago, everything changed. Last Friday morning, her CEO had told her to “pull it together or you’re out.” She … [Read more...] about She almost lost her job to jealous sabotage

How to delegate better

October 4, 2019

Boost staff performance by communicating more clearly Not pleased with what staff are doing? It may not be their fault. Look at the directions they are getting—from the manager. Whenever a staffer who is capable of doing a job doesn't get that job right, chances are it's because the manager didn't explain what needed to be done. A manager should assign projects via a written … [Read more...] about How to delegate better

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10 Good Things to Work on in June: A To-Do List for Law Office Managers

Billing: Should You Keep It In-House or Go Outsourced?

What payment methods do your clients want?

6 ways formal job descriptions benefit your law office

How you can support associates’ professional development

Your Career

National Memo Day: A Reminder to Master the Art of the Office Memo

Administrator a key player in firm’s ethics and integrity

10 steps to build your confidence as a new office manager

8 proven ways to totally destroy your credibility as a manager

Do I Fire A Staffer Who Doesn’t Deserve It?

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