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Increasing profits

Revenue Cycle Management Audits: A Law Office Manager’s Guide

January 11, 2025

When you hear the term Revenue Cycle Management (RCM), your mind might first associate it with the healthcare world. However, in a law office, managing your revenue cycle is just as crucial. From client intake and billing to payments and collections, every step of your firm's financial workflow needs to be streamlined and error-free. That’s where regular RCM audits come in, … [Read more...] about Revenue Cycle Management Audits: A Law Office Manager’s Guide

The Ultimate Guide to Streamlining Law Office Operations in 2025

January 2, 2025

Running a law office is no small feat. With tight deadlines, demanding clients, and complex regulations, inefficiencies can cost you time, money, and peace of mind. That’s why streamlining operations is more critical than ever in 2025. By optimizing your processes, adopting smart tools, and empowering your team, you can transform your law office into a model of efficiency and … [Read more...] about The Ultimate Guide to Streamlining Law Office Operations in 2025

Fostering a business development mindset: Empowering lawyers in your office

January 1, 2025

Business development is not typically the first thing that comes to mind for many lawyers, whose primary focus is often on legal expertise and client representation. However, in today's competitive legal landscape, developing a business mindset is essential for both individual career growth and the success of a law office. As a law office administrator, you can play a pivotal … [Read more...] about Fostering a business development mindset: Empowering lawyers in your office

How to Communicate New Raised Rates for 2025 to Your Clients

December 17, 2024

As a law office manager, one of your many responsibilities is handling delicate client communications. Announcing raised rates is never an easy task, but with careful planning and a client-focused approach, you can manage the process smoothly while maintaining trust and professionalism. Here’s how to navigate this important conversation with grace and clarity. 1. Start With … [Read more...] about How to Communicate New Raised Rates for 2025 to Your Clients

Year-End Reflections: Taking Stock of Your Law Office’s Successes and Challenges

December 17, 2024

As the end of the year approaches, it’s an ideal time to step back and reflect on your law office’s performance. Year-end reflections provide a valuable opportunity to evaluate what went well, identify areas for growth, and set the stage for a more effective and productive year ahead. By taking an honest inventory of your successes and challenges, you can help your firm thrive … [Read more...] about Year-End Reflections: Taking Stock of Your Law Office’s Successes and Challenges

Questions a new administrator should ask the managing partner

November 6, 2024

Congratulations on your new position as the law office administrator, reporting directly to the managing partner. As you prepare for your first meeting with the managing partner, it's essential to ask the right questions to gain clarity on your role and responsibilities. Here are some questions to consider. What are the key priorities for the law office in the next six … [Read more...] about Questions a new administrator should ask the managing partner

The October Theory: An Easy Strategy for Improving Your Work Life

November 5, 2024

By Lynne Curry Question: When I returned to my job last week from my annual three-week vacation, I stopped in the breakroom for coffee. To my surprise, my colleagues’ conversations didn’t center on the election like they had before I left. Instead, my coworkers buzzed with excitement about “goals” and “results.” I asked one coworker, “What’s up?” and he told me he … [Read more...] about The October Theory: An Easy Strategy for Improving Your Work Life

Sending Holiday Cards? It’s Time to Get Cracking!

October 31, 2024

Sending holiday cards is a thoughtful way to show appreciation to your clients, colleagues, and business partners. With the end-of-year rush fast approaching, it’s important to start planning now to ensure everything goes smoothly. Here’s how you can break down the project so your cards are ready and out the door by early December. 1. Build Your List in Early November Begin … [Read more...] about Sending Holiday Cards? It’s Time to Get Cracking!

How to help set up a lawyer blog to market your firm

October 23, 2024

Assisting a lawyer in creating a legal blog can be a rewarding project, enhancing the law firm’s visibility and establishing the attorney as a thought leader in their practice area. As a law office administrator, your role will be crucial in streamlining this process. Here’s how you can effectively assist: 1. Identify the Blog's Purpose Help the lawyer clarify the blog’s … [Read more...] about How to help set up a lawyer blog to market your firm

Improve your case and matter management

October 22, 2024

In a busy law office, efficient case and matter management are vital to ensure that client needs are met promptly, deadlines are adhered to, and information is organized. An organized tracking system can streamline operations, improve communication among team members, and enhance overall productivity. Consider the following strategies for tracking cases and matters in a law … [Read more...] about Improve your case and matter management

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Sample Survey: Client Feedback

Adapting to and managing the logistics of virtual court appearances and depositions

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Keep those payables paid with these procedures

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Your Career

National Memo Day: A Reminder to Master the Art of the Office Memo

Administrator a key player in firm’s ethics and integrity

10 steps to build your confidence as a new office manager

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Do I Fire A Staffer Who Doesn’t Deserve It?

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