As a law office manager, it is your responsibility to foster a workplace environment that values diversity, inclusivity, and respect for all individuals. Creating a safe space for members of the LGBTQ+ community is not only a legal and ethical imperative but also a reflection of your commitment to equality. This article aims to provide you with practical strategies and … [Read more...] about How to create a safe and inclusive environment for the LGBTQ+ community in your law office
Managing staff
The competent jerk: Managing a top performer who alienates his coworkers
By Lynne Curry Question: My top producer, “Luke,” out-performs any three employees. I love him to death. I wish I had more employees with his energy and drive. I also want to wring his neck. He alienates other employees with his brash “my way is the only way” attitude. When others are speaking in company meetings, he talks over them and cuts them off, using a … [Read more...] about The competent jerk: Managing a top performer who alienates his coworkers
NSFW (not safe for work) topics to avoid
When engaging in conversations at work, it’s important to maintain a professional and respectful environment. Here are some conversation topics that are generally considered inappropriate at work: Personal or Intimate Relationships: Discussing personal relationships, romantic encounters, or intimate details about one’s personal life can create discomfort and be seen as … [Read more...] about NSFW (not safe for work) topics to avoid
Cultivating cultural competency: A vital skill for law office managers
As society becomes increasingly diverse, cultural competency has emerged as a crucial skill for professionals in all fields. Law office managers, who play a pivotal role in facilitating effective communication and fostering inclusive environments, must understand the importance of cultural competency. This article aims to explain what cultural competency entails, outline its … [Read more...] about Cultivating cultural competency: A vital skill for law office managers
Workplace political discussions: Strategies for handling what’s coming
By Lynne Curry Employees care deeply about abortion, gun control, immigration, the uptick in crime, climate change, and other issues that affect their freedom, wallets, and quality of life. As a result, even seemingly innocuous comments concerning news events can escalate into bitter, emotionally charged workplace arguments that alienate coworkers and customers, damage … [Read more...] about Workplace political discussions: Strategies for handling what’s coming
How to handle a scamming, scheming staffer
By Lynne Curry Question: I run a small firm. When I advertised for a new hire, I didn’t find anyone who had the right skill set. “Will” applied. Although he lacked the skills I sought, he interviewed well and said he was willing to learn everything necessary to become my No. 1 employee. I took a chance on him and invested months in training him. He shadowed me, developed … [Read more...] about How to handle a scamming, scheming staffer
‘I’m a threat to my boss because I’m smarter’
By Lynne Curry Over the years of your career, you may have found yourself on both sides of the following situation, first as a bright young staff member and later as a manager dealing with a brash new employee. Question: I am a threat to my supervisor. It’s not my fault, but it may cost me my job. Things were going well between my supervisor and I until last month. In an … [Read more...] about ‘I’m a threat to my boss because I’m smarter’
Don’t delay if you have to deliver bad news
By Lynne Curry “It’s not the difficult conversations that bite you the hardest,” I told the manager. “It’s the ones you put off until too late.” I listened to the manager’s reasons and told him, “Here are the risks you take. You dread telling ‘Robert’ what and how he needs to improve because he lashes out at you and remains sullen for days after you’ve counseled him. You … [Read more...] about Don’t delay if you have to deliver bad news
Mastering time blocking: A guide for law office administrator and managing partners
Introduction: As a law office manager, you play a crucial role in ensuring the smooth operation of the firm while overseeing multiple projects and tasks. To effectively manage the demands of a legal environment, implementing time blocking techniques can be highly beneficial. By strategically allocating your time, you can optimize productivity, streamline workflows, and … [Read more...] about Mastering time blocking: A guide for law office administrator and managing partners
7 ways to support mental health in your office
May is Mental Health Awareness Month, a good time to devote some thought to how you can support mental health in your office. Here are some ideas for advancing mental health in the workplace: Encourage open communication: Encourage your employees to speak openly about their mental health and provide a safe space for them to do so. Encourage managers to be approachable … [Read more...] about 7 ways to support mental health in your office