To assure continuing success at the job, the new administrator should make sure an evaluation is scheduled within the…
MANAGING STAFF
5 proven ways to delegate work and set the staffer up for success on the task
November 13, 2018 by
Being a successful administrator calls for an investment.
It is the investment of time and patience to train staff to take on delegated tasks and…
PURCHASING AND LEASING
Paying too much office rent? Try these 7 rent-cutters
November 2, 2018 by
Can the partners live with less space?
After payroll, office space is the firm’s second highest expense, in most cases eating up from…
HIRING
The simple secret to hiring a great receptionist
October 22, 2018 by
Hire a receptionist and hire the manager of first and lasting impressions. The receptionist position is a marketing position…
MANAGING STAFF
Five reasons why staff hate their jobs and look for greener pastures
October 9, 2018 by
Turnover should be at the top of every manager’s worry list.
Employers don’t realize how expensive it is, says…
WORKING WITH LAWYERS
Measure your associates’ satisfaction to keep them on board
September 21, 2018 by
Do you know whether or not your firm’s associates are content or if there is a mass exodus in your…
BILLING & COLLECTIONS
Don’t give discounts to clients without first calculating cost
July 20, 2018 by
Discounts are dangerous things. Some firms give them out willingly in exchange for a guaranteed volume of business. Others wind up…
BILLING & COLLECTIONS
Traditional procedures bring in the most money
July 13, 2018 by
Getting paid or not getting paid to a great extent depends on the firm’s billing and collection guidelines – and whether they are…
CLIENT RELATIONS
Partner retirement: how to keep the clients and assign the business
June 29, 2018 by
When a partner retires, the top business concern is if and how the firm can keep the clients. And there’s more than one reason to…
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BILLING & COLLECTIONS
Make payment and collection policies work together to boost cash
June 22, 2018 by
Revenue problems? The best way to solve them is to prevent the collection problems. And the best way to prevent the collection problems is to put in a payment policy and…
