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Managing staff

“I forgot what day it was” no excuse for being late to work

December 4, 2023

It’s important to address any issues that may be affecting the productivity and efficiency of your medical office. Chronic tardiness can be a significant problem that can impact the entire office, so it’s important to address it in a timely and effective manner. Here are some steps you can take to address an employee who is consistently late for work: Set … [Read more...] about “I forgot what day it was” no excuse for being late to work

Touchy situation: Our CEO has memory issues

November 18, 2023

By Lynne Curry Question: Our company’s owner and his wife have semi-retired and leave for their vacation home every October. They hired a general manager in September after a long search for the right candidate. Our owner was so excited to find this candidate, given his industry experience and track record, that he paid the man and his family’s expenses to move to our … [Read more...] about Touchy situation: Our CEO has memory issues

The duty to accommodate the religious beliefs of employees & job applicants

November 13, 2023

Federal and state laws ban employers from discriminating against employees on the basis of religion. Mere tolerance of religious differences in the workplace isn't enough to comply. Employers must also take affirmative steps to accommodate religious beliefs to the point of undue hardship. The EEOC is contending that the hospital's refusal to let the worker wear a mask instead … [Read more...] about The duty to accommodate the religious beliefs of employees & job applicants

Employee morale and your firm’s productivity: 6 easy ways to boost both

November 6, 2023

By Elizabeth M. Miller  bio Employees' attitudes have changed over the years. Good, loyal employees want more than a paycheck and health benefits. Studies have shown that compensation does not even rate in the top 5 of what makes an employee happy with their job. I believe happy employees are productive employees and anyone who believes otherwise is overlooking the … [Read more...] about Employee morale and your firm’s productivity: 6 easy ways to boost both

Manage your law office’s holiday party liability risks

November 2, 2023

You may be hosting a big holiday party for your employees this December. And, like many law offices do, you may be serving liquor at that party. That's fine. Just make sure you understand what you're getting yourself into. Relax. We're not going to lecture you on the dangers of drinking and driving. No sense preaching to the choir. But what we can do to help you out is … [Read more...] about Manage your law office’s holiday party liability risks

7 steps to setting up year-end bonuses for admin staff

October 29, 2023

As a law office manager, one of your critical responsibilities is to ensure that your administrative staff feel valued and appreciated for their hard work throughout the year. One effective way to achieve this is by structuring end-of-year bonuses that recognize and reward their dedication. Here are the basics of creating a fair and motivating bonus structure for your admin … [Read more...] about 7 steps to setting up year-end bonuses for admin staff

The Israel/Hamas conflict rocks our workplace

October 20, 2023

By Lynne Curry Question: I supervise a tight-knit team of professionals that work hard and play hard. To describe them as intense would be an understatement. They all care about current events and their heated discussions add spice to the workday. Even more important, their commitment to improving the world is core to why they’re willing to work for low salaries in our small … [Read more...] about The Israel/Hamas conflict rocks our workplace

Model Tool: Candidate rejection letter, job application

October 19, 2023

Why you need this model tool: After you've made a hiring decision, you have an obligation to get back to the people who applied for the position but did not get the job. How this model tool helps you: It can be difficult to know what to say to an applicant who was not hired. How to use this model tool: This model tool is a letter that can be customized for your firm and … [Read more...] about Model Tool: Candidate rejection letter, job application

Model Tool: Catastrophic Leave Program

October 16, 2023

Rules regarding an employee’s right to various types of leave differ from state of state, but most of the rules require that a leave-sharing program be in writing. … [Read more...] about Model Tool: Catastrophic Leave Program

Craft a competitive benefits package for your law office staff

October 12, 2023

In today's highly competitive job market, attracting and retaining top talent in your law office is more challenging than ever. One of the key factors that can set your office apart is the benefits package you offer to your employees. A comprehensive and competitive benefits package not only helps you attract the best candidates but also ensures your current staff remains … [Read more...] about Craft a competitive benefits package for your law office staff

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Making Legal Services More Accessible with Flex Payments

Wide Awake and Working (in Your Head)? Here’s How to Power Down for Real

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Your Career

Wide Awake and Working (in Your Head)? Here’s How to Power Down for Real

Your Role in Preventing Malpractice as a Law Office Administrator

Law Firm Culture: What It Is—and Why It Matters More Than You Think

How to Delegate Without Micromanaging

Dealing with Mean Girls and Mood Leeches

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