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HIRING AND FIRING

Always ask these 7 questions before you fire a staffer

They are the seven-question solution. They have become the standard for determining whether a firing is justified…


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CONFLICT CHECKING

Nine traps to avoid when checking for conflicts

Before a law firm accepts any new file, it must first ensure that no conflict of interest exists. Yet, despite having stringent conflict-checking procedures…


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INCREASING PROFITS

Job descriptions make paralegals a profit center

A Phoenix firm realized its paralegal force was not paying for itself in billings. Instead, the group was not only unsupervised but was being given…


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BILLING & COLLECTIONS

Traditional procedures bring in the most money

Getting paid or not getting paid to a great extent depends on the firm’s billing and collection guidelines – and whether they are…


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INCREASING PROFITS

6 proven strategies to make the most of revenues to build profits

Improving the billing turnaround time, increasing the number of attorneys, cutting the…


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MANAGING STAFF

How a mentor program can improve your associate retention rates

It is the money that gets the first-year associates in the door. But it is the work that keeps them there. Many associates are gone by the third year, and most of them go because the…


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YOUR CAREER

How to ask the partners for an evaluation

To assure continuing success at the job, the new administrator should make sure an evaluation is scheduled within the…


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MANAGING STAFF

5 proven ways to delegate work and set the staffer up for success on the task

Being a successful administrator calls for an investment.
It is the investment of time and patience to train staff to take on delegated tasks and…


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PURCHASING AND LEASING

Paying too much office rent? Try these 7 rent-cutters

Can the partners live with less space?
After payroll, office space is the firm’s second highest expense, in most cases eating up from…


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HIRING

The simple secret to hiring a great receptionist

Hire a receptionist and hire the manager of first and lasting impressions. The receptionist position is a marketing position…


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