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Managing staff

How to manage change

September 26, 2024

"The only constant in life is change." This timeless adage rings especially true in the dynamic world of legal practice. As a law office administrator, navigating changes—whether they stem from adopting new technology, undergoing organizational restructuring, or implementing revised policies and procedures—is essential for maintaining efficiency and fostering growth within your … [Read more...] about How to manage change

The breakroom saga: a true story with a surprise ending

September 17, 2024

By Lynne Curry Stay tuned for this week’s exciting episode of The Breakroom Sagas. If your office’s breakroom is a hotbed of unresolved conflict, you’ll recognize these characters and their dramas. . At 3 p.m., “Harry” exploded into the manager’s office because someone swiped his turkey and cheese sandwich. According to Harry, one bite would have convinced anyone … [Read more...] about The breakroom saga: a true story with a surprise ending

Stay on top of these key HR issues in your law office

September 13, 2024

Top HR issues in a law office often revolve around the unique challenges of managing a professional, high-pressure environment. Here are some of the most common HR concerns law office managers face and how to stay on top of them: Recruitment and Retention of Talent Challenge: Attracting and retaining skilled attorneys, paralegals, and support staff is crucial but … [Read more...] about Stay on top of these key HR issues in your law office

What it takes for a good manager to be a good leader

September 12, 2024

A good manager is often synonymous with being a good leader, but it’s important to recognize that while there is overlap between the two roles, they are not identical. A manager typically has responsibilities related to organizing, planning, and controlling processes and resources to achieve specific goals. On the other hand, a leader focuses on inspiring, motivating, and … [Read more...] about What it takes for a good manager to be a good leader

8 rules for running your office right, especially if it’s a small one

September 12, 2024

The smaller the office, the more the manager works under a microscope. Everybody sees everything that's going on and everything the manager does. For a new manager in that setting, the microscope gets even stronger because staff are watching to see who their new boss is. And if that new manager has been promoted from within, the scrutiny is unforgiving because it's coming … [Read more...] about 8 rules for running your office right, especially if it’s a small one

7 ways to communicate power when you write and speak

August 30, 2024

As a law office manager, your words—both written and spoken—carry weight. They reflect your authority, set the tone for your team, and influence how others perceive you. Communicating power isn’t about being aggressive or domineering; it’s about exuding confidence, clarity, and competence. Here are seven strategies to help you convey power effectively when you write and … [Read more...] about 7 ways to communicate power when you write and speak

HR scenario: How do I handle ‘quiet vacationing’?

August 29, 2024

By Lynne Curry Question: I’m a small business owner and trust my employees. The majority are great. In the past two years, I’ve actively sought ways to reward them for hard work and keep them motivated. When our amazing summer began in May, I shortened our work week to four days for as long as summer lasted, giving every employee a guilt-free Friday off. I manage … [Read more...] about HR scenario: How do I handle ‘quiet vacationing’?

When staffers bully their supervisor

August 20, 2024

By Lynne Curry She came to work early, rarely took a full lunch break, and almost always worked past five p.m. Six of her nine staffers considered her an effective leader. She ran a successful department until her other three direct reports drove her out. Empowered by their victory, this “gang of three” ran off two successive managers before the company’s senior … [Read more...] about When staffers bully their supervisor

How to outsmart manipulators in the workplace

August 8, 2024

By Lynne Curry If you’re locked in a work relationship with a manipulative boss or coworkers who learn you’re an easy mark, they’ll manipulate you until you recognize their games and find ways to outsmart them. Here’s what you need to understand and do to stop manipulators in their tracks. Start by understanding who and what manipulators are. Next, realize how you’re … [Read more...] about How to outsmart manipulators in the workplace

You’ll soon say goodbye to summer temps

August 3, 2024

You'll soon be saying goodbye to your summer temps they head back to school and your regular staffers return from vacations. Here are some things you can do to ensure a smooth transition and maintain office efficiency: 1. Conduct an Exit Interview An exit interview can provide valuable feedback on the temp's experience in your office. Ask about what worked well and any … [Read more...] about You’ll soon say goodbye to summer temps

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The Art of Proofreading in a Law Office: Ensuring Precision and Professionalism

Model Client Engagement Letter

How to Support a Grieving Employee

The 6 Essentials to Include in your Business Continuity Plan to Help Your Firm Survive a Disaster

8 Common Mistakes in Client Billing and How to Avoid Them

Your Career

The Art of Proofreading in a Law Office: Ensuring Precision and Professionalism

Getting Your Head Back in the Game After Vacation

Humorbragging: Where Charm Meets Confidence

When the Partners Don’t Agree: Staying Neutral Without Getting Stuck

After Vacation Blues: Fixing the Post-Vacation Slump

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