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CLIENT RELATIONS

Model Client Satisfaction Survey

Why you need this model survey:

Clients demand value and, in this competitive market, you need to find out if you are meeting your clients’ needs and giving value for the fees you receive. A client survey is a relatively easy way to get this information.

How this model survey helps you:

The insight that these surveys provide is priceless and can be used to enhance client service. You can use this information to develop practice strategies to improve on the areas of client service or office procedures.

How to use this model survey:

Customize this survey and use it at your law firm. You can send a client survey with your closing letter or put it online and refer to it in your closing letter.

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