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Managing staff

Clocked out or connected: What you need to know about after-hours group chats

March 8, 2022

By Paul Edwards “Quick question…” Those two words have become increasingly popular as our near-constant attachment to communication devices blurs the line between work and personal time. Whether by phone, laptop, or tablet—via Slack, WhatsApp, or Google Chat—it’s easier than ever for teams to stay in contact after the workday is done. But employers need to be cautious … [Read more...] about Clocked out or connected: What you need to know about after-hours group chats

Own your piece of the action

March 8, 2022

By Lynne Curry “It wasn’t my fault. I blew up because I had the worst day.” “Anyone would have reacted the way I did.” When you lose your temper, shut down, or behave badly in other ways, you may feel tempted to rationalize your behavior. It can feel right to pin responsibility for your reactions on the other person or to attribute them to the situation. When you do, you … [Read more...] about Own your piece of the action

Harassment continues in era of remote work

March 4, 2022

By Mike O’Brien  In the early days of the pandemic, there was speculation that workplace harassment would decrease when so many workers shifted to remote work. Some recent surveys indicate that hasn’t been the case, and that incidents of harassment have been increasing. Possible reasons for this spike include the stress of the pandemic, the fact that remote workers may lack … [Read more...] about Harassment continues in era of remote work

How to handle employee hotheads

March 3, 2022

By Lynne Curry Question: "Eric" loves one-upping other employees in meetings. While he sometimes does this to me, by loudly posing contrary opinions, this morning he slammed another employee, also a hothead, who argued back. I told employees to stop. Neither did. Eric, however, raised his voice. I felt forced to raise my voice and didn't like the person I became. It was a … [Read more...] about How to handle employee hotheads

Target top 5 compliance and HR topics this year

February 25, 2022

By Doug Striker It has been incredibly challenging to keep up with changes in compliance laws for law firms and corporate legal departments over the past couple of years. COVID-19, social justice movements, consumer legislation, and employee expectations and attitudes have all contributed to a fraught compliance landscape. Consider these compliance priorities—identified by … [Read more...] about Target top 5 compliance and HR topics this year

Are your remote employees moonlighting?

February 25, 2022

By Mike O’Brien A movement trending among some remote workers advocates holding multiple remote jobs at the same time, while concealing the other jobs from the involved employers. This approach is sometimes referred to as “over employment,” a term coined by the website www.overemployed.com, which provides tips and sells coaching services for workers who want to try their hand … [Read more...] about Are your remote employees moonlighting?

Spring a pop quiz for your training program

February 19, 2022

By Doug Striker Remember tests in school? Pop tests? Quizzes? And the dreaded finals? As students, they were the bane of our existence. As trainers, however, we need to test ourselves and our programs constantly. If they aren’t working, our firms may fall behind. And that is a big deal. It is critical that you know how to evaluate your training program. (I know our teachers … [Read more...] about Spring a pop quiz for your training program

6 things to do when remote workers want to move to another state

February 16, 2022

By Mike O'Brien Is it a problem for a law office suddenly to have an unplanned, unexpected, and perhaps undesired branch office when an employee moves to another state? Yes! The United States has a national government, state governments, and local governments. They each have powers over employers and make laws that typically apply to and protect people subject to the various … [Read more...] about 6 things to do when remote workers want to move to another state

Find out what your employees want before they join the Great Resignation

January 26, 2022

By Lynne Curry After nearly two years of being whipsawed by the pandemic, increasing numbers of employees have gone left work. The trend picked up speed in the middle of 2021, when twenty million U.S. employees quit their jobs between April and August 2021.1   4.3 million employees quit in August 2021, a figure 40 percent higher than in August 2020, and 20 percent higher … [Read more...] about Find out what your employees want before they join the Great Resignation

How to retain high potential women during The Great Resignation

January 24, 2022

By Rosina L. Racioppi In the age of The Great Resignation, how can you retain the rising leaders in your organization? One solution is to build a culture that supports women’s advancement by using key strategies and resources as a hedge against career dissatisfaction. We are seeing many women who are shouldering an extra burden, taking on additional responsibilities at home … [Read more...] about How to retain high potential women during The Great Resignation

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8 proven ways to totally destroy your credibility as a manager

Offering AI Upskilling as a Job Benefit: A Smart Move for Office Managers

How to Create a Calm, Focused Environment in a Small Office

Do I Fire A Staffer Who Doesn’t Deserve It?

Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

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8 proven ways to totally destroy your credibility as a manager

Do I Fire A Staffer Who Doesn’t Deserve It?

Reconnecting with Purpose: How to Invite Someone from the Past into Your Career Network

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What to Do If You’re the One Who’s Always Late

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