Why you need this model tool: After you've made a hiring decision, you have an obligation to get back to the people who applied for the position but did not get the job. How this model tool helps you: It can be difficult to know what to say to an applicant who was not hired. How to use this model tool: This model tool is a letter that can be customized for your firm and … [Read more...] about Model Tool: Candidate rejection letter, job application
Model Tool: Catastrophic Leave Program
Rules regarding an employee’s right to various types of leave differ from state of state, but most of the rules require that a leave-sharing program be in writing. … [Read more...] about Model Tool: Catastrophic Leave Program
Craft a competitive benefits package for your law office staff
In today's highly competitive job market, attracting and retaining top talent in your law office is more challenging than ever. One of the key factors that can set your office apart is the benefits package you offer to your employees. A comprehensive and competitive benefits package not only helps you attract the best candidates but also ensures your current staff remains … [Read more...] about Craft a competitive benefits package for your law office staff
How to retain your office staff
Retaining office staff is crucial for maintaining a stable and productive work environment. High turnover can be costly and disrupt the workflow. Here are some tips to help you retain your office staff: Hiring the Right People: Start by hiring individuals who are a good fit for your organization's culture and values. Ensure that their skills and qualifications align with … [Read more...] about How to retain your office staff
When a full-time employee works a second full-time job
By Lynne Curry Question: I supervise a talented but difficult employee, whose performance has always been spotty but recently went downhill. Lately, “Scott” has dragged himself into the office every morning. He looks exhausted. His eyelids half-close during staff meetings. Because I felt concerned, I asked him if he was okay. He said he was just working too hard. He … [Read more...] about When a full-time employee works a second full-time job
The art of proofreading in a law office: Ensuring precision and professionalism
In the world of law, precision and attention to detail are paramount. Legal documents and communications must be meticulously crafted to protect the rights and interests of clients and uphold the integrity of the legal profession. Proofreading is an essential skill for law office staff, as it plays a crucial role in maintaining accuracy, credibility, and professionalism. In … [Read more...] about The art of proofreading in a law office: Ensuring precision and professionalism
You don’t need to bring staff back to the office to build a culture
By Lynne Curry Question: I’m a partner in a professional services firm. We barely survived the pandemic and only because we furloughed all nonessential employees. Those of us who were partners worked unpaid part of the time. We kept ourselves going by promising ourselves that “things would get back to normal.” Our company recovered slowly. We rehired many of the employees we … [Read more...] about You don’t need to bring staff back to the office to build a culture
Start planning now for a smooth holiday season
As autumn colors the landscape, the winter holiday season seems far away. But it's not too soon to plan for the smooth operation of your practice during the festive time. Here are some tasks you should get to soon: Planning and communicating holiday schedules Establishing Clear Holiday Schedules: The first step in effective holiday scheduling is crafting a clear and … [Read more...] about Start planning now for a smooth holiday season
15 projects for the last quarter of the year
Running out of things to do? Just kidding. But in case you are, here are some projects to consider for the last quarter of the year. Financial Review and Budgeting: a. Review the year-to-date financial statements to assess the firm's financial health. b. Prepare a budget for the upcoming year, considering revenue, expenses, and capital investments. c. Ensure all client … [Read more...] about 15 projects for the last quarter of the year
How to calm down the angry client and hold on to the business
The client is angry. The client is upset about the bill. The client says the firm did work that wasn't approved. The client may be ready to walk. There's a way to salvage that relationship, says law management consultant William Cobb of Cobb Consulting in Houston. It calls for tact, saying the right things, and giving the issue full and close personal attention. Take a … [Read more...] about How to calm down the angry client and hold on to the business