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Managing staff

How to Handle Chronically Late Staffers Without Losing Your Cool

October 28, 2025

You’ve probably dealt with it more than once: that one staffer who always seems to stroll in 10, 15, or even 30 minutes late. Not just once in a while—but regularly. It throws off team dynamics, irritates coworkers, and sends the message that punctuality is optional. The trick is handling it without creating unnecessary drama—or letting it slide until it becomes a major … [Read more...] about How to Handle Chronically Late Staffers Without Losing Your Cool

Tick Those Unpleasant Tasks Off Your To-Do List

October 15, 2025

Avoiding something unpleasant is the main reason people procrastinate. Try one of these four approaches when you face an unpleasant task: Do it. There’s an adrenaline rush from knowing you’ve completed an unpleasant task. Finishing something you’ve been putting off will energize you for the rest of the day. Don’t do it yet. If you’re not sure what to do, putting off … [Read more...] about Tick Those Unpleasant Tasks Off Your To-Do List

Managing Policies, Technology, and Support Systems for Remote and Hybrid Work

October 8, 2025

The world of work has undergone a significant transformation, and like many, your law office is probably embracing remote and hybrid work models. As the person who keeps everything running smoothly, you play a crucial role in making this transition successful. Let's talk about how you can effectively implement and manage the necessary policies, technology, and support systems … [Read more...] about Managing Policies, Technology, and Support Systems for Remote and Hybrid Work

Oversharing: Can You Please Curb Your TMI?

October 8, 2025

By Lynne Curry When “Heather” met with her boss to request a week of personal leave, she didn’t intend to spill her deepest secrets. But Heather needed someone to understand—the sleepless nights, the gut-wrenching choice, the unbearable fear of raising a child with birth defects. Her boss listened without judgment. Still, in the days that followed, Heather couldn’t … [Read more...] about Oversharing: Can You Please Curb Your TMI?

Seize Control of Your Workday

September 26, 2025

Your to-do list is long, your inbox is overflowing, and everyone seems to need something from you—right now. As a law office administrator, your day can feel like a nonstop whirlwind of requests, interruptions, and unexpected fires to put out. But instead of letting the day control you, it’s time to take control of your day. With a few key strategies, you can stay organized, … [Read more...] about Seize Control of Your Workday

10 Ways to Build an Environment of Continuous Learning for Your Admin Staff

September 25, 2025

As a law office manager, you know that an efficient and skilled administrative team is the backbone of your practice. But the legal world doesn’t stand still—laws change, technology evolves, and client expectations grow. To keep your team sharp and your office running smoothly, it’s essential to foster an environment of continuous learning. Here’s how to create a culture where … [Read more...] about 10 Ways to Build an Environment of Continuous Learning for Your Admin Staff

Surviving the Earthquake of a Law Firm Takeover, Merger, or Acquisition

September 25, 2025

When a takeover, merger, or acquisition shakes up your law firm, it can feel like the ground beneath your feet has shifted. As a law office administrator, you’re often at the epicenter of the change, balancing leadership expectations, staff concerns, and operational disruptions. While the tremors may feel overwhelming, with the right approach, you can emerge stronger and more … [Read more...] about Surviving the Earthquake of a Law Firm Takeover, Merger, or Acquisition

Creating a Neurodiverse-Friendly Workplace

September 25, 2025

In today’s diverse and inclusive work environment, it’s imperative for office managers to create an atmosphere where all employees, including neurodivergent individuals, can thrive. Neurodiversity encompasses a range of neurological differences such as autism, ADHD, dyslexia, and more. By adopting strategies to support neurodivergent employees, you’re not only enhancing … [Read more...] about Creating a Neurodiverse-Friendly Workplace

Continuous Career Progression is a Way to Make Staff Stay

September 17, 2025

In the highly competitive legal industry, retaining talented staff is a critical challenge for you as a law office manager. Continuous career progression is a proactive and strategic approach to career development that involves the ongoing enhancement of skills, experiences, and responsibilities over time. This continuous process not only boosts job satisfaction and … [Read more...] about Continuous Career Progression is a Way to Make Staff Stay

Empathy an Important Workplace Leadership Quality

September 10, 2025

  Empathy is the ability to understand and share the feelings, thoughts, and perspectives of others. It involves not only recognizing and acknowledging the emotions of others but also demonstrating care and concern for their well-being. In the context of a workplace leader, empathy is essential for several reasons: Building Trust: Empathetic leaders are … [Read more...] about Empathy an Important Workplace Leadership Quality

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Current Issue

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Monthly Financial Review Checklist for a Law Office

Build a Fortress: A Strong Workplace Security Culture

Offering AI Upskilling as a Job Benefit: A Smart Move for Office Managers

How and When to Ask a Client for a Referral

What to Do If You’re the One Who’s Always Late

Your Career

What to Do If You’re the One Who’s Always Late

Big Changes: How to Navigate a Law Office Merger

Shifting Towards Alternative Fee Arrangements

Tick Those Unpleasant Tasks Off Your To-Do List

Oversharing: Can You Please Curb Your TMI?

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