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Managing staff

Survey examines diversity in New Jersey at work and at home

January 22, 2016

New Jersey is known as a diverse state, but how diverse is the experience of the average New Jersey working adult, at work and at home? How much do employers value diversity? And with heated college campus debates on race relations, and a Presidential campaign replete with provocative rhetoric about immigrants and Muslims, how respectful are language environments at the … [Read more...] about Survey examines diversity in New Jersey at work and at home

A tactical guide to dealing with workplace bullies

January 22, 2016

Have you ever had a confrontation with an aggressive co-worker where you just got so befuddled that you couldn't find the right words for the moment? Instead, a great comeback occurred to you hours later, probably in the middle of the night, after you replayed the situation over and over in your mind. Don't you wish there was a script you could memorize to help you out in … [Read more...] about A tactical guide to dealing with workplace bullies

How to handle a rude dude

January 15, 2016

As a manager, you interact with a lot of people. There are staffers, contract workers, clients, sales reps, and lawyers, as well as service technicians, building and maintenance workers, and others. Given that you are in contact with so many people, you are bound to come across a type of person that, unfortunately, is common to the human species: the rude dude. Recognizing … [Read more...] about How to handle a rude dude

Use this one simple form and quickly build a positive workforce

January 15, 2016

This idea comes not from a law firm but from a manager in a medical practice. It's a way not only to end negative attitudes among staff but also to keep a positive attitude going indefinitely. It was developed by Sharon Hunter who manages Granbury Internal Medical Associates in Granbury, TX, and it's what she terms an "applause sheet." It's just a half-page form that she … [Read more...] about Use this one simple form and quickly build a positive workforce

How to hire the right employee for your firm

January 8, 2016

By Lynne Curry, Ph.D, SPHR bio According to a Gallup poll, thirty percent or less than one-third of American workers describe themselves as "engaged" in their jobs and committed to their employers. A larger number, 54% percent, describe themselves as "disengaged" at work and not committed to their employers. These employees report feeling trapped in dull jobs and admit that … [Read more...] about How to hire the right employee for your firm

Want to keep valued employees? Conduct a stay interview

January 1, 2016

By Lynne Curry, Ph.D, SPHR  bio If you've ever been blindsided by a valuable employee's resignation and conducted an exit interview, you may have asked the right questions six months too late. Exit interviews detail why employees leave your organization. In contrast, stay interviews—rarely done—provide a valuable tool for retaining valued employees. What's a stay … [Read more...] about Want to keep valued employees? Conduct a stay interview

Dealing with winter weather

January 1, 2016

As winter weather arrives with force in many parts of the country, it brings a reminder of the impact snowstorms have on businesses both large and small. Winter storms cause frustration for business owners, management, and HR professionals as they deal with the disruption each new snowflake brings. Inclement weather-related issues include early school closings and the … [Read more...] about Dealing with winter weather

Lighten up the office for increased productivity

December 25, 2015

By Steve M. Cohen  bio Let's face it, work is not always fun. As they say, "that's why they call it work." But there is a point where a manager may need to draw a line. Although the problem can take many forms, the issues can often be grouped under the heading of "negativity." An "office complainer" is one example you may know. There are also constant critics, … [Read more...] about Lighten up the office for increased productivity

A six-question oral survey can help the manager and improve morale

December 25, 2015

The people closest to the work are the ones who have the best suggestions for improving it. You can take advantage of staff ideas by getting their recommendations in an informal survey. Not only will it generate usable ideas for the manager, but it may help morale because when people are asked for their opinions, they become committed to the organization. There's a sense of, … [Read more...] about A six-question oral survey can help the manager and improve morale

What your staff is doing on the Internet and why you might want to allow it

December 4, 2015

It's a temptation too great for many people to resist—using the Internet to check their Facebook page, watch those cat videos, or check on the Fantasy League while at work. And according to a survey from FindLaw.com, about half of your staff members are surfing the Internet when they should be working. What are they using it for? According to FindLaw.com's survey, … [Read more...] about What your staff is doing on the Internet and why you might want to allow it

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Beyond the Billable Hour: How Managers Can Help Drive Revenue

Generational Friction at the Front Desk: Managing Millennials, Boomers, and Gen Z in One Office

When the Partners Don’t Agree: Staying Neutral Without Getting Stuck

Monthly Financial Review Checklist

After Vacation Blues: Fixing the Post-Vacation Slump

Your Career

When the Partners Don’t Agree: Staying Neutral Without Getting Stuck

After Vacation Blues: Fixing the Post-Vacation Slump

Working on everything everywhere all at once? Try monotasking

Wide Awake and Working (in Your Head)? Here’s How to Power Down for Real

Your Role in Preventing Malpractice as a Law Office Administrator

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