Question: The previous manager let staff get away with everything. I’m the new manager. How do I change the staff behavior?
Answer: Take the bull by the horns. Hold a staff meeting and spell out the new expectations. Call them rules or call them pet peeves, but make it clear that everybody is expected to follow them.
Cover all the items the previous manager let slide so staff know that what was tolerated before will be tolerated no more.
All that says there’s a new captain who is going to run a tighter ship. It also shows…