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Dialing up memories

December 25, 2015

Related reading: How and why you need to carefully screen cold calls from potential new clients The simple secret to hiring a great receptionist Traditional procedures bring in the most money … [Read more...] about Dialing up memories

Risk management made easy

November 27, 2015

Related reading: Four records management errors that can get your firm into trouble Reduce your risk of malpractice claims with a centralized calendar system How to reduce the risk of in-office theft … [Read more...] about Risk management made easy

How’s your work-life balance?

November 20, 2015

Editor's picks: Wellness is a staff benefit and a productivity builder From ready dinners to errand helpers, Georgia firm supports families 3 ways you can boost office morale fast … [Read more...] about How’s your work-life balance?

Unusual use of time blocking

November 13, 2015

Editor's picks: Communication and productivity are on the rise. But the tools that connect us also distract us 5 proven ways to spot and avoid hiring potentially "toxic employees" … and what to do if you already have them Forget multitasking! Here are 4 ways to improve your focus and get more done … [Read more...] about Unusual use of time blocking

What’s in a name?

October 30, 2015

Editor's picks: How to be a better proofreader Four records management errors that can get your firm into trouble How long should you keep client and practice records? … [Read more...] about What’s in a name?

Back to basics

October 23, 2015

Editor's picks: Commonly misspelled words How to be a better proofreader Here's what you missed at the ILTA 2014 Conference … [Read more...] about Back to basics

It’s not stress that kills us; it’s our reaction to it

October 16, 2015

Editor's picks: Wish you'd never said that? Here's how to save the day and perhaps your job 8 pitfalls of letting law firm employees work from home Pick up on these revealing "non-verbal cues" to avoid hiring problem staffers Excerpt:   … [Read more...] about It’s not stress that kills us; it’s our reaction to it

Are touch screens too sensitive?

October 9, 2015

Editor's picks: How to protect your data against costly and destructive cyber attack Should you outsource your IT department? How to do staff training that really works … [Read more...] about Are touch screens too sensitive?

As if!

October 2, 2015

Editor's picks: 5 HR issues you need to review and keep on your radar Five reasons why staff hate their jobs and look for greener pastures Bullying, by any name, can be expensive … [Read more...] about As if!

Do you fear change?

August 21, 2015

Editor's picks: Creating culture change: a case study of how one firm made technology training a priority Donʼt get into a merger without smoothing out these rough spots How to make 2015 the year you improve value, cut costs, and increase profits … [Read more...] about Do you fear change?

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The Art of Proofreading in a Law Office: Ensuring Precision and Professionalism

Model Client Engagement Letter

How to Support a Grieving Employee

The 6 Essentials to Include in your Business Continuity Plan to Help Your Firm Survive a Disaster

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The Art of Proofreading in a Law Office: Ensuring Precision and Professionalism

Getting Your Head Back in the Game After Vacation

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When the Partners Don’t Agree: Staying Neutral Without Getting Stuck

After Vacation Blues: Fixing the Post-Vacation Slump

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