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articles

Here’s How to Hire or Contract a Courier/Court Runner

January 23, 2026

Hiring or contracting a courier or court runner is a crucial decision for a law office. These professionals play an essential role in ensuring that important legal documents, court filings, and deliveries are handled with efficiency and precision. Whether you choose to hire an employee or contract the role out, finding the right person is key. Here’s how you can recruit, … [Read more...] about Here’s How to Hire or Contract a Courier/Court Runner

Using Employee Feedback from the Past Year to Improve Operations

January 22, 2026

Turning surveys and comments into real improvements Over the past year, you’ve likely gathered a steady stream of employee feedback through surveys, one-on-one conversations, exit interviews, and informal comments shared in meetings or emails. Collecting feedback is only the first step. The real value comes from how that information is used to make meaningful improvements to … [Read more...] about Using Employee Feedback from the Past Year to Improve Operations

Legal Tech Trends That Matter Right Now

January 22, 2026

Legal technology is no longer about experimenting on the edges. In 2026, the firms gaining ground are the ones making deliberate, coordinated tech decisions that improve efficiency, client experience, and management visibility. As a law office manager, you sit at the center of this shift. You’re not just supporting technology—you’re translating it into workflows, policies, … [Read more...] about Legal Tech Trends That Matter Right Now

What Record Legal Employment Growth Means for Staffing & Recruiting

January 22, 2026

Right now, the U.S. legal labor market is unusually strong—even when other sectors slow down. In 2024, legal sector payrolls hit record highs, with total employment in the legal services industry reaching around 1.19–1.20 million jobs, a peak not seen in years according to U.S. Department of Labor data. Additionally, law school career outcomes have been historically … [Read more...] about What Record Legal Employment Growth Means for Staffing & Recruiting

Preparing for More Law Firm Mergers — Are You Ready?

January 22, 2026

If 2025’s merger activity was any indication, 2026 is shaping up to escalate law firm consolidation even further. According to industry tracking, law firm mergers increased sharply in 2025—with activity up about 21% in the first half of the year compared with 2024, and 47 mergers of all sizes completed through the first three quarters—keeping the sector on a clear upward … [Read more...] about Preparing for More Law Firm Mergers — Are You Ready?

Office Policy & HR Compliance Checklist

January 21, 2026

Maintaining a well-structured office policy and ensuring HR compliance is essential for a law office to operate smoothly and legally. This checklist serves as a comprehensive guide to help law office managers stay on top of critical HR responsibilities, from updating employee handbooks to ensuring compliance with employment laws. By following these steps, you can create a more … [Read more...] about Office Policy & HR Compliance Checklist

Using Performance Improvement Plans (PIPs) Effectively with Staff

January 18, 2026

One of the toughest parts of your job is addressing underperformance. It’s never fun to have those difficult conversations, but when handled thoughtfully, they can be a real turning point—not just for the employee, but for your whole team. That’s where a Performance Improvement Plan (PIP) comes in. Done right, a PIP isn’t a punishment—it’s a tool for clarity, accountability, … [Read more...] about Using Performance Improvement Plans (PIPs) Effectively with Staff

Set Key Performance Indicators and Track on a Dashboard

January 18, 2026

In the realm of law office administration, effective strategic planning is essential for fostering growth, optimizing operations, and ensuring long-term sustainability. Central to this process is the establishment of Key Performance Indicators (KPIs), which serve as quantifiable metrics to gauge the firm's progress towards its overarching goals. When crafting a budget for the … [Read more...] about Set Key Performance Indicators and Track on a Dashboard

Questions a New Administrator Should Ask the Managing Partner

January 14, 2026

Congratulations on your new position as the law office administrator, reporting directly to the managing partner. As you prepare for your first meeting with the managing partner, it's essential to ask the right questions to gain clarity on your role and responsibilities. Here are some questions to consider. What are the key priorities for the law office in the next six … [Read more...] about Questions a New Administrator Should Ask the Managing Partner

10 Steps to Build Your Confidence as a New Office Manager

January 14, 2026

Starting a new role as an office manager can be an exciting yet challenging experience. It’s not uncommon to feel a bit overwhelmed in the beginning, but by taking proactive steps, you can build your confidence and excel in your new position. Here are some valuable tips to help you grow in your role as an office manager: 1. Understand Your … [Read more...] about 10 Steps to Build Your Confidence as a New Office Manager

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Here’s How to Hire or Contract a Courier/Court Runner

Using Employee Feedback from the Past Year to Improve Operations

Legal Tech Trends That Matter Right Now

What Record Legal Employment Growth Means for Staffing & Recruiting

Preparing for More Law Firm Mergers — Are You Ready?

Your Career

Preparing for More Law Firm Mergers — Are You Ready?

Questions a New Administrator Should Ask the Managing Partner

10 Steps to Build Your Confidence as a New Office Manager

Why “Thank You” Matters More Than You Think

7 Ways to Manage the Midnight Pings

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