Do you know whether or not your firm’s associates are content or if there is a mass exodus in your…
WORKING WITH LAWYERS
Measure your associates’ satisfaction to keep them on board
September 21, 2018 by
BILLING & COLLECTIONS
Don’t give discounts to clients without first calculating cost
July 20, 2018 by
Discounts are dangerous things. Some firms give them out willingly in exchange for a guaranteed volume of business. Others wind up…
BILLING & COLLECTIONS
Traditional procedures bring in the most money
July 13, 2018 by
Getting paid or not getting paid to a great extent depends on the firm’s billing and collection guidelines – and whether they are…
CLIENT RELATIONS
Partner retirement: how to keep the clients and assign the business
June 29, 2018 by
When a partner retires, the top business concern is if and how the firm can keep the clients. And there’s more than one reason to…
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BILLING AND COLLECTIONS
Make payment and collection policies work together to boost cash
June 22, 2018 by
Revenue problems? The best way to solve them is to prevent the collection problems. And the best way to prevent the collection problems is to put in a payment policy and…
INCREASING PROFITS
8 signs your firm needs an operations analysis
June 3, 2018 by
An operational analysis is an in-depth analysis of the firms’s operations, or, put simply…
READER TIPS
Louisiana firm bases attorney bonuses on amount collected
May 18, 2018 by
A Louisiana firm set up an attorney bonus program that rewards not the amount billed but the amount collected…
BE A GREAT MANAGER
8 quick ways to improve communication with your staff
May 18, 2018 by
Only a great communicator can be a great manager. Here are eight rules for communicating well with staff…
MANAGING STAFF
Five reasons why staff hate their jobs and look for greener pastures
May 11, 2018 by
Turnover should be at the top of every manager’s worry list.
Employers don’t realize how expensive it is, says…
INCREASING PROFITS
Marketing your practice: How to attract more clients by positioning your attorneys as “thought leaders”
May 11, 2018 by
The attorneys in your practice are more than knowledgeable; they are thought leaders in the legal field. So why not share their expertise, and market the practice in the process…
