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You are here: Home / Archives for Barb Manning Grimm
MANAGING STAFF

Exit interviews: You might be surprised by what you learn

February 21, 2021 by

By Lynne Curry bio “Good riddance” the supervisor mutters the day his employee leaves. As the practice manager, however, you have doubts. “Kate” is the third employee who’s resigned from your practice in the last 18 months. All three worked for “Jim.” If you want to learn the truth, you need to talk to these employees who’ve chosen to leave—before they carry away the answers you need. Here’s how: Let each resigning employee know you’d consider it a gift to the employee’s coworkers and you to learn his or her thoughts about working in your organization. If the employee worries about potential retribution, find out why and offer to hold the information you learn confidential. You can also allay any fears the employees may have by offering to provide reference… . . . read more

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WORKPLACE SAFETY

Mandatory COVID vaccination: new guidance & update

February 21, 2021 by

By Lynne Curry bio Can employers require their employees to receive COVID-vaccinations? While vaccination is one of an employer’s best tools for preventing COVID-19 outbreaks at their worksites, requiring employees to be vaccinated and disciplining them if they refuse comes with legal risks. Although the federal Equal Employment Opportunity Commission (EEOC)’s December 2020 guidelines stated that employers could implement and enforce mandatory COVID-19 vaccination policies for certain jobs and with certain exceptions1, the U.S. Food and Drug Administration (FDA) requires that recipients of vaccines under an “emergency use authorization” (which includes the current COVID vaccines) must be informed that they have the option to accept or refuse the vaccination. For more detail on this federal agency contradiction, see https://workplacecoachblog.com/2021/01/covid-vaccination-update-in-light-of-the-vaccines-emergency-use-authorization-status/ “The current problem,” says Perkins Coie Senior Counsel Michael O’Brien, “is that many employees… . . . read more

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MANAGING STAFF

Post-pandemic period a chance to try flexible staffing strategies

February 15, 2021 by

By Lynne Curry bio Question: COVID-19 hit our northern U.S. law practice hard. We cut employees, then salaries, and then we cut again. We lost half of our clients as their fortunes failed; other clients cut their work to the bone. Our revenue is down 70%. Some office staffers left our state when their spouses’ high-paying jobs evaporated. Others took off when COVID-19 combined with our cold, dark winter proved too much. Because these employees had talents we needed, we kept them as “snowbirds”. At first, it didn’t cause trouble. Everyone was working from home, so it didn’t matter where “home” was. Now that we’ve moved back into the office building, our local employees complain about the snowbirds. They feel the fair weather staff get an unfairly sweet deal, as… . . . read more

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SURVEY SAYS

Tech, talent search and space reduction drive law firm changes

February 15, 2021 by

Change is a fact of life for law firms today, and leadership is fully aware—three in four survey respondents noted their firm’s partners are receptive to change. This need for change centers around two central premises: the need to improve real estate efficiency to stay lean and cost-competitive, and the need to evolve to attract talent and accommodate new ways of working. Despite these initiatives, the majority of respondents to a recent survey by Gensler Research Institute reported that their firm continues to lease more space than is necessary. Larger firms are more likely to have excess space on their books. Recently designed firms are less likely to have excess space, confirming the focus on space reduction in recent years—though even among those whose offices have been redesigned recently, one in… . . . read more

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MANAGING THE OFFICE

Checklist: How to evaluate an office space for a move

February 15, 2021 by

The past year of the pandemic has brought major changes in office space needs for law firms. Law professionals and administrative staff have been working from home and participating in remote meetings and court appearances. Some see the possibility of continuing to work remotely even after COVID-19 restrictions are loosened, and some see the possibility of moving to home and office to locations away from city centers. If these developments are playing out in your law office, you might be looking at downsizing to a smaller office space or even migrating to another part of the country. When you are looking at a different office space, you might find this office space evaluation checklist helpful: The most important question: How will the location and layout of this space contribute to… . . . read more

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TRAINING

Are you measuring the right metrics for your law firm training program?

February 15, 2021 by

By Doug Striker bio I recently attended a fabulous webinar hosted by LearnUpon, the award-winning company that serves as the platform for our Savvy Academy Learning Management System. This webinar was designed to help learning and development (L&D) professionals quantitatively assess the impact of their training programs. Let’s face it—this is the biggest challenge of any training or educational program. Are you adding value to your firm? More important to upper management: Does your work contribute positively to the firm’s bottom line? During the webinar, Frances Kleven, Manager of Customer Success for LearnUpon, discussed: The key reasons leading L&D teams calculate the success of their learning programs. The most valuable metrics you should be recording. How to align your L&D metrics and business goals to develop a high-impact strategy. If… . . . read more

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TECHNOLOGY

Zoom court appearance prep: Check for cat filters

February 13, 2021 by

Now that a lawyer has appeared as a kitten in a Zoom court hearing, we can add another item to the list of Zoom hearing best practices: Check the webcam for filters before joining the meeting. Last week an attorney accidentally joined a video conference of a civil forfeiture court hearing while using a webcam filter that made him look like a confused white kitten. “I’m here live. I’m not a cat,” Presidio County Attorney Rod Ponton told Judge Roy Ferguson. “I can see that,” replied Ferguson, whose district covers five counties in West Texas, including the town of Marfa from which Ponton was calling. The short video clip, which was shared online by Ferguson, ends with others coaching the attorney on how to remove the cat filter. The judge… . . . read more

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TECHNOLOGY

What problems does AI bring to the legal sector?

February 13, 2021 by

By Brittainy Boessel Artificial intelligence (AI) technology is steadily gaining traction in the legal sector, and some practitioners worry about the changes it’s bringing. Many legal professionals fear AI may infringe on their job security by significantly cutting the available jobs. A number of legal professionals raise ethical and legal concerns underlying the use of AI in their work. Still others wonder whether future attorneys will possess the skills needed to take advantage of this technology. This article will discuss a few of the valid concerns regarding the use of legal AI technology and explain why the benefits of AI outweigh the risks. Will AI make lawyers obsolete? When technology performs better than humans at certain tasks, job losses seem inevitable. But the effect may not be as dire as… . . . read more

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Telecommuting

Cybersecurity risks rise when law office staff works from home

February 12, 2021 by

By Ron Slyker The number of people who work from home has slowly increased from year to year. In 2020 that number skyrocketed as companies including law offices were forced to implement telecommuting policies. Making the transition from traditional office to home office has brought some challenges, but arguably the most challenging aspect of the process has been maintaining cybersecurity. Now in 2021 the need for remote worker security is more important than ever. Keep yourself safe with network security assessments Employees who work from home are more susceptible to cyber threats than employees who work in the office. The reason is businesses can afford enterprise-level cybersecurity services. The average home not only does not have access to this level of security but may also lack basic security measures. When working from… . . . read more

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YOUR CAREER

17 proofreading tips for the law office

February 7, 2021 by

Proofreading is part of your daily work life in a law office and you are probably already an expert. But here are 17 tips and tricks you can use to help you catch every typo, misplaced comma and wrong word. First and best tip is to proofread backwards. Begin at the end and work back through the document paragraph by paragraph or even line by line. This will force you to look at the surface elements rather than the meaning of the document. 2. Place a ruler under each line as you read it. This will give your eyes a manageable amount of text to read. 3. Know your own typical mistakes. Keep a list of the errors you make repeatedly. 4. Proofread for one type of error at a time…. . . . read more

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