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Information security

Here’s how to hire or contract a courier/court runner

May 27, 2025

Hiring or contracting a courier or court runner is a crucial decision for a law office. These professionals play an essential role in ensuring that important legal documents, court filings, and deliveries are handled with efficiency and precision. Whether you choose to hire an employee or contract the role out, finding the right person is key. Here’s how you can recruit, … [Read more...] about Here’s how to hire or contract a courier/court runner

How to Develop an Effective Knowledge Management System for Your Law Office

April 29, 2025

If you’ve ever watched your team spend too much time digging for a document, asking around for a template, or reinventing the wheel on routine tasks, you already know why knowledge management matters. An effective system makes your law office smarter, faster, and more consistent—and building one doesn’t have to be overwhelming if you approach it step-by-step. Start by … [Read more...] about How to Develop an Effective Knowledge Management System for Your Law Office

Stress Awareness Month: A Chance to Foster Openness and Support

April 18, 2025

April is Stress Awareness Month, an observance that’s been held every year since 1992 and is sponsored by the Stress Management Society. As an office manager, this is a valuable opportunity to shine a light on a topic that affects everyone—especially in fast-paced, high-pressure workplaces. By using this month to acknowledge stress and talk openly about it, you can take … [Read more...] about Stress Awareness Month: A Chance to Foster Openness and Support

How to organize workflow for paperless document management

March 25, 2025

Transitioning to a paperless document management workflow can significantly enhance the efficiency, security, and environmental footprint of your law firm. With advancements in technology, creating a paperless office is more feasible and beneficial than ever. Here is a step-by-step guide on how to create a paperless document management workflow for your law firm. 1. Assess … [Read more...] about How to organize workflow for paperless document management

7 tips for leading a video meeting

February 3, 2025

We've become accustomed to attending work meetings on Zoom and other video conferencing platforms in the last four years. But you might not be at ease as the leader of a Zoom meeting for your law office admin team. Here are some tips for conducting a successful video work meeting: Set a clear agenda: Before the meeting, create an agenda that outlines the topics to be … [Read more...] about 7 tips for leading a video meeting

End-of-Year Compliance Review Checklist

December 11, 2024

As the year draws to a close, it’s the perfect time for law office administrators to take stock of compliance practices and ensure the firm is on solid ground heading into the new year. From trust accounting to CLE compliance, a thorough review can help identify any overlooked details, maintain regulatory standards, and set a strong foundation for the months ahead. Use this … [Read more...] about End-of-Year Compliance Review Checklist

7 ways to protect confidential client data

November 26, 2024

As a manager of a law office, it's crucial that you prioritize the protection of confidential client information. With the increasing number of cybersecurity threats in today's digital age, it's important to implement strong security measures to ensure that your clients' data is safe. Here's some advice on how to implement effective security measures for your law office: … [Read more...] about 7 ways to protect confidential client data

This is not a drill: Preparing for and responding to crises

August 20, 2024

Unexpected events can disrupt operations and jeopardize client relationships. Whether it's a natural disaster, a data breach, or a key staff member's sudden departure, the ability to respond effectively is crucial. As a law office manager, your role in crisis management is pivotal. Let's explore how to create a comprehensive crisis management plan, handle emergencies with … [Read more...] about This is not a drill: Preparing for and responding to crises

Get a move on: Tips for relocating your office

August 20, 2024

Moving a law office can feel like an overwhelming task, but with the right planning, it doesn't have to be. Whether you're expanding to a bigger space or relocating for a fresh start, a smooth transition is all about the details. Here’s a guide to help you plan your move efficiently and keep your practice running seamlessly. Start Early The key to a successful move is … [Read more...] about Get a move on: Tips for relocating your office

Our staff fell for a cyber attack

July 12, 2024

By Lynne Curry Question: Four of our staffers fell for a cyber attack last week. They opened an email attachment they thought originated from our HR department, which regularly emails policy updates to all staff. This email had the subject line: Changes to Vacation Policies. Even though we’ve trained our staff members not to click on suspicious emails, and … [Read more...] about Our staff fell for a cyber attack

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Monthly Financial Review Checklist for a Law Office

Build a Fortress: A Strong Workplace Security Culture

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How and When to Ask a Client for a Referral

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Your Career

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Big Changes: How to Navigate a Law Office Merger

Shifting Towards Alternative Fee Arrangements

Tick Those Unpleasant Tasks Off Your To-Do List

Oversharing: Can You Please Curb Your TMI?

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