By Lynne Curry A coaching client collapsed into the chair across from my desk, her face telegraphing defeat. “I barely survived a lunch break with Paula from Payroll.” “Lexy, what happened?” I asked. “Paula looked at my quinoa bowl and said, ‘So, you’re dieting—Is it working?’ Then she asked, ‘Are you still doing the dating apps? What’s it been, a year?’” A few … [Read more...] about Dealing with Mean Girls and Mood Leeches
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Stay Ahead of Trouble: Safeguard Your Clients and Your Practice
Client Compliance and Risk Management Audit ChecklistEven the most meticulous law office can overlook a weak spot in compliance or risk management—and those blind spots can turn into major liabilities. This checklist helps you take a clear-eyed look at how well your firm is protecting client data, upholding professional standards, and managing risk. Whether it’s regulatory … [Read more...] about Stay Ahead of Trouble: Safeguard Your Clients and Your Practice
You should learn your way around office politics
By Lynne Curry Question: I like my new job, my supervisor, and my coworkers, except for a woman I’ve nicknamed “the queen.” The problem began as soon as my first all-hands meeting ended. Several of my coworkers invited me to have drinks with them after work. The queen overhead because she and I were heading into a pre-planned meeting that lasted until the end of the … [Read more...] about You should learn your way around office politics
Why “Thank You” Matters More Than You Think
It’s easy to get swept up in the to-do lists, reports, scheduling, and troubleshooting that fill an office manager’s day. You’re juggling a hundred moving pieces, and just getting through the day without a printer jam or a staff meltdown feels like a win. But amid the whirlwind, there’s one small habit that can make a big difference—for morale, for relationships, and even for … [Read more...] about Why “Thank You” Matters More Than You Think
7 Ways to Manage the Midnight Pings
You’re brushing your teeth. Your phone buzzes. It’s your boss. You’re making dinner. Ping. Still your boss.You’re in bed, face mask on, finally relaxed. Ding. Guess who? If your boss seems to believe that email has no off-switch, you’re not alone. In today’s hyper-connected world, the line between “at work” and “off-duty” can blur fast—especially when the … [Read more...] about 7 Ways to Manage the Midnight Pings
Harnessing the Potential of Legal Project Management in Your Law Office
Legal work isn’t just about knowing the law—it’s about managing the people, processes, and timelines that keep cases and clients moving forward. That’s where legal project management (LPM) comes in. It’s not just a buzzword borrowed from the corporate world. When applied in a law firm setting, LPM can bring structure, predictability, and profitability to your operations—and … [Read more...] about Harnessing the Potential of Legal Project Management in Your Law Office
Why Your Law Firm’s Website Must Be Mobile-Friendly (and Other Design Trends You Shouldn’t Ignore)
In today’s legal marketplace, your website is often a client’s first impression of your firm. It’s your digital front door—and if that door is clunky, slow, or hard to navigate on a phone, potential clients may never walk through it. Mobile-friendly design isn’t just a tech upgrade anymore—it’s a business necessity. And it’s only one of several key trends shaping the way … [Read more...] about Why Your Law Firm’s Website Must Be Mobile-Friendly (and Other Design Trends You Shouldn’t Ignore)
Want to Work Smarter, Not Harder? AI Can Help You Do Just That
Artificial intelligence isn’t just for tech wizards and big law firms anymore—it’s quickly becoming a must-have tool in legal administration. Whether you're juggling scheduling, document management, billing, or legal research support, AI can help you streamline the busywork and free up time for higher-value tasks. And the best part? You don’t need a tech background to get … [Read more...] about Want to Work Smarter, Not Harder? AI Can Help You Do Just That
10 Good Things to Work on in June: A To-Do List for Law Office Managers
June is a bit of a transitional month in many law offices. Court schedules might be lighter, attorneys may start planning summer vacations, and support staff might have more flexibility in their workload. For a law office manager, this makes June an ideal time to catch up, clean up, and plan ahead. Here are ten productive projects you can focus on this month to set the tone for … [Read more...] about 10 Good Things to Work on in June: A To-Do List for Law Office Managers
Billing: Should You Keep It In-House or Go Outsourced?
The decision to outsource billing in law offices varies depending on the size, specialization, and resources of the firm. While some law offices handle billing in-house, others choose to outsource this function to streamline processes and reduce administrative burdens. Here’s an overview of trends and considerations when it comes to law offices and outsourced billing: Why Some … [Read more...] about Billing: Should You Keep It In-House or Go Outsourced?