They are the seven-question solution. They have become the standard for determining whether a firing is justified…
CONFLICT CHECKING
Nine traps to avoid when checking for conflicts
January 11, 2019 by
Before a law firm accepts any new file, it must first ensure that no conflict of interest exists. Yet, despite having stringent conflict-checking procedures…
INCREASING PROFITS
Job descriptions make paralegals a profit center
January 4, 2019 by
A Phoenix firm realized its paralegal force was not paying for itself in billings. Instead, the group was not only unsupervised but was being given…
BILLING & COLLECTIONS
Traditional procedures bring in the most money
December 17, 2018 by
Getting paid or not getting paid to a great extent depends on the firm’s billing and collection guidelines – and whether they are…
INCREASING PROFITS
6 proven strategies to make the most of revenues to build profits
November 30, 2018 by
Improving the billing turnaround time, increasing the number of attorneys, cutting the…
MANAGING STAFF
How a mentor program can improve your associate retention rates
November 23, 2018 by
It is the money that gets the first-year associates in the door. But it is the work that keeps them there. Many associates are gone by the third year, and most of them go because the…
YOUR CAREER
How to ask the partners for an evaluation
November 16, 2018 by
To assure continuing success at the job, the new administrator should make sure an evaluation is scheduled within the…
MANAGING STAFF
5 proven ways to delegate work and set the staffer up for success on the task
November 13, 2018 by
Being a successful administrator calls for an investment.
It is the investment of time and patience to train staff to take on delegated tasks and…
PURCHASING AND LEASING
Paying too much office rent? Try these 7 rent-cutters
November 2, 2018 by
Can the partners live with less space?
After payroll, office space is the firm’s second highest expense, in most cases eating up from…
HIRING
The simple secret to hiring a great receptionist
October 22, 2018 by
Hire a receptionist and hire the manager of first and lasting impressions. The receptionist position is a marketing position…
