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Managing staff

Should you ‘Friend’ your co-workers on social media?

September 15, 2017

Do you "like" the idea of office friendships crossing over into social media? More than seven in 10 professionals (71 percent) polled by staffing firm OfficeTeam said it's appropriate to connect with colleagues on Facebook. Slightly fewer feel it's OK to follow co-workers on Twitter (61 percent), Instagram (56 percent) and Snapchat (44 percent). In contrast, less than half of … [Read more...] about Should you ‘Friend’ your co-workers on social media?

How your firm’s telecommuting policies affect your recruiting strategy

September 15, 2017

If you're rethinking your firm's telecommuting policies, hold on. There is a trend among some larger companies of bringing remote workers back into corporate offices, but candidates still expect work from home options, says new data from the MRINetwork 2017 Recruiter Sentiment Study. And while your intent may be to increase collaboration, creativity, mentoring, and innovation, … [Read more...] about How your firm’s telecommuting policies affect your recruiting strategy

When co-workers can’t get along

September 15, 2017

Julie A. Aarup, office administrator at the Michigan firm Honigman Miller Schwartz and Cohn LLP, had a problem that many office managers face: contrary co-workers. But rather than trying to mediate, Aarup treated the dueling duo to lunch—with a condition. Problem solved. Twice during my nearly 21 years at Honigman Miller Schwartz and Cohn, I had a problem with two coworkers … [Read more...] about When co-workers can’t get along

What to do when an opioid crisis hits your law firm

September 4, 2017

By Lynne Curry  bio The first time you saw "Bill" appear to nod off during a staff meeting, you pulled him aside after the meeting. When you asked if he was okay, he said he was. You gave him the benefit of the doubt because he'd worked for you for three years and been a good employee. You knew he'd recently gone through a divorce and thought maybe he'd had a hard … [Read more...] about What to do when an opioid crisis hits your law firm

90-day goals for success and job satisfaction

September 4, 2017

A manager's success turns on "what other people are able to accomplish." And to a great extent, accomplishments depend "on how happy they are with their jobs. The happier they are, the more they produce." To encourage success and job satisfaction throughout the office, Matthew J. Bower, administrator at Luhrsen Law Group in Sarasota, set up a 90-day goal plan that covers both … [Read more...] about 90-day goals for success and job satisfaction

Four tricks to improve the hiring process

August 25, 2017

Beyond the résumé, reference check, and the interview, use these four techniques to improve your hiring process. 1 Identify past mistakes One essential element to consider is the office's history. Before interviewing anybody, look at what has gone wrong in the job when other people have held it and identify what filters need to be set up for the next hiring decision. Look … [Read more...] about Four tricks to improve the hiring process

Recommendations from National Task Force on Lawyer Well-Being applauded by Hazelden Betty Ford Foundation

August 18, 2017

Calling it a "groundbreaking and lifesaving report," the head of the Hazelden Betty Ford Foundation's legal professionals program applauded the recent release of a comprehensive set of recommendations from the National Task Force on Lawyer Well-Being. "These important recommendations address the longstanding and often hidden behavioral health issues in the legal profession, and … [Read more...] about Recommendations from National Task Force on Lawyer Well-Being applauded by Hazelden Betty Ford Foundation

A telling way to interview job candidates

August 4, 2017

Everyone walks into a job interview with their best foot forward and a slew of prepared answers. It's your job to sift through what's often a rehearsed performance and find out what the firm will actually get if the person is hired. Here management consultant Manola Robison, CMC, of Robison Management Consulting in Atlanta suggests a novel—and very telling—way to do just … [Read more...] about A telling way to interview job candidates

Follow these best practices of top performers and become more valuable to your firm

August 4, 2017

It's no surprise that managers rate top performers as their most valuable employees. But what might not be as obvious is the massive impact a top performer has on the organization. A new study by VitalSmarts revealed employees rated by their managers as Nines and Tens on a ten-point performance scale are three times more valuable to the organization than the average … [Read more...] about Follow these best practices of top performers and become more valuable to your firm

What most people would rather do than ask for a raise

July 28, 2017

Public speaking has long been thought of as a recipe for anxiety, but there's one conversation that makes workers feel even less sure of themselves: Asking the boss for a raise. According to the Confidence Matters study from Robert Half, slightly fewer than half of professionals (49 percent) feel confident when asking for a pay increase, compared to 57 percent who feel … [Read more...] about What most people would rather do than ask for a raise

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6 realities about client billing and how to address them

Unlocking the marketing potential of front desk staff in your law firm

Client confidentiality and data security quiz

Working on everything everywhere all at once? Try monotasking

Payroll Part 1: In-House or Outsource

Your Career

Working on everything everywhere all at once? Try monotasking

Wide Awake and Working (in Your Head)? Here’s How to Power Down for Real

Your Role in Preventing Malpractice as a Law Office Administrator

Law Firm Culture: What It Is—and Why It Matters More Than You Think

How to Delegate Without Micromanaging

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