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YOUR CAREER

How to ask the partners for an evaluation

To assure continuing success at the job, the new administrator should make sure an evaluation is scheduled within the…


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MANAGING STAFF

5 proven ways to delegate work and set the staffer up for success on the task

Being a successful administrator calls for an investment.
It is the investment of time and patience to train staff to take on delegated tasks and…


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PURCHASING AND LEASING

Paying too much office rent? Try these 7 rent-cutters

Can the partners live with less space?
After payroll, office space is the firm’s second highest expense, in most cases eating up from…


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HIRING

The simple secret to hiring a great receptionist

Hire a receptionist and hire the manager of first and lasting impressions. The receptionist position is a marketing position…


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MANAGING STAFF

Five reasons why staff hate their jobs and look for greener pastures

Turnover should be at the top of every manager’s worry list.
Employers don’t realize how expensive it is, says…


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WORKING WITH LAWYERS

Measure your associates’ satisfaction to keep them on board

Do you know whether or not your firm’s associates are content or if there is a mass exodus in your…


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BILLING & COLLECTIONS

Don’t give discounts to clients without first calculating cost

Discounts are dangerous things. Some firms give them out willingly in exchange for a guaranteed volume of business. Others wind up…


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BILLING & COLLECTIONS

Traditional procedures bring in the most money

Getting paid or not getting paid to a great extent depends on the firm’s billing and collection guidelines – and whether they are…


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CLIENT RELATIONS

Partner retirement: how to keep the clients and assign the business

When a partner retires, the top business concern is if and how the firm can keep the clients. And there’s more than one reason to…


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BILLING & COLLECTIONS

Make payment and collection policies work together to boost cash

Revenue problems? The best way to solve them is to prevent the collection problems. And the best way to prevent the collection problems is to put in a payment policy and…


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