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Managing staff

Job interviews: How to ask personal questions without committing discrimination

October 14, 2016

The job interview process is a breeding ground for discrimination complaints. One common mistake: asking job applicants inappropriate questions about their nationality, marital status, religion, disabilities and other characteristics that discrimination laws ban you from considering when making hiring decisions. Applicants on the receiving end of such questions are apt to … [Read more...] about Job interviews: How to ask personal questions without committing discrimination

Are the expressions you use dating you?

October 14, 2016

Certain expressions immediately make people think of another era. Among these are the cat's pajamas, the apple of my eye, hold your horses, and a feather in your cap. Perhaps your parents or grandparents peppered their conversations with these expressions; if so, these sayings, while outdated, might make you smile. However, it's unlikely you'd tell an employee that an … [Read more...] about Are the expressions you use dating you?

4 easy strategies for remembering names and passwords

September 30, 2016

By Lynne Curry, Ph.D, SPHR  bio Which problem fits you? Your practice has grown and you don't remember the names of all the employees and you realize this hurts some employees' feelings; Several of the sites you regularly access ask you to change passwords monthly and you have a hard time remembering the newer passwords; Several long-time … [Read more...] about 4 easy strategies for remembering names and passwords

How to disagree with your friends about politics and keep them too

September 30, 2016

In past elections, our front yards, T-shirts, car bumpers and water cooler conversations proudly campaigned for the presidential candidate of our choice. In 2016, most were afraid to utter the name of the person they planned to vote for on November 8. Research by Joseph Grenny and David Maxfield, cofounders of VitalSmarts and the authors of the business bestseller Crucial … [Read more...] about How to disagree with your friends about politics and keep them too

Resolving the “Going Paperless” dilemma in 3 steps

September 23, 2016

By Elizabeth M. Miller  bio The concept of going paperless seems overwhelming for law firms. This is one of those things where you conjure up in your mind all the added work that it is going to take to go paperless, and you decide that it is more time efficient to keep things just the way they are. The next time you are looking for a file as you are rushing out the … [Read more...] about Resolving the “Going Paperless” dilemma in 3 steps

Why you should include staff at your annual firm retreat this year

September 16, 2016

While most firms hold an annual retreat for the attorneys, one California firm has expanded the retreat concept to include staff and spouses. According to the administrator, including staff and spouses at the firm’s annual retreat builds a bond between attorneys and staff and creates a positive attitude toward the firm’s goals and values, generating enthusiasm and new … [Read more...] about Why you should include staff at your annual firm retreat this year

Why the new Massachusetts law matters, regardless of where your firm is located

September 16, 2016

Massachusetts recently signed into law An Act to Establish Pay Equity, S.2119, which takes effect on July 1, 2018. The new law prevents wage discrimination based on gender. The law includes several noteworthy changes related to the employment process, but perhaps the most significant is that it prohibits employers from requiring applicants to provide their salary history … [Read more...] about Why the new Massachusetts law matters, regardless of where your firm is located

American workers struggling to make ends meet

September 16, 2016

Three-quarters of Americans (75 percent) are living paycheck to paycheck to make ends meet, according to a survey from CareerBuilder, a global leader in human capital solutions. Thirty-eight percent of employees say they sometimes live paycheck to paycheck, 15 percent say they usually do, and 23 percent say they always do. While making ends meet is a struggle for many … [Read more...] about American workers struggling to make ends meet

Survey: 1 in 4 U.S. employees negatively affected by political talk at work this election season

September 16, 2016

This year's extraordinary presidential campaign is taking a toll on American workers, some of whom report feeling stressed, argumentative and less productive because of political discussions on the job, according to a survey released today by the American Psychological Association. More than 1 in 4 younger employees reported feeling stressed out because of political … [Read more...] about Survey: 1 in 4 U.S. employees negatively affected by political talk at work this election season

Like a Boss: Rise of the Work Martyr

September 16, 2016

By Michelle Spencer  bio I learned a couple of disturbing new terms recently: "work martyr" and "vacation shaming." Like many of you, I have known for some time that many Americans no longer use all of their allotted days off from work, and I have certainly worked with work martyrs in my career. I could deal with that. However, the idea of vacation shaming is … [Read more...] about Like a Boss: Rise of the Work Martyr

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Beyond the Billable Hour: How Managers Can Help Drive Revenue

Generational Friction at the Front Desk: Managing Millennials, Boomers, and Gen Z in One Office

When the Partners Don’t Agree: Staying Neutral Without Getting Stuck

Monthly Financial Review Checklist

After Vacation Blues: Fixing the Post-Vacation Slump

Your Career

When the Partners Don’t Agree: Staying Neutral Without Getting Stuck

After Vacation Blues: Fixing the Post-Vacation Slump

Working on everything everywhere all at once? Try monotasking

Wide Awake and Working (in Your Head)? Here’s How to Power Down for Real

Your Role in Preventing Malpractice as a Law Office Administrator

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