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7 ways to protect confidential client data

November 26, 2024

As a manager of a law office, it's crucial that you prioritize the protection of confidential client information. With the increasing number of cybersecurity threats in today's digital age, it's important to implement strong security measures to ensure that your clients' data is safe. Here's some advice on how to implement effective security measures for your law office: … [Read more...] about 7 ways to protect confidential client data

Just promoted to office manager? Follow these 9 critical rules to avoid problems managing former friends and colleagues

November 26, 2024

Getting promoted to office manager can be a mixed blessing. As a former staffer, the new manager comes into the job knowing the good performers, the bad performers, the shortcuts, the troublemakers—and a few secrets. But the former peers also know their new boss, including strengths, weaknesses, and what buttons to push. Along with that, they are wondering how their … [Read more...] about Just promoted to office manager? Follow these 9 critical rules to avoid problems managing former friends and colleagues

A primer on document management systems

November 25, 2024

Are you wondering how to modernize your office's system of managing documents?  A document management system, or DMS, refers to the tools and processes your organization uses to store and manage documents. A modern DMS will often provide robust search capabilities, metadata tagging, access controls, and increased security processes to protect files. NetDocument, a … [Read more...] about A primer on document management systems

How to Unplug from Work Over the Thanksgiving Holiday

November 19, 2024

Thanksgiving is almost here, and as a law office administrator, you’re no stranger to the fast-paced nature of your role. From managing deadlines to keeping operations seamless, it’s easy to let work take over your time. But even the most dedicated administrators need a chance to recharge. Thanksgiving offers a perfect opportunity to step back, enjoy the holiday, and return … [Read more...] about How to Unplug from Work Over the Thanksgiving Holiday

Cross-train your staff: Benefits, strategies & examples

November 18, 2024

Cross-training your law office staff can be a game-changer, allowing your team to become more versatile, efficient, and adaptable. By equipping your employees with a broader skill set, you're better prepared to handle the diverse demands of the legal profession. Consider the following advantages of cross-training and examples of administrative duties where cross-training can … [Read more...] about Cross-train your staff: Benefits, strategies & examples

How great managers delegate

November 18, 2024

When it comes to delegating work to staff, managers rarely hit a happy medium. Instead, they tend to fall at the ends of the spectrum: those who do not delegate enough and those who delegate too much. But by far, it is the under-delegators who are greatest in number. And it is under-delegation that most causes employees to lose interest in their jobs. Lack of delegation … [Read more...] about How great managers delegate

Try reverse questions as a self-motivation tool

November 18, 2024

Traditional motivation strategies often emphasize goal setting and visualizing success. However, an unconventional yet powerful technique can enhance your effectiveness: the use of reverse questions. By flipping the typical narrative, reverse questions challenge you to confront fears and uncertainties, fostering a deeper sense of motivation and resilience. The … [Read more...] about Try reverse questions as a self-motivation tool

Streamline the Hiring Process with Technology

November 13, 2024

Recruiting staff for a law office requires precision, confidentiality, and efficiency. However, the traditional hiring process can often feel cumbersome and time-consuming, especially when navigating a busy legal environment. By incorporating technology, you can streamline the hiring process, making it quicker, more organized, and more appealing to today’s candidates. Here’s … [Read more...] about Streamline the Hiring Process with Technology

4 Top Trends to Keep on Your Radar

November 13, 2024

As a law office manager, you’re likely already juggling various tasks and responsibilities. But emerging trends could impact your office’s operations, security, staffing, and client relationships. Staying informed about these developments will help you proactively manage challenges and guide your team through changes. 1. AI and Automation: Adapting to New … [Read more...] about 4 Top Trends to Keep on Your Radar

Law Office Staff Meeting Agenda and Minutes Template

November 13, 2024

Here’s a staff meeting agenda and minutes template tailored for a law office administrator. This template is structured to facilitate focused, productive meetings and to keep all team members informed of updates, priorities, and action items. Meeting Details Date: ___________________________ Time: ___________________________ Location: … [Read more...] about Law Office Staff Meeting Agenda and Minutes Template

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10 Good Things to Work on in June: A To-Do List for Law Office Managers

Billing: Should You Keep It In-House or Go Outsourced?

What payment methods do your clients want?

6 ways formal job descriptions benefit your law office

How you can support associates’ professional development

Your Career

National Memo Day: A Reminder to Master the Art of the Office Memo

Administrator a key player in firm’s ethics and integrity

10 steps to build your confidence as a new office manager

8 proven ways to totally destroy your credibility as a manager

Do I Fire A Staffer Who Doesn’t Deserve It?

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