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team-building

5 actions to take when you hear, "I don’t trust you"

August 9, 2019

By Audrey Epstein  bio Talking about trust is tough in business. When a colleague tells you, "I don't trust you" your first instinct is probably to react defensively or aggressively, and rarely with curiosity and an openness to understand. You take "I don't trust you" as an attack on your character and an affront to your integrity. But trust is the foundation for strong, … [Read more...] about 5 actions to take when you hear, "I don’t trust you"

Why you might want to give your employees the summer benefits they want

July 12, 2019

What do your employees want this summer? In a recent survey from staffing firm Accountemps, employees said the best summer perks their companies could provide to them are flexible schedules (52 percent) and early departure on Fridays (27 percent). But which perks are employers actually offering? Fifty-four percent of senior managers said flexible schedules, and only about one … [Read more...] about Why you might want to give your employees the summer benefits they want

How I use disagreements to build stronger teams

April 13, 2018

By Audrey Epstein  bio Because I facilitate team sessions for a living, I've seen lots of team interactions—all kinds of drama, some shouting and tears, but also lots of laughter, joy, and bold action. Much about teamwork has been researched, dissected, and discussed. Yet lately, I've been thinking a lot about an unexplored topic: how to get team members to … [Read more...] about How I use disagreements to build stronger teams

4 steps to hit the reset button with your team in 2020

December 8, 2017

By Audrey Epstein  bio The New Year brings with it the opportunity for change, growth, and renewal. We commit to accomplish new goals or resolve to finally complete old ambitions. Most of us feel more optimistic at the beginning of the year. New Year's Resolutions are expected. Gym memberships go through the roof in January. The "fresh start" feel of each new year is … [Read more...] about 4 steps to hit the reset button with your team in 2020

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How to calm down the angry client and hold on to the business

Enforce those billing and collection guidelines

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Should I take a ‘dry promotion’ (without a raise)?

Make a good impression with your email closing

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Administrator a key player in firm’s ethics and integrity

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