As a law office manager, one of your many responsibilities is handling delicate client communications. Announcing raised rates is never an easy task, but with careful planning and a client-focused approach, you can manage the process smoothly while maintaining trust and professionalism. Here’s how to navigate this important conversation with grace and clarity. 1. Start With … [Read more...] about How to Communicate New Raised Rates for 2026 to Your Clients
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The Benefit of a Wind-Down Ritual
By Camille Stell Transitioning from work to home was never something I had to think about. In the before (pandemic) times, I stepped away from work by getting in my car for an hour commute. I thought about my day, but I also began to naturally transition away from my work mindset. I listened to music or a podcast, I ran errands, or thought about meal planning, and by the … [Read more...] about The Benefit of a Wind-Down Ritual
Mastering the Small Law Office: Your Essential Cheat Sheet
Running a small law office means wearing a lot of hats — often at the same time. It’s a balancing act of managing tasks, supporting your team, keeping clients happy, and somehow finding time to breathe. This cheat sheet is your go-to guide for making it all run smoother. Whether you're a seasoned office manager or stepping into the role for the first time, these quick tips and … [Read more...] about Mastering the Small Law Office: Your Essential Cheat Sheet
How Attorneys and Staff Can Improve Timekeeping Habits to Avoid Lost Revenue
Accurate time tracking is the foundation of a profitable law firm. Yet, many firms lose thousands—if not millions—of dollars each year due to untracked or underreported billable time. Poor timekeeping habits, delayed entries, and inefficient processes can eat away at revenue without anyone noticing. As a law office manager, you can help attorneys and staff develop better time … [Read more...] about How Attorneys and Staff Can Improve Timekeeping Habits to Avoid Lost Revenue
Case File Organization Checklist for Law Office Administrators
Maintaining an organized and efficient case file management system is essential to ensuring that your team can work effectively and that clients receive the best possible representation. This checklist is designed to help you streamline the process, minimize errors, and keep everything running smoothly. Whether you're dealing with physical files, digital records, or a … [Read more...] about Case File Organization Checklist for Law Office Administrators
Covering Cases and Crises: How Temp Staff Keep Your Law Office Moving
Staffing a law office comes with its challenges—tight deadlines, fluctuating caseloads, and unexpected absences can create gaps that need to be filled quickly. That’s where temporary and contract employees can play a vital role. Whether you’re covering for an employee on leave, managing a sudden influx of cases, or handling a special project, temp staff can provide the … [Read more...] about Covering Cases and Crises: How Temp Staff Keep Your Law Office Moving
Make Every Minute Count: Best Practices for Year-End Timekeeping and Billing
By Camille Stell As the end of the year approaches, many law firms feel increased billing pressure. Clients want to close out matters, attorneys want to hit revenue goals, and accounting departments are racing to finalize the books. For paralegals and staff, this is the season when accurate, consistent, and timely timekeeping is more important than ever. Why Detailed … [Read more...] about Make Every Minute Count: Best Practices for Year-End Timekeeping and Billing
How to Shine at Business Social Events
The holiday season brings plenty of opportunities to network and leave a positive impression at business social events. For law office administrators, these gatherings are not just festive—they're strategic moments to strengthen relationships, showcase your professionalism, and represent your firm’s culture. Here’s how to navigate them with poise and confidence: 1. Dress the … [Read more...] about How to Shine at Business Social Events