Maintaining your law office's technology and equipment is crucial for ensuring smooth operations and minimizing downtime. Here’s a comprehensive checklist to help you stay on top of regular maintenance tasks. Daily Tasks Check Server Uptime and Functionality Ensure the server is running without errors. Monitor server load and performance. … [Read more...] about Technology and equipment maintenance checklist for a law office
Stay on top of these key HR issues in your law office
Top HR issues in a law office often revolve around the unique challenges of managing a professional, high-pressure environment. Here are some of the most common HR concerns law office managers face and how to stay on top of them: Recruitment and Retention of Talent Challenge: Attracting and retaining skilled attorneys, paralegals, and support staff is crucial but … [Read more...] about Stay on top of these key HR issues in your law office
10 immediate actions to enhance client relations
Client relations are the cornerstone of success for any law office. Building strong and lasting relationships with clients not only fosters loyalty but also drives referrals and contributes to the overall reputation of the firm. As a law office manager, here are ten actionable steps you can take right now to improve client relations and elevate the client … [Read more...] about 10 immediate actions to enhance client relations
Do you make your employees want to stay?
By Lynne Curry Your employees are leaving, because they want better opportunities. What are you giving them? If it’s not better opportunities, you’ll lose them. Here’s what you need to consider: Do you pay your employees what they’re worth? If you can’t afford competitive compensation, do you compensate by giving employees flexibility and autonomy, allowing … [Read more...] about Do you make your employees want to stay?
What it takes for a good manager to be a good leader
A good manager is often synonymous with being a good leader, but it’s important to recognize that while there is overlap between the two roles, they are not identical. A manager typically has responsibilities related to organizing, planning, and controlling processes and resources to achieve specific goals. On the other hand, a leader focuses on inspiring, motivating, and … [Read more...] about What it takes for a good manager to be a good leader
8 rules for running your office right, especially if it’s a small one
The smaller the office, the more the manager works under a microscope. Everybody sees everything that's going on and everything the manager does. For a new manager in that setting, the microscope gets even stronger because staff are watching to see who their new boss is. And if that new manager has been promoted from within, the scrutiny is unforgiving because it's coming … [Read more...] about 8 rules for running your office right, especially if it’s a small one
Sample Survey: Client Feedback
Obtaining client feedback is crucial for a law office as it serves multiple vital purposes in maintaining and improving the quality of legal services. Firstly, client feedback provides valuable insights into the overall client experience, allowing the law office to identify areas of strength and areas that may require improvement. This information is invaluable in enhancing … [Read more...] about Sample Survey: Client Feedback
How law firm managers can get a better night’s sleep
By Brenda Barnes bio It's a common problem for law firm managers: lost sleep over those gnawing concerns about what they "don't know" about their practice and what they could be doing better. These are some of the top sleep deprivers affecting our clients: Growing the top line of business and keeping the competitive edge Making sure they have the right people in the … [Read more...] about How law firm managers can get a better night’s sleep
How to negotiate with employment agencies
As a law office administrator, you may frequently need to engage with employment agencies to find the right talent for your firm. Whether you're hiring temporary staff or looking for permanent employees, negotiating effectively with these agencies is crucial to securing the best candidates at competitive rates. Here’s a guide to help you navigate these negotiations with … [Read more...] about How to negotiate with employment agencies
7 ways to communicate power when you write and speak
As a law office manager, your words—both written and spoken—carry weight. They reflect your authority, set the tone for your team, and influence how others perceive you. Communicating power isn’t about being aggressive or domineering; it’s about exuding confidence, clarity, and competence. Here are seven strategies to help you convey power effectively when you write and … [Read more...] about 7 ways to communicate power when you write and speak